Overall Ratings & Reviews The Congresbury Arms

The location was convenient for visiting family.

We enjoyed our stay

Staff very friendly. Most of our food was good. What needs pointing out is the restaurant times for dinner, as we booked for 7pm, and when I rang to say we could be later, due to work commitments, I was told they stopped taking food orders at 7.45. Some updating needed at this hotel, in the rooms, But we would definitely stay again. 😊

Comfortable bed. Convenient for airport. Staff friendly and very helpful, excellent. Shower room very poor. Shower door didn't close properly. Window stuck open. Towel rail didn't work. Freezing cold!

We had a very pleasant and comfortable stay. The staff were extremely courteous, friendly and helpful. The building is about 400 years old so it did creek and shake a bit when heavy vehicles went by, but that was mainly during the day, we were not disturbed at all during the night. It was very clean and the breakfast was delicious and they didn't mind adapting to special requests. We would definitely stay there again.

Great stop, lovely staff and a few little extras in your room. Please lay on the bed I think the mattress has had its day.

Excellent and easy check in, evening meal was very nice and competitively priced. The Estrella was served at the perfect temperature 👍 the room was lovely and clean and the jelly babies were a fantastic treat 👍 only gripe was I couldn’t regulate the radiator which was on all night - the sash window came to the rescue and a cool breeze was present all night. The gentleman who checked me in and showed me to my room was very polite and courteous. Didn’t have breakfast as I left early but will definitely stay again when in the area

Booked last minute and thought good value. They called us to ask if we need a meal which was excellent service. Overall well done and my only gripe was the mattress was well worn which resulted in a poorer night.

Location convenient. Evening meal and breakfast very good.

Could not turn heating down or off & unable to open a window so room was stuffy & to hot Food & service was spot on

Fantastic stay, very friendly staff and amazing evening meal and brakfast.

Very clean and comfortable stay

Excellent place to stay. Clean, comfortable bed, good food and friendly and helpful staff.

Great stay over New Year… Will use again…

Staff really friendly and welcoming.Food really good and the added bonus of a 2 or 3 course menu deal at good prices.

The food here was amazing. The breakfast is enormous. Great value for money. Room is warm and clean. Bed was comfortable and anybody who put jelly babies in the room gets more seal of approval. I would definitely stay here again.

We were just passing through on our way to Cornwall so we only had one night here, and it was lovely. Clean and comfortable accommodations, great food (we had dinner and breakfast), and friendly and hospitable staff.

Property is 300 years old and is a little quirky. Our room was very nice but we had to go thru the restaurant and bar to access a small and steep stairway to reach our room. The food was excellent and service was great.

It was fine for a 2 night stay. My husband had a job with the stairs as he suffers with painful knees. Breakfast was very good and a good variety. A good location for shops..

Great stay. Greeted and shown to our room on arrival. Room a decent size, shower was powerful and bed comfy. Breakfast (included in room rate when we booked) was choice of cereals and then hot food cooked to order - eggs royale was excellent!