7.9
Pleasant
From 182 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.1

Meal

7.3

Location

7.8

Service and Facilites

8.0

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Traveler Reviews OYO 748 Comfitel Tenggilis

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40
Customer reviews
Abidin
icon-origin-TRAVELOKA
4.8
/10
Reviewed 147 week(s) ago
When booking online, the rules at the hotel are the same when checking in, please do the same. After booking online, it turns out that at the TKP the rules are not clear. 50 thousand deposit. But there is a fine of up to 500 thousand. Even though the deposit is also a guarantee if there is damage and others. Don't use blackmail rules that aren't in the previous (online) booking rules. The rules clearly only show KTP/ID, this is even to the point of having to withhold the KTP, it's clearly against the law.
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3 people find it helpful
Lina K.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 181 week(s) ago
The guard service is not good, if you want to go forward, just replace the guard. Please evaluate.
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3 people find it helpful
Accommodation's Reply
24 Mar 2022
Sorry for the trouble you're having, Lina! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Hello, Ivy
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NOVAN SUSANTO
icon-origin-TRAVELOKA
7.3
/10
Reviewed 186 week(s) ago
I have paid using paylater. But the hotel does not enter. And I got the bill.
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Accommodation's Reply
17 Feb 2022
Thank you for letting us know about this, Novan. We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Regards, Maliva!
Kiki I. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 192 week(s) ago
Recommended, clean rooms, bathrooms are quite nice and comfortable, views are also good.
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Indira Y.
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6.6
/10
Reviewed 193 week(s) ago
The sheets are not clean, the soap holder is broken, the table and windows are dusty.
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2 people find it helpful
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Hartaty S.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 198 week(s) ago
Cheap hotel, the hotel looks pretty good, what I'm not satisfied with is the sheets, bed covers & pillows smell like they haven't been washed & if we go out they don't tell the staff to clean the room, so the room until we get home is also not cleaned.
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2 people find it helpful
Ilfi A. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 198 week(s) ago
The price offered is affordable. For the condition is good. Need to improve for cleanliness. Cleanliness is very important for the comfort of the guests. The bathroom looks less clean because there are hairs scattered and not cleaned properly. The condition of the white sheets and blankets looks dull as if they were not cared for properly. The rest are good and suitable to be chosen as a place to stop and rest.
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1 people find it helpful
Muhammad Khadafy Alwi
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.1
/10
Reviewed 284 week(s) ago
When I arrived at the hotel it didn't match my expectations, it wasn't too clean for the room especially the bathroom smelled a bit unpleasant. For the room there is also no trash and the bed is also not clean.
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5 people find it helpful
sulis o.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 285 week(s) ago
It is not clear, it feels very scary.
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2 people find it helpful
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Jonni S. T.
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Romantic
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8.5
/10
Reviewed 286 week(s) ago
hotel subscription. quiet atmosphere
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Reynaldi I. P.
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Romantic
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6.0
/10
Reviewed 287 week(s) ago
It's not recomanded! choose another hotel.
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Tri W.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 287 week(s) ago
Above 22.00 access to the location is very difficult to turn because the road is closed by a fence so the car cannot reach inside. Had come on foot, the receptionist was not friendly, explaining busy playing gamma online. After almost 1 hour, I could not find it. I decided to look for another lodging because it was late and tired. very, very unsatisfactory.
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3 people find it helpful
MOCH R. C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
4.8
/10
Reviewed 288 week(s) ago
Not clear. inconsistent. disappointing bad service.
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Andreas S. G. S.
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Business
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5.7
/10
Reviewed 290 week(s) ago
well the room wasn't clean when I came, and need to improve more bout the AC
1 people find it helpful
Cicilia O. B.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 290 week(s) ago
So far everything is good. Quite place. Nice room inside. Nice bathroom. Clean. Just bit weird when the electrity went down sometimes and it turned on by itself :/ it happened few times.
2 people find it helpful
ponco
icon-origin-TRAVELOKA
5.4
/10
Reviewed 293 week(s) ago
Incomplete in the description so very disappointing customers.
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1 people find it helpful
Maretha P. H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.4
/10
Reviewed 294 week(s) ago
Good place to stay short time. No breakfast, and syariah (means no woman-man unmarried alowed). Have a lift (even a little bit scary). But overall good for 1 or 2 days stay.
1 people find it helpful
muhammad k.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 294 week(s) ago
The hotel is good csnya also good, unfortunately the access road is very difficult when we go out at night.
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1 people find it helpful
Sunsya P. G. C.
icon-Backpacking
Backpacking
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6.0
/10
Reviewed 295 week(s) ago
There is no notification that Islamic lodging.
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Robert E. C. C.
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Family
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5.4
/10
Reviewed 295 week(s) ago
The rooms are quite good, neat, but for less good service. The hotel fence is always closed so getting in and out is rather troublesome. More memorable as a scary boarding house. There is an elevator but it seems to be rarely maintained so when you go up and down it is quite stressful. My advice should be to improve things regarding the service. success continues for oyo.
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