T***Y

8.2

/10

Reviewed 3 week(s) ago

Good place to stay in the middle of office area.

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Thia

Staycation

5.9

/10

Reviewed 3 week(s) ago

The room is very small for the price of 1.2 million... The cleanliness of the room is very lacking, on the first day there were already towels hanging in the bathroom. On the second day there was a charger left in the room, I don't know whose it is. Please fix it. The price of food is also very overpriced, the breakfast menu is incomplete, the food runs out and is no longer in stock.

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Uci Y.

10.0

/10

Reviewed 5 week(s) ago

Manteeppp, manteepp. Close to my meeting location, can bring children because the hotel is kids friendly, binggooo, and the room is comfortable. Later if there is another meeting in the middle of Jakarta city, I want to stop by again

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VM

Vicky M.

Business

10.0

/10

Reviewed 6 week(s) ago

The service from Mrs. Meilani was very satisfying, she served me wholeheartedly and I was able to check in early because I had traveled a long way, so far the hotel is really nice.

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Eka Y. A.

Business

8.5

/10

Reviewed 6 week(s) ago

Hotel strategic location, amenities available

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S***y

Staycation

10.0

/10

Reviewed 7 week(s) ago

Ms. Melani is very friendly and helpful during the check-in process.

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1 people find it helpful

Iv

Icha v.

Business

10.0

/10

Reviewed 8 week(s) ago

the hotel staff is very friendly and the service is very good.. the lobby and hotel rooms are very clean.... I have stayed at the d'prima hotel twice❤️💖.. next time I go to Jakarta I will stay here again..

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Accommodation's Reply

27 May 2025

Dear Mrs. Icha v. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management

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E***i

Business

10.0

/10

Reviewed 9 week(s) ago

Ordered for a colleague who has office work. According to him, it is good, quiet, affordable.

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Accommodation's Reply

27 May 2025

Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management

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R***a

Leisure

9.1

/10

Reviewed 10 week(s) ago

Location close to One Satrio Mall and Mall Ambasador. Elite business area.

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Accommodation's Reply

27 May 2025

Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management

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T***a

Business

8.4

/10

Reviewed 10 week(s) ago

Had a bad experience during the check-in process, the room with the type of bed chosen was not ready, directed to upgrade the room (at a price more expensive than the difference in traveloka). Request to combine the beds could not be done, cancelation could not be done because the booking via traveloka had no cancel option, the hotel also did not offer assistance and only directed to contact traveloka themselves, the staff only emphasized the room upgrade solution, until finally informed that the room was available (because they helped), even though previously informed there were none :) so far if it is not very urgent, it is likely that I will not return again

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1 people find it helpful

Accommodation's Reply

27 May 2025

Dear Sir/Madam. Warm greetings from d'primahotel Manajemen Indonesia! Thank you for trusting d’primahotel as your accommodation to stay, and also for taking the time to write a comment through Traveloka. We apologize in advance for the inconvenience you experienced during your stay. Your complaint has been evaluated and we have also conveyed it to the team so that it can be fixed and not repeated in the future. We also ensure that we are consistent with the standards given, and we hope that you can give us the opportunity to prove that we can provide better service in the future, we also provide training to all staff to be able to improve the quality and service and attention that we will provide to all guests. Your comments will be very helpful to make our service more consistent and better in achieving the standards that you expect from our Hotel. Best Regards, Management

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M***y

Transit

8.7

/10

Reviewed 10 week(s) ago

The parking lot is narrow, please fix the lights in the room because some of the lights are dead (above the headboard to be exact). There was an unpleasant smell when I entered the bathroom in the water drain next to the sitting toilet.

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Accommodation's Reply

27 May 2025

Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. On behalf of the management, we apologize for the inconvenience with our facilities and services. We have noted your review as a reference for improving our services in the future. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion with better services and facilities. Best regards, Management

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R***a

8.5

/10

Reviewed 11 week(s) ago

Good vibes, service and friendly staff.

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Accommodation's Reply

27 May 2025

Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management

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S***h

Business

6.9

/10

Reviewed 11 week(s) ago

Asked for a non-smoking room but was given a smoking room, ended up swapping with a friend. The toothbrush is soft, the food so far is delicious.

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1 people find it helpful

Accommodation's Reply

27 May 2025

Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. On behalf of the management, we apologize for the inconvenience with our facilities and services. We have noted your review as a reference for improving our services in the future. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion with better services and facilities. Best regards, Management

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R***e

Business

9.7

/10

Reviewed 12 week(s) ago

very good and comfortable. location is close to office and food is also delicious. room is comfortable and clean

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1 people find it helpful

Accommodation's Reply

28 Apr 2025

Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management

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a***i

10.0

/10

Reviewed 12 week(s) ago

Very good, front office officer is very polite.

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Accommodation's Reply

28 Apr 2025

Dear Sir/Madam Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management

R***a

Business

6.8

/10

Reviewed 13 week(s) ago

First experience staying here for business. Location okay, staff not helpful, because we need help to order Blue Bird, they can't help to call a taxi. And all guests don't have time for breakfast, so breakfast can't be taken away because the staff informed us that the group can't take away breakfast. We didn't order a room for a group.

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R***a

Business

6.5

/10

Reviewed 13 week(s) ago

First experience staying here for business. Location okay, staff not helpful, because we need help to order Blue Bird, they can't help to call a taxi. And all guests don't have time for breakfast, so breakfast can't be taken away because the staff informed that the group can't take away breakfast. We didn't order a room for a group.

1 people find it helpful

Accommodation's Reply

28 Apr 2025

Dear Sir/Madam Thank you for staying at d’primahotel Indonesia! We are very sorry for the inconvenience caused during the stay. Thank you for the rating and review that have been given, which means a lot for us to continue to improve the quality of our services. We have evaluated your complaint and also conveyed it to the team so that it can be fixed and not repeated in the future. We also ensure that we are consistent with the standards given, and we hope that you can give us the opportunity to prove that we can provide better service in the future, we also provide training to all staff to be able to improve the quality and service and attention that we will provide to all guests. We look forward to welcoming you again at d’primahotel with an improvement services. Warm Regards, Management

P***i

Leisure

9.4

/10

Reviewed 13 week(s) ago

Near to the main road and the room is comfortable.

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Accommodation's Reply

28 Apr 2025

Dear Sir/Madam Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management

V***h

Staycation

9.7

/10

Reviewed 13 week(s) ago

Best hotel, nice and comfortable, close to the city.

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Accommodation's Reply

28 Apr 2025

Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management

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R***a

Business

9.1

/10

Reviewed 13 week(s) ago

The best hospitality ever with affordable accommodation. Big thanks for Pandu and Agnes, both are amazing people! Bravo d'Prima Mega Kuningan 🙌🏽

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Accommodation's Reply

28 Apr 2025

Dear Sir/Madam Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management

Overall Ratings & Reviews d'primahotel Mega Kuningan

Explore d'primahotel Mega Kuningan

8.4

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