Stayed here several times & the service is always the same good

A comfortable place for a family staycation because it has a swimming pool.

The hotel is clean and the atmosphere is comfortable

The experience of staying here for 2 nights was quite pleasant. Unfortunately, breakfast on the first day was a bit disappointing: the order for boiled eggs was not available for 30 minutes with the excuse that the staff on duty at the egg station was "busy making omelets", the tissue ran out and was not immediately refilled, the request for a baby chair was not immediately brought until I had to get it myself, the dirty plates were not immediately removed from the table. Fortunately, there was an improvement at breakfast on the second day, boiled eggs were immediately available. even though the swimming pool is very attractive for children.

I stayed during a long weekend plus school holidays, so I got a decent price compared to normal days. Overall, it was quite good, but I have a few comments that might be helpful for the hotel. Pros + Fast check-in with no deposit, and very helpful front desk representative Ms. Mutiara. I got room 601 and received a 50,000 rupiah pot voucher to order food at the restaurant with a minimum spend of 100,000 rupiah. + The long-haired and sweet-smiling lady at Yugo Restaurant was very friendly and helpful. I ordered a slice cake for my anniversary and it was delivered to my room for only 70,000 rupiah for 2. + Spacious room, complete and clean amenities. There were also chairs and a hairdryer. The balcony has a pool view. If you want the balcony door opened, just ask the staff and they will open it. + Large pool. There are three levels: 2 children's pools, 50 and 80 cm, and several slides. There is an adult pool with a height of 140 cm. Location near a restaurant + Breakfast is quite varied for carbs. Besides white rice, there's liwet rice, pasta, sumsum porridge, and chicken porridge. There are stir-fried vegetables, various drinks, pastries, and eggs. Food refills are quick, and you don't have to wait long for refills. What I like most is that the coffee is machine-made, not sachets, so it's richer, thicker, and more fragrant. + All the staff are friendly, from check-in to check-out. I really like it. + Strategic location. Close to SMS and Scientia. There are also many snack stalls and a minimarket nearby. Walking to the surrounding shops is still very comfortable. Now - My room is very hot, especially during the day. The technician has repaired it, but it hasn't helped much. Perhaps it's time for an upgrade to the AC, as it looks old. Honestly, it's really uncomfortable during the incredibly hot afternoon :( - Besides the AC, the exhaust in my bathroom was off. After checking, thank God it was back on because without the exhaust, it was really stuffy and smelly. Next time, maybe you could check the exhaust, AC, and room amenities before guests arrive. - The floor is a bit dusty. - During peak season and when there are lots of guests queuing during check-in, maybe they could provide a complimentary welcome drink. Overall 8/10. Would you come back? Of course, God willing. At that price, it's still worth it.

😍 It was a pleasant experience staying here and it is close to everywhere, places to eat and Sumarecon Serpong Mall, it is also close to places to eat and the breakfast is delicious and clean.

The hotel staff is very friendly and polite.

When I entered, the floor was really dirty. I asked for a doormat and they immediately said yes, but when I got home they didn't bring it... the sheets and towels weren't white anymore... the only plus point was... the swimming pool for the kids was okay.

Good place to stay. Strategic location.

There were still hairs on the hotel room when we arrived. Please clean the room more. Please offer more variety in the food, especially breakfast.

The place is good and the service is quite good...the speed of check-in could be improved further.

Overall, it's okay, the staff is friendly, there is food, but I ordered room service, but the staff said it couldn't be done because they were having an event. The staff should also prioritize other guests even though they were having an event.

The price is 400 thousand rupiah with cool facilities, the swimming pool is the most satisfying, spacious for adults, let alone the children's pool, the slide is really big. If you go to Tangerang, Vega Hotel is definitely the choice.

Friendly staff, on time. The food is delicious, but the menu isn't extensive. Ample parking. Thanks

It took the hotel staff a long time to tidy up the room when I checked in because the floor was slippery, and towels weren't even available and I waited a long time for them.

My first impression was a bit disappointing because the check-in process took almost 2 hours for various reasons. Other than that, the comfort, cleanliness, and service were quite good, the breakfast variety was extensive, and the swimming pool facilities were perfect for children to play in. Thank you.

Never get bored of going back and forth on business trips here.

The staff is very friendly and the location of the hotel is near Summarecon Mall.

Family friendly hotel 👌

Overall it's fine.. It seems like an old hotel.. But the swimming pool makes the kids happy.