Swiss-Belinn Malang
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Overall Ratings & Reviews Swiss-Belinn Malang
Traveloka (10,348)
Other sources (107)
8.7
Very Good
From 10,348 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.7
Location
8.9
Service and Facilites
8.8
People often mention about Swiss-Belinn Malang
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Staff Friendliness (157)
Distance to City Center (146)
Ambiance (134)
Bedroom (131)
Accessibility (125)
Hotel Area (123)
Surroundings (120)
Bathroom (112)
Taste (109)
Variety (106)
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Traveler Reviews Swiss-Belinn Malang
Number of reviews per page
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Customer reviews
iy
iskandar y.
Leisure
10.0
/10
Reviewed 18 hour(s) ago
Good, comfortable and worth the price
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JP
Javas P.
Business
8.8
/10
Reviewed 6 day(s) ago
friendly staff, near mall, good place to stay
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Arie K. K. P.
10.0
/10
Reviewed 7 day(s) ago
All good, have stayed more than 6 times, room 819 is the best
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1 people find it helpful
A***e
10.0
/10
Reviewed 2 week(s) ago
The hotel staff are friendly and always greet and smile whenever they pass us.
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Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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s***n
Leisure
10.0
/10
Reviewed 3 week(s) ago
Friendly in service and does not bore customers.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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SI
Sani I.
Leisure
10.0
/10
Reviewed 4 week(s) ago
a pleasant stay experience, strategic location with easy access to malls and destinations in Malang city center.
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1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Ms. Sani, Sincerely, Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback; it motivates us to further improve the quality of our service to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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A***s
Business
9.1
/10
Reviewed 4 week(s) ago
nice and friendly staff, very helpful and responsive
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Sincerely, from all the staff at Hotel Belmarin (Switzerland). Thank you for choosing our hotel. We hope our service met your expectations. Your valuable feedback and suggestions are a great encouragement to us. We will continue to strive to improve the quality of our service and provide every guest with a comfortable and enjoyable stay. Thank you again for your support of Hotel Belmarin (Switzerland). We look forward to welcoming you back to Hotel Belmarin (Switzerland) again. Sincerely, Hotel Belmarin (Switzerland)
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A***d
Staycation
10.0
/10
Reviewed 4 week(s) ago
All the staff are friendly and greet you whenever you pass them. At night, there are vendors around the hotel, so you don't need to buy online. The rooms are clean and smell good, as are the restrooms. The breakfast menu is varied and delicious.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Greetings from all the staff at Hotel Belmarin (Switzerland). Thank you for choosing our hotel. We hope our service met your expectations. Your valuable feedback and suggestions are a great encouragement to us. We will continue to strive to improve the quality of our service and provide every guest with a comfortable and enjoyable stay. Thank you again for your support of Hotel Belmarin (Switzerland). We look forward to welcoming you back again. Sincerely, Hotel Belmarin (Switzerland)
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R***h
10.0
/10
Reviewed 4 week(s) ago
Nice location, nice hospitality
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest,
Warm greetings from Swiss-Belinn Malang.
Thank you for sharing your feedback regarding your recent stay with us.
We are truly pleased to learn that you were satisfied with the services and hospitality provided by our team. Your kind words serve as great motivation for us to continue delivering excellent service to all our guests.
We sincerely look forward to the pleasure of welcoming you back in the near future.
Warm regards,
Swiss-Belinn Malang
R***y
Staycation
10.0
/10
Reviewed 4 week(s) ago
Very satisfying and enjoyable
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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O***a
Leisure
9.4
/10
Reviewed 4 week(s) ago
All the hotel staff are friendly, the room service is excellent, recommended as one of the best hotels in Malang 👍🏻👍🏻🫶🏻
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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M***d
Staycation
8.4
/10
Reviewed 4 week(s) ago
I've stayed here many times but last week I was disappointed when I stayed on the 3rd floor, room 310. The mattress was hard, not soft like before. Even sleeping on the mattress was uncomfortable. When I checked it, I touched it and I could feel the spring wire. It's really a shame. The mattress should be upgraded with a new one so that hotel guests can rest comfortably.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for staying at Swissôtel-Belinn Malang multiple times. We truly appreciate your trust. We apologize for any inconvenience you experienced during your recent stay, particularly regarding the condition of the mattress in room 310. The firm and noticeably springy mattress is not up to the standard of comfort we strive to provide for our guests. We are working on improvements and updates to our amenities, including a gradual inspection and replacement of room fixtures to enhance guest comfort. Your feedback has been invaluable in expediting the evaluation of our rooms. We are deeply sorry that this experience was not as good as your previous stay. We hope to welcome you back with an improved level of comfort once the improvements are complete. Sincerely, Swissôtel-Belinn Malang
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MR
Mohammad R.
Staycation
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and the hotel location is strategic near the mall and supermarket, so we can walk to the mall.
