What a strange review this is to write!
It's almost all good: the location is great and easily accessible from a couple different shuttle stops; the property is clean, warm and cozy; the pets are great -- open to cuddling and ear scratches but not in your stuff; the bed was comfortable and the wifi was fast. There is tea for breakfast in the morning and a fridge to hold any milk, fruit, etc. that you bring in.
The trouble is the service. One of the hosts is good, no issues. The other is probably the grumpiest and surliest host I have ever experienced. Not helpful, not happy to see you, conversations are full of snippy comments. At first I thought it was just me, but other users staying at the same time had very similar experiences, leaving them scratching their heads about what they did wrong.
I really want to be able to recommend the Old Bicycle Shop to friends and family who are travelling to Iceland; I am on the fence about whether I can honestly do that. Maybe it was just a bad week?