8.2
Very Good
From 5,815 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.6

Location

8.4

Service and Facilites

8.1

People often mention about POP! Hotel Kemang
All
Ambiance (45)
Bedroom (44)
Bathroom (42)
Surroundings (39)
Accessibility (38)
Staff Friendliness (37)
Distance to City Center (36)
Room Space (33)
Hotel Area (33)
Check-in/out Time (29)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews POP! Hotel Kemang

Number of reviews per page
20
40
Customer reviews
A***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Strategically located hotel, satisfied staying here, running water, cold AC, there is a coffee machine where whenever you are hungry, just brew and drink.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Guest, Thank you for your wonderful review! We are delighted to know that you were satisfied with our facilities, from our strategic location, running water, cool air conditioning, and the availability of a coffee machine to accompany your relaxing time. We look forward to welcoming you back again in the future and providing you with an equally pleasant stay. Best regards, Hotel Manager
Translated by Google Icon
See original
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
So far, so good. It's comfortable, close to entertainment venues, and easy to find food when you're hungry at night. It's also easy to find breakfast if you don't have breakfast at the hotel. Nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to hear that you had a comfortable stay and enjoyed our hotel's convenient location and easy access to dining and entertainment. We hope you had a pleasant overall experience. We look forward to welcoming you back again soon. Best regards, Hotel Manager
Translated by Google Icon
See original
Mochamad R. F.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Mochamad, Thank you for your positive review! We are delighted to hear that you were helped by the friendliness of our staff. Guest satisfaction is our priority, and comments like this encourage our team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Hotel Manager
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff are friendly, you won't regret staying here.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Guest, Thank you very much for your wonderful review! We are very happy to hear that you were satisfied with our staff's service. Guest satisfaction and comfort are our top priority. We look forward to welcoming you back on your next visit. 😊. Best regards, Hotel Manager
Translated by Google Icon
See original
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel is really comfortable and the price is very affordable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you very much for your kind review of POP! Hotel Kemang Jakarta. We are pleased to know that you enjoyed your stay and were satisfied with the value we offer. We look forward to seeing you again soon. Thank you, Hotel Manager
Translated by Google Icon
See original
A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Staying in 2 MLMs...at the price, it's enough for business purposes.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for staying with us at POP! Hotel Kemang Jakarta. We are pleased to be your preferred choice for your business needs. See you on your next visit. Thank you, Hotel Manager
Translated by Google Icon
See original
F***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Friendly staff, fairly clean hotel, strategic location.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for your positive review. We are pleased to hear that you were satisfied with the friendliness of our staff, the cleanliness of the hotel, and the convenient location. Your feedback is very important to us as we strive to provide the best service possible. We look forward to welcoming you back again soon. Thank you, Hotel Manager
Translated by Google Icon
See original
R***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff is excellent, friendly, and attentive. Its strategic location is close to everything, making it just a short walk to restaurants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Dear Guest, Thank you for your review and appreciation. We are delighted to hear that you were satisfied with our staff's service and the hotel's convenient location. We will continue to strive to provide the best service to ensure your stay is always enjoyable. See you on your next visit. Sincerely, Hotel Manager
Translated by Google Icon
See original
氵***氵
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
everything is ok, just the room is a bit dark
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Dear Guest, Thank you for taking the time to share your experience with us. We would like to apologize for any shortcomings in the service provided by the hotel, and we will address these immediately. We will review your feedback regarding the facilities to ensure they add value to our guests. We hope your next visit will be even more enjoyable. Sincerely, Hotel Manager
Translated by Google Icon
See original
D***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, for the price of 300k, you can get a comfortable, clean, and cheap room, keep it up, min, hopefully the shower toilet will be given more attention, thank you
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear Guest, Thank you very much for your review and feedback. We are delighted to learn that you were satisfied with the friendliness of the staff, the comfort and cleanliness of the room, and the affordable price. Your feedback regarding the shower and toilet will be taken into consideration as we strive to improve our service in the future. We look forward to welcoming you back on your next visit. Warm regards, Hotel Manager
Translated by Google Icon
See original
