People often mention about Holiday Inn Express SEMARANG SIMPANG LIMA by IHG, an IHG Hotel
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Distance to City Center (91)
Bedroom (80)
Staff Friendliness (72)
Ambiance (70)
Room Space (70)
Bathroom (67)
Accessibility (63)
Variety (61)
Surroundings (60)
Taste (59)
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Traveler Reviews Holiday Inn Express SEMARANG SIMPANG LIMA by IHG, an IHG Hotel
Number of reviews per page
20
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40
Customer reviews
VA
Vivi A. L.
Staycation
10.0
/10
Reviewed 12 hour(s) ago
Very close to Simpang Lima, clean and the facilities in the room are very comfortable to use.
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d***i
8.4
/10
Reviewed 2 day(s) ago
The food lacks variety and some dishes are a bit salty. The toilets lack bidet shower jets.
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G***t
8.3
/10
Reviewed 4 day(s) ago
Clean rooms, fast Wi-Fi, friendly staff, good lighting, complete room facilities.
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G***t
10.0
/10
Reviewed 4 day(s) ago
Comfortable room, good facilities, friendly service, thanks
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a***f
Staycation
9.7
/10
Reviewed 5 day(s) ago
The place and service are good, close to the city center, the price is still affordable, basically it's great for those who want to vacation in Semarang.
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AY
Ai Yunengsih
Business
10.0
/10
Reviewed 1 week(s) ago
The room was ok, worth it for the price and our need for a comfortable stay in between office events.
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Accommodation's Reply
31 Jul 2025
Dear Mr./Ms. Ai Yunengsih, Thank you for taking the time to provide a review and excellent rating of our hotel. We greatly appreciate your appreciation and are pleased to know that you had a positive experience. We are always committed to providing the best service to all our guests, and we hope that you and your fellow guests will continue to have the same pleasant experience on your next visit. Once again, we thank you for your trust and support. We hope you and your family are always in good health and well-being. Sincerely, Management of Holiday Inn Express Semarang Simpang Lima
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Enrico W.
10.0
/10
Reviewed 1 week(s) ago
Very good to stay here and comfortable
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Accommodation's Reply
31 Jul 2025
"Dear Mr. Enrico,
Thank you for taking the time to share your review and for giving us a perfect rating. We truly appreciate your kind words and are delighted to know that you had a pleasant and memorable stay with us.
We remain committed to delivering the best possible service to all our guests, and it is our hope that you and all future guests will continue to enjoy the same high standard of hospitality during each visit.
Once again, thank you for your trust and continued support. We wish you and your family good health and all the very best.
Yours sincerely,
Management
Holiday Inn Express Semarang Simpang Lima"
Erick R. S.
10.0
/10
Reviewed 2 week(s) ago
I had a very memorable stay here. Everything was great.👍
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Accommodation's Reply
25 Jul 2025
Dear Mr./Mrs. Erick R. S, Thank you for taking the time to give us a review and a perfect rating for our hotel. We hope that you and other guests will have the same experience in the future, as we are committed to providing the best service for all our guests. Once again, we would like to express our gratitude and wish you and your family continued good health. Warm regards, Hotel Management
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Fermi J.
10.0
/10
Reviewed 2 week(s) ago
Overall, everything was comfortable. Since we're IHG members, we'll definitely return to IHG hotels wherever we are, and God willing, comfort is number one with IHG ❤️
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A***g
Business
10.0
/10
Reviewed 3 week(s) ago
Highly recommended and comfortable and in the middle of the city 👍👍👍👍👍
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Accommodation's Reply
25 Jul 2025
Dear Valued Guests, Thank you for taking the time to provide a review and excellent rating of our hotel. We greatly appreciate your appreciation and are delighted to know that you had a positive experience staying with us. We are always committed to providing the best service to all our guests, and we hope that you and your fellow guests will continue to have the same pleasant experience on your next visit. Once again, we thank you for your trust and support. We hope you and your family are always in good health and well-being. Sincerely, Hotel Management
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M***d
Business
9.7
/10
Reviewed 4 week(s) ago
Clean, comfortable, safe, varied breakfast restaurant, good coffee, fruit available, fast food refills, strategic location
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Accommodation's Reply
25 Jul 2025
Dear Valued Guests, Thank you for taking the time to provide a review and excellent rating of our hotel. We greatly appreciate your appreciation and are delighted to know that you had a positive experience staying with us. We are always committed to providing the best service to all our guests, and we hope that you and your fellow guests will continue to have the same pleasant experience on your next visit. Once again, we thank you for your trust and support. We hope you and your family are always in good health and well-being. Sincerely, Hotel Management
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M***d
Business
9.7
/10
Reviewed 4 week(s) ago
Strategic hotel location, clean rooms, varied breakfast at the restaurant, good coffee, fruit available, fast refills, nice view, safe, comfortable.
