We asked for a room with twin beds, got a queen and a pull out, lumpy sofa bed with no quilt. Asked the desk for a quilt, they said just get one out of the closet…well there was no closet in the room. It was in the hall stuffed with stained quilts with the apparent clean duvets on the bottom shelf almost level with the floor. Ew!!
Curtains were off track, toilets took 5 button pushes before it would flush. Sign on the shower said to place the mat close to the door so as the water would not enter the main room (like who cares if you fall on the slippery tile, just don’t get the carpet wet). Base if sink not on correctly. No area to place our toiletries in the bathroom.