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Monoloog Hotel Makassar

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Overall Ratings & Reviews Monoloog Hotel Makassar

Traveloka (10,406)

Other sources (20)

8.2

Very Good

From 10,406 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

7.9

Location

8.6

Service and Facilites

8.3

People often mention about Monoloog Hotel Makassar

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Distance to City Center (89)

Bedroom (89)

Ambiance (83)

Staff Friendliness (80)

Accessibility (76)

Bathroom (76)

Surroundings (69)

Hotel Area (67)

Room Space (58)

Wifi (56)

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Traveler Reviews Monoloog Hotel Makassar

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Customer reviews

A***d

Leisure

6.1

/10

Reviewed 16 hour(s) ago

The staff was unfriendly. When I checked out and was already at the reception desk, she was still playing on her phone without saying anything. Likewise, when I asked to move rooms because many things were broken, the receptionist seemed to respond with an unpleasant look. The AC in the room leaked, making the bed wet, the hairdryer didn't work, and the shower drain was clogged, causing water to pool.

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D***y

Business

8.1

/10

Reviewed 6 day(s) ago

The staff was a bit curt when speaking. The AC in the room wasn't cold, but luckily there was a fan.

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M***i

8.2

/10

Reviewed 2 week(s) ago

Mmm [Describe your stay] Ambiance/Facilities: [Describe the hotel's ambiance and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]

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1 people find it helpful

A***A

8.5

/10

Reviewed 4 week(s) ago

Please clean the bed again before anyone comes in, because yesterday when I came in, the sheets were dirty, and the room smelled.

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G***H

8.8

/10

Reviewed 4 week(s) ago

Please upgrade the bed sheets, as they're all yellowing, so it looks like they haven't been replaced. The location is top-notch, as it's close to the mall and the receptionist is friendly. Thanks, it's a great choice for a budget vacation in Makassar, hehe.

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D***i

Transit

8.0

/10

Reviewed 4 week(s) ago

service is lacking, smoking rooms require additional costs

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m***h

Staycation

10.0

/10

Reviewed 4 week(s) ago

Friendly hotel staff, clean, and quiet rooms. Perfect for those looking for a staycation.

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I***l

Business

8.8

/10

Reviewed 4 week(s) ago

Very nice, quiet, and clean. Perfect for families.

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1 people find it helpful

M***R

Leisure

9.6

/10

Reviewed 5 week(s) ago

only the spray has lots of stains, the AC water is leaking, otherwise it's good,

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Siti H. B. Y.

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, and there is a room cleaning service, without disturbing the customer's privacy.

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Vicy J.

Staycation

8.5

/10

Reviewed 6 week(s) ago

It's always the most comfortable, clean, and friendly place to stay. The prices are also very pocket-friendly.

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1 people find it helpful

Farizal M.

Staycation

8.8

/10

Reviewed 6 week(s) ago

The place is very comfortable and recommended for those looking for a place to rest.

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Agussalim

Business

9.4

/10

Reviewed 6 week(s) ago

Overall recommended. Next time I will stay here again

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1 people find it helpful

a***a

Leisure

8.5

/10

Reviewed 6 week(s) ago

The atmosphere is nice and comfortable, the AC is cold, the bathroom has warm water, but sometimes the water is dirty black.

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Accommodation's Reply

17 Dec 2025

Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation.And Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Ast. Hotel Manager.

F***l

5.3

/10

Reviewed 6 week(s) ago

smelly room, dirty bathroom, air conditioning not cold

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Accommodation's Reply

17 Dec 2025

Dear Sir/Mam, Warmest greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement. Once again thank you for your kind attention and really hope that we could maintain our good relation, also looking forward in serving you again at our hotel. Regards. Herlia. Asst. Hotel Manager.

A***m

Transit

8.5

/10

Reviewed 6 week(s) ago

The staff was friendly and accommodating.

1 people find it helpful

Accommodation's Reply

17 Dec 2025

Dear Sir/Mam, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Asst. Hotel Manager

A***h

9.1

/10

Reviewed 6 week(s) ago

Recommended, very comfortable to stay here.

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Accommodation's Reply

17 Dec 2025

Dear Sir/Mam Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Ast. Hotel Manager

r***h

8.5

/10

Reviewed 7 week(s) ago

Check in and check out is easy, staff is friendly, rooms are clean, but the hot water doesn't work.

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Accommodation's Reply

17 Dec 2025

rizkah h.

8.5

/10

Reviewed 7 week(s) ago

the room is clean, the staff is friendly, the hot water is not working properly

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Accommodation's Reply

17 Dec 2025

Dear Rizkah h, Warmest Greeting from Monoloog Hotel Makassar! May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation.And Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead. Warmest greeting, Herlia. Ast. Hotel Manager.

H***y

8.2

/10

Reviewed 7 week(s) ago

The hotel is quite clean and the location is strategic

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Accommodation's Reply

17 Dec 2025

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