Berjaya Waterfront Hotel

Explore Berjaya Waterfront Hotel

Overall Ratings & Reviews Berjaya Waterfront Hotel

Traveloka (1,353)
Other sources (856)
8.1
Very Good
From 1,353 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.1

People often mention about Berjaya Waterfront Hotel
All
スタッフの親切さ (30)
寝室 (28)
アクセシビリティ (26)
部屋のスペース (26)
バスルーム (25)
バラエティ (23)
チェックイン/チェックアウト時間 (22)
Wi-Fi (21)
雰囲気 (21)
市内中心部までの距離 (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Berjaya Waterfront Hotel

Number of reviews per page
20
40
Customer reviews
Andry G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
That was a good experience to stay in there.
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Dear Andry, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Stefan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Club next to hotel and nearby eating places
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Dear Stefan, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Jamaliah b. C.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
This is my 2nd stay for my transit to Batam Island. Warm welcome, spacious room & yummy food. Will always come here if I need to enter Batam.
Find this review helpful?
Accommodation's Reply
16 Jan 2026
Pn Jamaliah, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
Spacious room, comfortable bed, plenty of parking, but the bathtub & water cover on the bathroom floor is clogged. The staff is very helpful. The room view is towards the sea but nothing interesting (only a view of the factory in the other country). Next to a quiet mall. Coincidentally, the accommodation was during a birthday celebration but there was nothing interesting here
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodation at Success Beach Hotel. We hope to welcome you back again soon. Thank you, Hotel Manager, Dave
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice hotel, clean, good service, close to all access.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodation at Success Beach Hotel. We hope to welcome you back again soon. Thank you, Hotel Manager, Dave
Translated by Google Icon
See original
C***g
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Area has nice vibes but hotel is pretty dated (can't complain for the price paid)
Find this review helpful?
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 week(s) ago
I booked this property for 2 nights. Upon check-in, the receptionist did not mention that the booking was recorded as 1 night only. While I was out for work, I received a call asking about my check-out time. I explained that my booking was for 2 nights, but was told the property had only received a 1-night booking. I had to go back and forth calling Traveloka and the hotel while at work, and eventually had to return to the hotel to resolve the issue. It was later settled with an apology, saying it was probably overlooked. The situation was inconvenient and could have been avoided with better handling at check-in.
Read More
Find this review helpful?
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for taking the time to provide us with your valuable feedback. We extend our sincere apologies for any inconvenience you encountered during your recent stay. As our hotel is an older property, we recognize that certain aspects may not fully meet the expectations of all guests, and we deeply regret any discomfort this may have caused. Sincerely, Dave General Manager
Atik
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, the hotel location is easy to reach, with walking distance from Stulang Laut port very close. The rooms are clean. It is very comfortable to stay at this hotel, not far from the hotel there are many places to eat. Next time if I go to Johor Baru I will stay here again
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Mr. Attic, Thank you for choosing our hotel and for your positive review. We are very pleased that you enjoyed your stay at Success Beach Hotel. We look forward to welcoming you back soon. Thank you! General Manager Dave
Translated by Google Icon
See original
A***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
great for it's price but the flush and air con weren't working well.
Find this review helpful?
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thanks for taking the time to give your feedback. We're sorry to hear the rooms weren't up to the standard you've come to expect from us. We have personally addressed this with our maintenance team to ensure this won't happen again. We certainly look forward to welcoming you back to our hotel in the future. Thank you. Dave General Manager
S***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice experience to stay in this hotel.
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Guest, Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time. Best Regards, Dave General Manager Berjaya Waterfront Hotel Johor Bahru
S***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
good luck, everything is very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Guest, Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time. Best Regards, Dave General Manager Berjaya Waterfront Hotel Johor Bahru
Lie T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I got a room with a sea view and could see Singapore from the hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Lie, Thank you for your review! We are glad you enjoyed the sea view and Singapore view from your room. We hope you had a great time and we look forward to welcoming you back again! Thank you, General Manager Dave.
Translated by Google Icon
See original
U***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The receptionist is friendly, the room is clean, I have stayed here several times, the location is not far from KPJ Specialist Hospital and very close to Situlang Laut Port, so I am comfortable bringing my parents when seeking treatment in Johor.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay, especially our convenient location with easy access to KPJ Specialist Hospital and Situlang Laut Jetty. We appreciate your choosing to stay here multiple times and look forward to continuing to provide the best service to you and your family. Thank you very much, Dave, General Manager
Translated by Google Icon
See original
Profile Picture
NURHALIMAH P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
2nd time staying at this place... Next time I want to go again
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Nurhalimah, Thank you for staying with us for the 2nd time! We really appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future! Thank you Dave General Manager
Translated by Google Icon
See original
Profile Picture
Stevi M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Its nice to stay here for a night, easy chek in and chek out, no have problem at all.. surrounding facility so good, there is minimarket, shops and restaurants nearby.. thank you
+2
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Stevi, Thank you for your kind feedback! We're happy to hear that you had a smooth check-in and check-out experience, and that you enjoyed the convenience of the nearby facilities. It was a pleasure having you with us, and we look forward to welcoming you again soon! Regards Dave General Manager
Abd G. O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Good quality front desk staff. Quick, efficient, friendly.
Find this review helpful?
Accommodation's Reply
24 Aug 2025
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
A***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 25 week(s) ago
Please improve on your Food selection esprcially breakfast buffet
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for your detailed review. We are sorry to hear that you did not enjoy your experience during breakfast. Your feedback has been passed along to our Executive Chef. We strive to exceed our guest's expectations, so I can assure you that we take your concerns very seriously. Sincerely, Dave General Manager
N***N
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 26 week(s) ago
Cleanliness seriously needs to be improved! Spotted a few stains on the bedsheet. Bathroom wasn’t clean. Bathtub was nice but I saw hair and it was wet so I didn’t dare to soak myself in it but just stand up and shower which was so inconvenient! But overall and otherwise, everything was perfect. Had a peaceful sleep and comfortable stay. Staff were friendly and accommodating too. Thanks everyone! Might consider returning back again
Read More
+2
Find this review helpful?
Accommodation's Reply
13 Aug 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements on the highlighted issues. We look forward to seeing you again. Sincerely, Dave General Manager
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Really nice place and beautiful view
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
I***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Hotel close to immigration and port
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
Translated by Google Icon
See original
Number of reviews per page
20
40