9.0
Exceptional
From 159 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.8

Traveler Reviews PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Number of reviews per page
20
40
Top reviews
carlos
icon-with Children
with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Muy bien la verdad ya he venido varias veces y el servicio y la comodidad son muy buenos , precio calidad exelente ,
Roxana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

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Tariq
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

We stayed in a family room that was large enough for two adults and two kids (12 & 10). The room had two large beds and a couple of chairs. Though the room was very comfortable, but it did lack basics as there were no tea making facilities and no iron. The reception was also unable to provide a kettle! No water provided either and nowhere in the hotel to get ice or even hot water to make tea. Note when arriving by car, you have to park about 30m away from the hotel reception and carry your bags in. You then have to immediately move your car to the carpark. The bell staff weren't particularly helpful. On the plus side, the reception staff were helpful and polite. We opted for half board which was good value. Big buffet breakfast in the morning and another good buffet in the evening. But you have to pre-book a time slot (40mins for breakfast and 60 minutes for dinner). Waiters come round and remind you how much longer you have before you need to leave! Good food though. The hotel is only 7 mins walk from the 'hotel guest' entrance of PortAventura. The walk is through themed grounds (Wild West) lined with a few restaurants, so a nice walk. Our stay included fast track tickets to the park as well, so we could enter and leave the park unrestricted throughout the stay, and use the fast track 10 card on 10 attractions within two days of first use. Colorado Creek is a great choice if you have a car and want to visit PortAventura.
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Eily
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The location of this property is a good 10-15 minute walk from the Port Aventura park entrance, it is not that close. On checkin we were given our room number, and spent about 10 minutes walking around the hotel trying to find it, only to eventually realise we were in a separate building. No directions given. Very little food options, no real amenities in the hotel itself. Breakfast buffet was quite nice. No tea or coffee in the room at all, only option was to buy one. I wouldn't be rushing back to stay here. Park was fun.
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martha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This property was very nice, clean and the staff were friendly and welcoming. We would definitely stay here again when we go back to Portaventura.
Matthew
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Awful night sleep room was musty because there was mould growing in wardrobes and bed sheets were covered in bodily fluids. Steer clear of this hotel
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Hotel was beautiful, clean well organised and smelled amazing. The far west theme from Portaventura park was continued throughout the area and the various hotels around. Really lovely touch. The staff were all so helpful and friendly. Rooms were clean and well maintained by housekeeping. Food was delicious and the variety off food available was excellent. Can’t wait to go back. Fantastic family holiday.
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Anujamol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Excellent
Sami
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

It would be nice if more than 40 minutes of time were provided for breakfast. We had to rush eating the food during the short allocated time.
Nicholas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Great location, no atmosphere in the hotel. Pool rules very strict, no balls or toys allowed in the pool. Kids were very disappointed and didn’t want to go. Aircon great in room but no balconies in any of the rooms
Paula
8.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Great hotel but some basics things missing, no tea and coffee in the room, issues with key cards prolonged access to our room, lack of instructions on how to get to room and no help with luggage despite the distance from reception after a tiring journey to get there.
levent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

This is our second year coming to PortAventura and it’s always very clean, staff are brilliant, food is lovely. Downsides - no communication as to how to get from front of the park to the hotel (it’s very far at least 20 minute walk through the park) a taxi is needed if you don’t walk, no shuttle. If there is a shuttle it’s not clear how to book. We had to walk from Ferrari land to our hotel at 10.30 pm because there were no taxis no shuttles and you cannot walk through the park. This is the second year this has happened to us and it leaves a sour taste. No irons available ?? Not sure why they don’t have irons available in a 4 star hotel. Food replenishing very slow in the buffet, small children shouldn’t be allowed to be alone in getting their food from the Buffett because they take things with their hands and it’s not hygienic. I saw this on more than two occasions at the Buffett and it made me feel Ill. Just a few small things that annoyed me this trip but overall still excellent.
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Verified traveler
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Fab hotel… really tasty buffets for breakfast and dinner, great service and theming! If you can get the deluxe room at a good enough price, it’s worth doing as you get express pass included for all members of your group. It’s the furthest hotel from the park but it’s still in comfortable walking distance. We loved the daily walk through Hotel Gold River and seeing all the Wild West themed buildings… and you get the perk of being able to enter the park through a park gate a little before the front gate opens to day visitors. Would definitely recommend and return! Only one thing missing… it would’ve been nice to have tea and coffee facilities in the room… much needed after long days in the park
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Kamelia
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Everthing
Jason
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

Overall the hotel and park was excellent. The hotel was super clean and well managed. It was very new and in great condition. Staff super friendly. Front desk did get busy at times and it was a little frustrating waiting to swap towels for example. Some of the staff also did t speak great English, although it wasn’t a huge issue as it was good enough. The hotel is also about a 10ish walk to the back of the park entrance and it is uphill and not shaded so is quite tiring after a long day in park. This said it is first class hotel and we will be going back for sure. We were in a deluxe family room. Plenty big enough for 4 and we had a garden view. Not sure I would pay extra for that view next time though but deluxe room was great. Overall excellent family hotel and quality of buffet food was really excellent as was choice.
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Benjamin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Great stay. Had a couple of issues early on but staff resolved these very quickly. More dining options would be good.
Chantal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Easy, quick and efficient checkin, very friendly staff, great facilities
Brendan
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Great hotel beside near entrance to Port Aventura. Beautiful large rooms, fantastic breakfast
Gemma
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Excellent theming and setting. Fantastic room and good hotel perks included in our room rate!
Selwyn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

The resort was excellent. The property was in perfect condition - as excellent as you would expect in such a new hotel of course - and the theming of the other buildings in the complex, from the river cabins to the secondary hotel buildings, all themed on the Wild West, really was a treat. The atmosphere was really very enjoyable, especially with the warm evenings and what must be reduced numbers when compared with your average end of July break. Every aspect of the stay was great, and the five minute walk to the theme park through the resort was a pleasure. We will 100% be returning soon.
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