7.6
Pleasant
From 954 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Traveler Reviews Signature San Francisco

Number of reviews per page
20
40
Top reviews
Moroni
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We liked the hotel in the inside, however the water pressure in room 315 sucked. We had no water pressure and it was hard for flushing the toilet, but primarily for taking a shower, we almost had to push ourselves against the shower wall to get some water spraying on our body. They're in project of building or renovating an elevator, so it was hard to go up and down through the stairs, especially when we were given a third floor room.
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Carmina
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to the Giants stadium for an overnight stay and easy Lyft ride over.
Soledad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

cute vibe, friendly staff
Sophia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very budget hotel. Stayed one night for the Post Malone/Jelly Roll concert. Arrived early to check in. Paid a $40 fee for early check in, no big deal. Parking was $30, but there are very limited spaces. Elevator doesn’t work, so if you are disabled this would be a challenge. Hallways are very narrow, when housekeeping is there it’s a tight squeeze to get past. Room was basic. Didn’t appear to be dirty. Heavy smell of pine-sol/cleaners and stale air. Tv remote doesn’t work to turn on tv and some buttons didn’t work well. We had to get up to turn it off and on. Outlets with usb did not work. Had to have a wall adapter delivered to charge devices. Had to call the receptionist from my cell because the room phone doesn’t work. Basically an ok place if you just need a place to sleep. Nothing special here. Photos on website obviously edited. Looks like they are doing renovations so hopefully things are fixed and improved.
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Philip
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was good. They provide secure parking. Breakfast is very basic. Staff are friendly and helpful.
Kendra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Only complaint is that the elevator was under construction, so we had to use the stairs
Viktor
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I looked at the pictures and recent reviews and thought this ok place, was booking it last minute. I forgot it is so close to 6th and 7th street, which are not the cleanest in SOMA But i was met with non operational elevator, barely warm hot water in the shower, dirty walls and armchairs and absolute filthy state of the carpet.
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Victor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean, very modern
Shane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great place!
Chris
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No elevator. Expensive parking. Parking very small area inconsistent. Microwave in hallway. Dirty rooms. Hair in shower. Pair of used socks under bed. Limited breakfast
Travell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great space for large groups. Very nice! Parking was easy as long as we got in early. Breakfast hits! Definitely staying here again!
Crystal
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Service was very friendly and easy to check in/out and get parking— the downfall of the stay was the cleanliness, our rooms shower was dirty, the toilet barely flushed, there was hair of previous guests on the bathroom floor, the hallways had open closets and janitorial stuff out. Besides that, the pillows were absolutely the worst pillows I’ve ever used and rooms are not noise canceling at all, you can hear everything on the street and the conversation of the people across from you in the hall.
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Spencer
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was under renovation during our stay, so things were not perfect, but we’re completely acceptable. Paid parking was interesting as it was gated for security, which was nice, however, it they constantly moving cars around to fit everyone in, and cars had to be moved to get the back one out. Staff was friendly and very helpful.
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Bentley
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were very friendly! They have an inclosed parking option attached which was really nice! Recently remodeled! The stairs were a little wild but they are building an elevator! And the beds/pillows were a little uncomfortable. Overall a really decent price for the location and what you get!
Stephanie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean rooms , staff was great will be re booking for future trips !
Fernando Felipe Bonne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The photos on the website don’t show the reality of the hotel.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stayed in room the family room 102 .. which I thought would be great for our group, but the access was in the garage with people parking right next to the door. Definitely make sure you don’t get 101 or 102 if you stay here. Unless you want to feel like a stowaway… everyone packing up their cars and being at street level you could hear everything.. possibly the worst rest at a hotel. I don’t get it. The room was nice and all but the garage situation was just embarrassing and lame
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Richard
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean, quiet, and friendly staff
Oscar
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Had to Pay $30 extra to be able to Park inside their parking lot. And you had to leave them your car keys so they can move the car for someone else to leave or move there car. Breakfast sucked. But the rooms were just ok. Could've been better for the price i payed for that room…
Caroline
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Actually disgusting. The bathroom is full of mold, stairs are SO steep. Hallways dirty. Brown stuff on the white table in our room so I assumed it was a stain and went to wipe it and it came off. Got woken up at 7am to drilling in the wall next to us. They’re probably paying for high reviews, this place is not worth the cheap price. You’re better just paying somewhere more expensive. Wouldn’t even pay 20 dollars to stay here.
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