Bintara Guest House

Explore Bintara Guest House
8.6
Very Good
From 139 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.1

Location

8.8

Service and Facilites

8.6

People often mention about Bintara Guest House
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Distance to City Center (12)
Accessibility (9)
Surroundings (8)
Family Friendly (8)
Staff Friendliness (8)
Ambiance (8)
Check-in/out Time (7)
Room Space (6)
Bedroom (6)
Wifi (5)
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Traveler Reviews Bintara Guest House

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40
Customer reviews
F***l
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8.5
/10
Reviewed 6 week(s) ago
Steady steady steady steady steady
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Accommodation's Reply
10 Dec 2025
Thank you for choosing our accommodation and for providing such helpful feedback, which will allow us to further improve our services.
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Janner G.
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9.4
/10
Reviewed 12 week(s) ago
The owner is nice and friendly. The rooms are okay. If I go to PKU again, I'll definitely stay here. Oh yeah, at night, there are lots of food vendors along the street.
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Accommodation's Reply
26 Sep 2025
Thank you for giving us your rating, we express our high appreciation to you and we are always ready to improve our service.
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Febrian R.
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8.5
/10
Reviewed 14 week(s) ago
friendly. comfortable and clean. and budget accommodation
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Accommodation's Reply
08 Sep 2025
Thank you for using our accommodation, we hope you are given health and success.
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Lucyana C. S.
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7.0
/10
Reviewed 14 week(s) ago
The water is so cold. It's hard to take a shower.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Thank you for your input. We offer our advice, if any, to address any difficulties, especially those concerning basic necessities like water. Any complaints should be addressed immediately so they can be addressed promptly and ensure your comfort. We received no complaints regarding this matter until you checked out. Anyway, thank you, and we hope your mother recovers quickly and her treatment goes smoothly.
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P***i
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Business
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9.4
/10
Reviewed 17 week(s) ago
Good accommodation, close to the city center and Pekanbaru Mall. Near a prayer room and in a quiet neighborhood.
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your feedback and rating, we will respond and improve for further improvements.
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P***i
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Business
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9.4
/10
Reviewed 17 week(s) ago
The service is good, close to the city center, close to Pekanbaru Mall, not noisy.
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2 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for the feedback and ratings, God willing we will improve even better for customer satisfaction.
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L***i
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Medical
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9.4
/10
Reviewed 20 week(s) ago
Okay everything, nice, comfortable, clean, even though it's shared with other boarding house children, it's not noisy & not dirty, the owner is very friendly & kind, the location is really strategic, easy access to everywhere.
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3 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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S***i
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9.7
/10
Reviewed 20 week(s) ago
The hotel staff is very friendly and nice
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Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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S***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The room was very comfortable, clean, and quite spacious, very close to the Pekanbaru mall. The owner was also very friendly and responsive. He also gave me two keys, one for the room and one for the luggage. Highly recommended 👍👍
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Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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R***y
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8.5
/10
Reviewed 28 week(s) ago
Still close to the Annur Grand Mosque.
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Thank you for your rating. This is a good input to improve our service.
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P***a
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Transit
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8.5
/10
Reviewed 28 week(s) ago
Okay for short staying, close to city center and shopping center.
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Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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S***a
icon-Business
Business
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9.7
/10
Reviewed 30 week(s) ago
have stayed here many times. the location is strategically close to the city center and the nearest mall can be accessed on foot. the atmosphere around the inn is calm. right next to it there is a comfortable mosque so you can worship in peace. worth it with the price paid.
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3 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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Guest
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Leisure
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9.4
/10
Reviewed 34 week(s) ago
The place is comfortable, and the man is friendly.
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Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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wahyudi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
nice, attractive, comfortable, recommended, will stay here again, thank you for the service
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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P***a
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Business
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8.2
/10
Reviewed 46 week(s) ago
Everything is good. Price is affordable.
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3 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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S***s
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Business
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8.1
/10
Reviewed 47 week(s) ago
Easy to find. Rooms are fairly clean. Towels are provided but no soap. No hot water available.
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Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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A***i
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Staycation
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8.5
/10
Reviewed 49 week(s) ago
I can sleep soundly and get the best me time.
1 people find it helpful
Accommodation's Reply
19 Sep 2025
Thank you for letting us know about our accommodation, and we will address any shortcomings to provide the best possible service. Bqfi our customers
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Umi K. I.
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Staycation
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8.2
/10
Reviewed 54 week(s) ago
Comfortable like at home. Very satisfying
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2 people find it helpful
Accommodation's Reply
19 Dec 2024
Thank you for choosing our accommodation and we feel you as our best customer.
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AHMAD A. S. R.
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10.0
/10
Reviewed 60 week(s) ago
With such facilities, the price is considered very cheap.
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for using our accommodation and for your feedback. We will respond and improve for the better.
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
service is okay, comfortable, next time I will stay here again
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1 people find it helpful
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