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Accommodation's Reply
18 Nov 2025
Dear Mr. Mohammad R., Best regards from Swiss-Belinn Malang, Thank you for choosing Swiss-Belinn Malang as your accommodation. We hope that our services can meet your needs. We sincerely thank you and appreciate your feedback. It is the driving force for us to continuously improve the quality of our services so that all guests feel comfortable and satisfied during their stay with us. Thank you again. We sincerely hope to welcome you back to Swiss-Belinn Malang. Best regards, Swiss-Belinn Malang
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N***g
Business
8.5
/10
Reviewed 6 week(s) ago
All the staff were very friendly and helpful, as were the dinner staff on the hotel terrace, all friendly.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Swiss-Belinn Malang would like to extend our warmest greetings to you. Thank you for choosing Swiss-Belinn Malang as your accommodation of choice. We sincerely hope that our services will meet your expectations. We sincerely appreciate and appreciate your feedback. It is the driving force for us to continuously improve the quality of our services, so that all our guests feel comfortable and satisfied during their stay with us. Thank you once again, we sincerely hope to welcome you back to Swiss-Belinn Malang. Best regards, Swiss-Belinn Malang
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Verified Traveler
Business
10.0
/10
Reviewed 6 week(s) ago
A very comfortable and very strategic place to stay in Malang City.
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Accommodation's Reply
18 Nov 2025
Dear Guest, Welcome to Hotel Vermaland Switzerland. Thank you for choosing Hotel Vermaland Switzerland. We hope that our service met your expectations. Your feedback is very valuable and we will continue to strive to provide better service to ensure that you have a comfortable and satisfying stay. Thank you again. We look forward to welcoming you again. Thank you. Hotel Vermaland Switzerland
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M***i
Business
9.4
/10
Reviewed 6 week(s) ago
The staff is very friendly, I like the snacks in front of the hotel in the afternoon, the fishing pond is interesting, unfortunately I haven't had time yet.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Swiss-Belinn Malang would like to extend our warmest greetings to you. Thank you for choosing Swiss-Belinn Malang as your accommodation of choice. We sincerely hope that our services will meet your expectations. We sincerely appreciate and appreciate your feedback. It is the driving force for us to continuously improve the quality of our services, so that all our guests feel comfortable and satisfied during their stay with us. Thank you once again, we sincerely hope to welcome you back to Swiss-Belinn Malang. Best regards, Swiss-Belinn Malang
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Y***A
10.0
/10
Reviewed 6 week(s) ago
The staff is friendly... the facilities are okay... if you want to go to the mall, just walk, it's also child-friendly... the breakfast is also delicious... highly recommended
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Swiss-Belinn Malang would like to extend our warmest greetings to you. Thank you for choosing Swiss-Belinn Malang as your accommodation of choice. We sincerely hope that our services will meet your expectations. We sincerely appreciate and appreciate your feedback. It is the driving force for us to continuously improve the quality of our services, so that all our guests feel comfortable and satisfied during their stay with us. Thank you once again, we sincerely hope to welcome you back to Swiss-Belinn Malang. Best regards, Swiss-Belinn Malang
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F***h
Business
10.0
/10
Reviewed 6 week(s) ago
Favorite hotel when there is an event in Malang, the hotel staff is friendly and polite, and the food is wow delicious delicious makes you want to rent it..... thank you Traveloka, thank you Swiss Belinn..... Always successful....
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Swiss-Belinn Malang would like to extend our warmest greetings to you. Thank you for choosing Swiss-Belinn Malang as your accommodation of choice. We sincerely hope that our services will meet your expectations. We sincerely appreciate and appreciate your feedback. It is the driving force for us to continuously improve the quality of our services, so that all our guests feel comfortable and satisfied during their stay with us. Thank you once again, we sincerely hope to welcome you back to Swiss-Belinn Malang. Best regards, Swiss-Belinn Malang
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Resy I.
Staycation
9.3
/10
Reviewed 7 week(s) ago
Overall, it was very good. The hotel's location is strategic, close to everything, and the staff is friendly. The only thing that needs improvement is the food. The taste of the food needs to be improved so it's not too bland.
Thank you.
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+4
1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Mr. Resi, Best regards from Swiss-Belinn Malang. Thank you for choosing Swiss-Belinn Malang as your accommodation. We hope that our services can meet your needs. We sincerely appreciate and appreciate your feedback. It is an encouragement for us to continuously improve the quality of our services so that all guests feel comfortable and satisfied during their stay with us. Thank you again. We sincerely hope to welcome you to Swiss-Belinn Malang again. Best regards, Swiss-Belinn Malang
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SN
Syarifuddin N.
10.0
/10
Reviewed 7 week(s) ago
Very good and friendly for the service
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Accommodation's Reply
11 Nov 2025
Dear Mr. Sharifuddin, We would like to extend our warmest greetings to you. Thank you for choosing Swiss-Bellinn Malang as your accommodation. We sincerely hope that our services will meet your expectations. We sincerely appreciate and appreciate your feedback. It is the driving force for us to continuously improve the quality of our services to make every guest feel comfortable and satisfied during their stay with us. Thank you once again. We sincerely hope to welcome you back to Swiss-Bellinn Malang. Best regards, Swiss-Bellinn Malang
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Number of reviews per page
20
40
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