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Explore ibis Styles Jakarta Gajah Mada

Traveloka (1,812)

Other sources (212)

8.6

Very Good

From 1,812 reviews

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Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

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Traveler Reviews ibis Styles Jakarta Gajah Mada

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Customer reviews

N***a

Staycation

8.1

/10

Reviewed 2 week(s) ago

For families, smoking rooms are not recommended.

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Ratna D.

Leisure

10.0

/10

Reviewed 2 week(s) ago

friendly staff good service and clean. thanks ibis

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mamay k.

Staycation

9.0

/10

Reviewed 4 week(s) ago

Great stay, but the surrounding area, especially the one close to Gajah Mada Plaza, is a bit slum and chaotic by bajaj.

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F***X

Staycation

6.1

/10

Reviewed 5 week(s) ago

The room cleanliness is not good, the hotel property is not well maintained and is already shabby.. dirty, B3d, pillows, bolsters and hotel towels look dirty / the edge stitching is already loose and not suitable for use in a hotel like IBis Styles..

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Accommodation's Reply

18 Jun 2025

Dear F***x Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ananto C Kusumo General Manager

dr NI W. P. S.

Business

10.0

/10

Reviewed 7 week(s) ago

Indeed, I am a regular with the Ibis group. The hotel is comfortable, there is a swimming pool, and the food is varied. We, as vegans, have many choices, close access to everywhere, and the price is friendly. Thank you.

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2 people find it helpful

N***a

9.1

/10

Reviewed 9 week(s) ago

The front office service is friendly, the hotel is strategic, there are many places to eat next to the Gajah Mada Plaza shopping center.

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1 people find it helpful

S***l

7.9

/10

Reviewed 9 week(s) ago

For TV flickering sometimes disappears. For hot water is not hot enough at night.

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A***s

Leisure

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly. Very helpful when entering the hotel building to the parking lot, the receptionist is very informative & the cleanliness is very good 🍃

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2 people find it helpful

Suyanto S.

Leisure

6.2

/10

Reviewed 12 week(s) ago

The room was smelly when we checked in, the linens and pillows were so dirty.

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n***a

10.0

/10

Reviewed 12 week(s) ago

Comfortable room. Room 805. Thank you Ms. Meifi.

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H***O

Transit

8.5

/10

Reviewed 14 week(s) ago

This hotel is only minus the room being a bit dark.

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Susilawaty T.

Leisure

8.2

/10

Reviewed 16 week(s) ago

Great, we can go to the mall so easy (walking distance). But the bathroom wasn't clean, the food on breakfast was cold & it's not good.

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A***i

Staycation

10.0

/10

Reviewed 16 week(s) ago

meivi from room 805 comfortable room

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1 people find it helpful

R***n

10.0

/10

Reviewed 19 week(s) ago

One of the accommodations located in the center of Jakarta, easy transportation access and friendly staff.

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1 people find it helpful

t***i

Business

9.7

/10

Reviewed 20 week(s) ago

Hotel recommendations for business purposes

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F***a

10.0

/10

Reviewed 20 week(s) ago

good hotel, good facilities, cold air conditioning, clean, there is also a good breakfast, highly recommended because it is close to Gambir

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A***a

Leisure

10.0

/10

Reviewed 21 week(s) ago

The hotel is very nice and the cleanliness is very good, the employees are very friendly and the food is also delicious and there is also access to Plaza Gajah Mada so it makes it very easy for us to walk without having to go to the Mall or other Plazas, Anyway, Ibis Style Gajah Mada is very appropriate and is your choice if you have needs in Central Jakarta and its surroundings 🥰

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R***a

9.7

/10

Reviewed 23 week(s) ago

Clean comfortable room. Hot water is okay. Staff is friendly

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Accommodation's Reply

11 Feb 2025

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry to hear that you didn't have a great experience around the outside of the hotel during stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ananto C Kusumo General Manager

syafrial s.

9.1

/10

Reviewed 25 week(s) ago

A fairly comfortable hotel with varied food, one of the best choices in the city center

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Accommodation's Reply

11 Feb 2025

Dear Mr. Syafrial Thank you very much for taking the time to review us! If you have any thoughts to share, be it suggestions or critics, please do not hesitate to write us as we are very happy to receive feedback from our guest in order to maintain and improve our service quality. We hope to welcome you back very soon! Warm Regards, Ananto C Kusumo | General Manager

Perdaus M.

Staycation

10.0

/10

Reviewed 26 week(s) ago

1. Friendly & Helpful Hotel Staff 2. Close to Mall 3. Very comfortable atmosphere

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Accommodation's Reply

11 Feb 2025

Dear Mr. Perdaus M. Thank you very much for taking the time to review us! If you have any thoughts to share, be it suggestions or critics, please do not hesitate to write us as we are very happy to receive feedback from our guest in order to maintain and improve our service quality. We hope to welcome you back very soon! Warm Regards, Ananto C Kusumo | General Manager

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