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Accommodation's Reply
25 Jul 2025
Dear Valued Guests, Thank you for taking the time to provide a review and excellent rating of our hotel. We greatly appreciate your appreciation and are delighted to know that you had a positive experience staying with us. We are always committed to providing the best service to all our guests, and we hope that you and your fellow guests will continue to have the same pleasant experience on your next visit. Once again, we thank you for your trust and support. We hope you and your family are always in good health and well-being. Sincerely, Hotel Management
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L***o
Leisure
8.7
/10
Reviewed 4 week(s) ago
Everything was good except for the cleanliness, the room cleaning was not detailed enough, the liquid soap was empty when I stayed there for 5 days and 4 nights, I had to call the receptionist to refill it, this should have been anticipated when cleaning the room.
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Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for your trust in choosing to stay at our hotel and for taking the time to provide a positive review and rating. Your feedback is very important to us as we strive to continuously improve the quality of our service. We apologize for any inconvenience you experienced regarding the cleanliness of your room. We have taken this feedback seriously to ensure that a similar incident does not occur again in the future. Once again, we thank you for sharing your experience. We look forward to welcoming you back for a more enjoyable and memorable stay. Sincerely, Holiday Inn Express Semarang Simpang Lima Management
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HD
Hamdani D.
Staycation
8.5
/10
Reviewed 6 week(s) ago
The check-in process was easy and the staff was friendly.
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Accommodation's Reply
25 Jul 2025
Dear Mr. Hamdani, Thank you for taking the time to provide a positive review and assessment of our hotel. We greatly appreciate your appreciation, and this motivates us to continue improving the quality of our service for the satisfaction of all our guests. We will forward your review to the entire team as a token of appreciation and encouragement in providing even better service in the future. We look forward to welcoming Mr. Hamdani back soon and providing a more memorable stay. We hope you and your family are always in good health and well-being. Sincerely, Management of Holiday Inn Express Semarang Simpang Lima
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R***n
Staycation
10.0
/10
Reviewed 6 week(s) ago
Very impressive. Next time I want to stay here again.
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Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for taking the time to provide a review and excellent rating of our hotel. We greatly appreciate your appreciation and are delighted to know that you had a positive experience staying with us. We are always committed to providing the best service to all our guests, and we hope that you and your fellow guests will continue to have the same pleasant experience on your next visit. Once again, we thank you for your trust and support. We hope you and your family are always in good health and well-being. Sincerely, Management of Holiday Inn Express Semarang Simpang Lima
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L***a
8.5
/10
Reviewed 7 week(s) ago
Staff are friendly, with gym facility.
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Accommodation's Reply
25 Jul 2025
Dear Valued Guest,
Thank you for your kind review and positive feedback. We truly appreciate your recognition, and we will be pleased to share your comments with our team as a source of motivation and encouragement in their ongoing efforts to deliver exceptional guest satisfaction.
We sincerely hope to have the opportunity to welcome you back in the future and provide you with another pleasant and memorable stay.
Once again, thank you for choosing Holiday Inn Express. Please take care, and we wish you and your family continued health and well-being.
Warm regards,
Hotel Management
Holiday Inn Express Semarang Simpang Lima
N***y
Staycation
10.0
/10
Reviewed 8 week(s) ago
Will always come back and stay here again.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for taking the time to provide a review and excellent rating of our hotel. We greatly appreciate your appreciation and are delighted to know that you had a positive experience staying with us. We are always committed to providing the best service to all our guests, and we hope that you and your fellow guests will continue to have the same pleasant experience on your next visit. Once again, we thank you for your trust and support. We hope you and your family are always in good health and well-being. Sincerely, Management of Holiday Inn Express Semarang Simpang Lima
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Imas k.
Business
8.8
/10
Reviewed 8 week(s) ago
Good location dan staff are friendly. Good ideal for the trolly.
1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Mr/s Imas K,
Thank you for your kind review and positive feedback. We truly appreciate your recognition, and we will be pleased to share your comments with our team as a source of motivation and encouragement in their ongoing efforts to deliver exceptional guest satisfaction.
We sincerely hope to have the opportunity to welcome you back in the future and provide you with another pleasant and memorable stay.
Once again, thank you for choosing Holiday Inn Express. Please take care, and we wish you and your family continued health and well-being.
Warm regards,
Hotel Management
Holiday Inn Express Semarang Simpang Lima
a***a
Staycation
9.7
/10
Reviewed 9 week(s) ago
Fast check-in process and clean room, beautiful city view, clean and soft blanket and mattress.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for taking the time to provide a review and excellent rating of our hotel. We greatly appreciate your appreciation and are delighted to know that you had a positive experience staying with us. We are always committed to providing the best service to all our guests, and we hope that you and your fellow guests will continue to have the same pleasant experience on your next visit. Once again, we thank you for your trust and support. We hope you and your family are always in good health and well-being. Sincerely, Management of Holiday Inn Express Semarang Simpang Lima
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Y***a
Leisure
9.7
/10
Reviewed 10 week(s) ago
booking for someone else but said he likes to stay here
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for taking the time to provide a review and excellent rating of our hotel. We greatly appreciate your appreciation and are delighted to know that you had a positive experience staying with us. We are always committed to providing the best service to all our guests, and we hope that you and your fellow guests will continue to have the same pleasant experience on your next visit. Once again, we thank you for your trust and support. We hope you and your family are always in good health and well-being. Sincerely, Management of Holiday Inn Express Semarang Simpang Lima