Overall Ratings & Reviews Old Town - Aparthotel Michalska

No elevator/lift. Only communication with the manager is by phone or email. Very good location in the old town surrounded by restaurants and bars.

The place is not a luxury 5 star apartment, HOWEVER, it has everything else. Its location is perfect and it was charming. The staff was great and helpful. My only compliment would be the lack of an elevator. It would not be an issue if we hasn't stayed in the penthouse. We would definitely stay there again.

Asked for a handicapped accessible room. Reception was down a flight of stairs, and our room was up one flight of stairs. Pull out couch broken, dishes were not clean, internet was slow and didnt work for hours at a time. When i asked about it, a man told me, "Well no internet for you then." I was so unimpressed and intimidated by staff, that I didnt ask for linens, or help again. The TV had no channels also no phone in the room.

LOCATION is wonderful, very convenient and felt safe, but the following made our stay unpleasant: COMFORT: The room is a good size but has a bad setup that leaves barely any space to get into bed… simple fix, but they asked not to move the furniture. There’s also no place to hang any clothing or to open up a suitcase. Not even a hook to hang a coat. Easy fix: put up a bar in the hollow of the wall and make shelves below… no need for the old wooden table that sticks out for the TV that can be hung on the wall. The tiny wardrobe that has the unattached “safe” is just another piece that sticks out to bump into during the night as you navigate around the corner of the bed. CLEANLINESS: Place is not very clean. Dust bunnies in corners, dirty around the shower and trash bin, dusty towel heater, stained bottom vanity drawer. AMENITIES: Safety deposit box is not attached to anything. You can literally pick it up and take it out of the room. In addition, the initial code needs to be given by the reception that’s closed on weekends. Check in codes were not sent via email. Had I not had a travel chip in my phone, I’d have been outside who knows how long (reception closed weekends and after hours). There’s an old ironing board but no iron. There’s a hairdryer I didn’t use but looked pretty decent. Tea kettle but no coffee maker. CONDITION: Bathroom heater doesn’t work. Towels are thin, old and discolored. No soap. Floor tiles are all cracked as is the vanity. Shame; could be great.

Very dispappointing! We were given a different location not the Old Town - Aparthotel Michalska Hotel as we booked. I called to report to expedia about the hotel that was given to us and we were advised that they will call us within 24 hrs but to no avail, never heard anything back from expdedia. We were on the phone for over an hour but waited for nothing! When they gave us the keys, they made us walk almost a qtr mile with our luggages from where we register to get to the hotel location. When we get to the bldg we had to asked several people were to get access to enter to the main gate of the building until a resident couple came and assisted us, we felt so helpless and tired waiting for almost an hour to get into the hotel.Building was very old and we felt unsafe at that time. This hotel booking experience with expedia was really unacceptable! We were deceived with the picture shown in your website we paid so much money only to get an inconvinience for this recent trip. Customer service didn't even reply back nor didn't provide any courtesy notification as they mentioned in our phone conversation.

Very nice location and good size room ,staff was very friendly

Great location on the edge of the old town. Clean, beautifully decorated and well-maintained spacious apartment.

Fantastic location, really helpful staff. Accommodation was clean, tidy, everything you needed for a few nights break. The building was really secure and just a few minutes walk to the Old Town Square and all the local attractions - couldn't have been better. There was a big fan to cool us down - I could imagine it being very hot without air con in the height of the summer though.

Great location near astronomical clock, subway station and Old Town Square. Spacious and clean. Bring your own toiletries.

It's quite underwhelming when you enter the room, I guess the best part they did is the photos they posted online. Some of the furnitures need to be fixed. Floor tiles crack. Wifi is slow. Just be prepared, you get what you paid for. Location is their advantage, that's it.

clean tidy and great location

I enjoyed my stay once I was settled into my hotel. I was disappointed in the beginning because of the off-site registration that I felt wasn’t clearly explained in the beginning. But, the location was great. During the afternoon, the street noise was loud and occasionally cigarette smoke entered through the windows from below. Otherwise, the apartment was nicely decorated and the bathroom was quite modern.

Great location and friendly staff.

The property is in a great location and walking distance to everything. However the photos are VERY misleading as they only have their top apartment pictures and not the rest on the site. Therefore you book a room expecting what you see and it is very underwhelming finding you are put a small apartment with a double bed and a single sized duvet. Can also be noisey at night

Excellent location. Very nice apartment in Prague. Only challenge was key pick-up about a 10 minute walk away. Otherwise fantastic with a nice private sitting area when tired from adventures in the city. Wifi not fast, even slow for browsing..

it was a troublesome experience as there was no reception at the apartment. the reception is located approximatrly 10mins walk away from the unit and it was a hassle to bring our luggages around. there was no air conditioning available at the unit so we woke up in sweat, even with all the windows open. Bear in mind that there's a convenient store located downstairs of the apartment but our experience was plauged by drunk tourists shouting in the dead of the night. Wouldnt recommend the stay, unless good location is the only factor youre looking for. not worth the price we paid.

Mysig lägenhet med allt man behöver, dessutom nära torget i gamla stan. Vi bodde i penthouse tre långa trappor utan hiss och det var väl inte det bästa för oss som har dåliga knän. Trevlig och hjälpsam personal.

Lo mejor la ubicación. No tiene ascensor, en la buhardilla no se puede descansar porque a las 7 da el sol y no hay como evitarlo, limpieza mejorable. No está mal pero muy sin más

Bien en general, repetiría. Ubicación perfecta. Falto de pequeños detalles como poca luz en el comedor-habitación, cocina suficiente para desayunos pero no para preparar comidas-cenas, mínimos utensilios de cocina, poco detalle al dejar un estropajo usado y no uno nuevo

Was a nice place, good location, all over very nice! Ill be back.