Overall Ratings & Reviews Le Grand Pavillon Chantilly

Everything was great and we really enjoyed our time there. The only thing that we would like to mention is that the shower in our room was a bit difficult to operate - in the sense that the water temperature was either too warm or too cold and also the shower head was not working without the main shower going off. The rest was great and we would highly recommend to our friends!

It was great

펫프렌들리 해서 좋고 모든 직원들이 아주 친절합니다. 식당도 맛있고 가격도 좋고 부지가 아름다워요. 스위트 슈페리어에 숙박했는데 화장실이 2개여서 너무 좋았으나 입구쪽 화장실은 변기 물 내리는 버튼이 헐렁해서 수압도 약합니다. 개선하면 좋겠습니다

The grounds are beautiful, breakfast was excellent, staff very courteous but the rooms disappoint. We had 2 separate rooms, modern decor and very clean. However they were dark and rather cold. In one rooms the heating unit didn’t work. They have additional radiators but they plug them into sockets that turn off when the lights go off. Someone should warn about this!. We didn’t realized until the next day. The bathrooms don’t have curtains and it’s a big mess when taking a shower, they look outdated compared to the rooms. They were also freezing cold, had leaks from the sink and the toilet didn’t work properly, kept running water. Not the price tag.

Nous ne sommes pas satisfaits de la chambre pour plusieurs points: -Occasion spéciale, on nous avais promis ballons et confettis dans la chambre nous n’avons rien eu. - Les câbles de la télévision visibles (câbles suspendus sous la l’écran) -Cache sommier mal positionné -> sommier visible -Support produits de douche vide, les bouteilles étant posées couchées dans un autre support dans la douche. -Trace de vetusté dans le douche -Porte coulissante avec miroir extrêmement difficile à ouvrir -Planche en bois poussiéreuse derrière la tête de lit -Drap housse très bouloché, les bouloches se faisant ressentir ! -Morceau de bois cassé

Bueno

L’hôtel n’a pas hésité à me proposer immédiatement une autre chambre suite à un problème de chauffage dans ma chambre initiale. Pour s’excuser de ce problème, ils m’ont proposé une nouvelle chambre supérieure à celle de ma réservation

Beautiful property and history, disappointing service and amenities. Checkin, food, in room dining, customer service were all not aligned to property.

Un endroit plein de charme où j'ai pris plaisir à séjourner chaque semaine pendant plusieur mois. Les espaces communs et les chambres ont été rénovés avec beaucoup de gôut, le petit déjeuner est incroyable, les plats du restaurant savoureux. Un bravo tout particulier au personnel de l'accueil, très accueillant, professionnel et efficace !

The hotel was generally nice, but can I please leave a compliment for the person who cleaned room 701 on Saturday 29 June. We stay in hotels quite a bit and normally following the first day rooms aren’t often cleaned to the same standards as on arrival, but this person was exceptional, the level of detail made the room feel as if we’d just arrived. Please management, if you can acknowledge this to the member of staff in question we’d be grateful. Thank you to whomever cleaned room 701 🤗!

The place is beautiful and set-up like a garden; no Hardscape to walk on- long dresses and heels not advised. The birds were singing and perfect flowering gardens everywhere. The pool is truly spectacular, one of my favorite places on the grounds. English travelers must remember French is the first language at this property and only a few people here speak English. Soft close doors are so NEEDED. The noice from the slamming room doors was so loud that my Apple Watch recorded it as loud! Haha I would say just bring eye masks and earplugs and you will be good.

Staff were pleasant and helpful. Lighting controls were not intuitive, one bedside lamp inoperable and the safe for viable in the room did not lock!

Thoroughly enjoyed our stay and looking forward to returning again in the future.

Family friendly.

Outstanding spa hotel. Nice big rooms with nice layout and furniture. Breakfast was a really nice feast. Great location next to Chantilly chateaux.

Great. A little overpriced during summer

Found it relaxing atmosphere, but not prepared for the restaurant to be in another building.

Bonjour j’ai particulièrement aimer l’accueil ,la possibilité d’aller au spa avant d’avoir la chambre, la petite attention en chambre pour un anniversaire, le parking gratuit ,la possibilité d’avoir rajouter une personne avec supplément ,le dîner succulent ,le petit déjeuner magnifique,le service en salle ,la possibilité de réserver le spa le jour du départ pour terminer en beauté le séjour . Mais pour moi le petit plus est d’avoir été logé en chambre 920 avec une terrasse extérieur qui donne sur la nature .

Thank you

Nothing special.