Sarif h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's very comfortable and the staff can help you find the boat.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear Syarif, Thank you very much for taking the time to share your review. It means a lot to us to hear that you had a pleasant experience during your stay. We look forward to welcoming you back on your next visit. Best regards, Hotel Manager
Translated by Google Icon
See original
D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
The staff was helpful and responsive when I complained. However, in the middle of the night, there was banging on the door until morning. So it was hard to sleep.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear Guest, Thank you for your review. We are pleased to hear that our staff was helpful and responsive in addressing your concerns. However, we are very sorry to hear that you had trouble sleeping during the night. This is certainly not the experience we expect for our guests, and we apologize for the inconvenience. We will conduct an evaluation and improve our supervision to prevent similar incidents from happening again in the future. Thank you for your feedback, and we look forward to welcoming you back for an even better experience. Sincerely, Hotel Manager
Translated by Google Icon
See original
R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Good, please pay attention to cleanliness. Thank you.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Guest, Thank you for taking the time to share your experience with us. We would like to apologize for any shortcomings in the service provided by the hotel, and we will address these immediately. We will review your feedback regarding the facilities to ensure they add value to our guests. We look forward to welcoming you back to POP! Hotel Kemang. Sincerely, Hotel Manager
Translated by Google Icon
See original
Profile Picture
Elfisari L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Always happy and blessed every time staying at Hotel Pop Kemang because all the staff is friendly and helpful. I will come back again when I will be on holiday in Jakarta, Indonesia.
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Bu Elfisari, Thank you so much for your kind review. We're truly delighted to hear that you had a happy and blessed stay with us at Hotel Pop Kemang. It's wonderful to know that our staff’s friendliness and helpfulness made your visit enjoyable. We look forward to welcoming you back on your next holiday to Jakarta, Indonesia. Warm regards, Hotel Manager
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
I requested hogh floor and I got it. The view is wonderful! Breathtaking cityview. Unfortunately there is no balcony. The room is not too spacious but is enough. The air conditioner works fine. One thing that is uncomfortable for me is the flush does not splash to the right area of my private part. Better to make it right.
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your feedback. We're delighted to hear that you enjoyed the high-floor room and the breathtaking city view. It’s also great to know that the air conditioner worked well and that the room met your needs. We sincerely apologize for the inconvenience you experienced with the toilet flush. Your feedback is very important to us, and we will certainly pass this along to our maintenance team for further review and improvement. We appreciate your input, and we hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Warm regards, Hotel Manager
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff was nice when I was about to check out & I ordered an ojol, then it rained outside, then the staff lent me a plastic raincoat.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you very much for your positive review. We are very happy to hear that our staff was able to assist you well, especially during the rainy conditions. Guest satisfaction and comfort are always our priority. We hope the loaned raincoat helps you stay dry and comfortable. We look forward to welcoming you back again soon. 😊. Thank you, Hotel Manager
Translated by Google Icon
See original
K***g
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
For those who need a good night's sleep, this is sufficient. Food stalls are also nearby.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for your review. We are delighted to hear that you had a good rest during your stay. We are also pleased to know that our close proximity to food vendors added to your comfort. We look forward to welcoming you back soon! Thank you, Hotel Manager
Translated by Google Icon
See original
B***i
icon-origin-TRAVELOKA
7.9
/10
Reviewed 10 week(s) ago
the room is noisy and dirty, if it could be improved
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for your feedback. We apologize for any inconvenience you experienced regarding the cleanliness and noise level of the room. Your feedback is invaluable to our ongoing improvements. We will address this issue immediately to ensure a more comfortable stay with us in the future. We hope to welcome you back with even better service. Thank you, Hotel Manager
Translated by Google Icon
See original
W***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
How many times have you stayed at this hotel?
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for your review. We are delighted that you have chosen to stay at our hotel several times. Your presence is always a pleasure for us. We hope each visit is a pleasant one. We look forward to your next visit. Thank you, Hotel Manager
Translated by Google Icon
See original
K***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Nice room for taking a rest after a long trip.
Find this review helpful?
Accommodation's Reply
10 Jul 2025
Dear Guest, Thank you very much for your review. We're glad to hear that you had a comfortable rest at our place after a long trip. We look forward to welcoming you back in the future. Thank you, Hotel Manager
Number of reviews per page
20
40