Overall Ratings & Reviews Kurokawaso

The front desk , Mr. Hwan is so helpful & very effective. He makes our stay very comfortable. The breakfast & dinner are among the best we have experienced with all the Ryokens in Japan.

If you want to find a hotel in Kurokawa, this place is one of the best choices. Beautiful environment and easy parking are main reasons that you should consider.

Beautiful ryokan with incredible service. The dinner was delicious (so many courses, served in my room). Breakfast the next morning was also excellent. The onsens were really nice. Good wifi.

Out of all the hotels/onsens we had whilst traveling around Japan this was the best. Great service. Excellent food. The most comfortable futons we had for the whole trip. Pillows were hard as seems to the the Japanese custom and some softer ones as an option would be nice. The Onsen was great. Nice to be able to reserve a private one without having to pay extra. Nice town.

Everything is perfect. This is a baby friendly place for family travelling with infant. The baby could enjoy the private onsen without worry about him catching a cold.

Hot spring is very good and family onsen is excellent Dinner is great (Japanese traditional)

As a business traveler, I've had the pleasure to stay at a various assortment of luxury properties around the world. For this family trip, I was looking for a special property where my family can enjoy a few days of relaxation. The staff and property of Kurokawaso has delivered and exceed every aspect of our expectation. Certainly will revisit Kurokawaso again for our future family trip. Thank you again the the entire staff for the wonderful memories.

This was one of the most beautiful places I have seen in Japan and the staff went far above and beyond to make our stay pleasant, delicious and comfortable. We got lost and they offered to drive 45 minutes to our location to guide us into the resort ( we did end up finding it, but they met us 15 minutes out to be sure we wouldn't use gps and get lost). We were running late and they kept our dinner to serve after all the other guests as late as 10-11pm and did not make us feel awkward about it. They did the same with breakfast when we needed to sleep in, which was not expected or normal for ryokan! Due to an emergency at home we had to leave early and they sent us with a picnic, amazing local coffee blends to go and homemade pie. They also mailed me a dress I forgot in the closet. The trip could have been a disaster but their consideration and kindness made it really lovely. I hope to come back sometime soon :) Even the one day was enough to feel truly relaxed, I can only imagine what 3 days would have been like!

Amazing break from the real world! This ryokan was a short walk outside of the busy main area. 4 Beautiful onsen areas. Amazing dinner and breakfast. We only experienced difficulties at other ryokan-onsen which were closed for cleaning.

設備に新しさは感じられませんが、清潔感はありました。

夕食は、お部屋でのんびりと家族で頂けました。 温泉も露天風呂が広くて気持ち良く、快適な滞在時間でした。

露天風呂付きの離れを利用しました。 お風呂は清潔で湯加減も良く、いつまでも浸かってられます。 離れの中も綺麗で一つ一つの小物も可愛らしく、非の打ちどころのないようなお宿でした。

ヒーリング効果があり、とてもリラックス出来た。食事もとても美味しかった

お部屋での夕食で、お料理がとても美味しかったです。仲居さんも気配り目配り心配りが素晴らしく、大変快適に過ごせました。子供がまだ小さいので残念ながら全ては回れませんでしたが、お風呂もいくつもありますのでとても楽しめます。またいつかお世話になりたいです。

黒川温泉の中でも、かなり良い宿だと思います。 料理は工夫されていて、とても美味しく適度な量でした。 温泉も3種類あり、湯巡り不要だと思うほどです。 年配と若い男性のスタッフの人も話しやすく、とても親切で丁寧な対応でした。

新型コロナウィルス騒動の最中で、客が少なかったことから通常以上の丁寧なサービスを受けられた可能性もあるかもしれませんが、それでも、最高のサービスと施設でした。巡り湯用も含めれば、露天風呂だけで４つ楽しめる。内湯や貸し切り風呂も良かったです。部屋のなかにある植物ディスプレーに雪が舞うのを見て外で雪が降っていることがわかり驚いた。

とても素晴らしい環境の中で 気持ち良く過ごせました。 ありがとうございました。

和食餐飲不錯，大眾露天湯屋很好。

洋室の空調が不適切 懐石料理の提供スピードが速すぎる、3,40分で食べきるスピード 部屋食で匂いがこもる

가이카세가 아주 좋았음 한국인 staff이 상주하여 언어 문제도 전혀없었음 온천거리와도 5분이내로 가까워서 매우 편리함