Staff Quality: Friendly, courteous, and helpful staff.
Cleanliness & Comfort: Clean, comfortable, and well-maintained rooms.
Location: Easy access to attractions, shopping centers, and public transportation.
Amenities: Functional amenities that meet expectations, such as free Wi-Fi, air conditioning, and a restaurant.
Food: The quality, variety, and deliciousness of breakfast or other meals.
Overall Experience: The positive impact of the stay on the guest.