Overall Ratings & Reviews City Residences Studio Apt at Mercu

The room looked exactly like the picture. Checking in and out weren't difficult at all!

There are other apartment dwellers who are drunk, sprayed not ironed.

Recommended friends, good, only this is a private apartment. so if you want to check in, call the owner first, the apartment is in the lighthouse summer suite, don't get lost, this is a hotel everywhere close by.

Big room is good Full facilities There are some good pieces of waste.

1st, it was not easy to enter the property because the receptionist said that the property is belong to personal (Ms. L***) Then, the staff named Mr. Saw, asked me RM. 60 for first time I arrived at the room. He said I should to pay it for the maintaining the room before I entered. The cost is different with was I paid to agent. But, when I stay at the other apartment in Malaysia (also booked via Traveloka), I just paid guest tax as much as RM. 10 only as the instruction from the government. The positive one is the property is good, clean and tidy.

There was no phone number to contact when we checked in, we must get the help from app hotline and wait almost 2 hours for the key. We booked a studio for 3 pax, but they didn’t provide blanket and pillow for the 3rd person.