Pullman Ciawi Vimala Hills Resort Spa & Convention

Explore Pullman Ciawi Vimala Hills Resort Spa & Convention
8.8
Very Good
From 4,103 reviews
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Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.1

Service and Facilites

9.0

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Traveler Reviews Pullman Ciawi Vimala Hills Resort Spa & Convention

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Customer reviews
R***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
The staff was friendly, the space is quite big, family friendly.
1 people find it helpful
Accommodation's Reply
04 Jan 2026
Dear Our Valued Guest, Thank you for sharing your feedback with us on your recent visit at Pullman Ciawi Vimala Hills. We are pleased to hear that you found our staff friendly, the space spacious, and the overall environment family-friendly. Your kind comments are truly appreciated and motivate our team to continue delivering excellent service. We look forward to welcoming you and your family again in the near future. Warm regards, Yosua Siregar Guest Experience Manager
n***l
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Always love this hotel, the area, the activities, the room, the view. The free photoshoot was also fun
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Accommodation's Reply
01 Jan 2026
Dear Our Valued Guest, Thank you so much for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re truly delighted to hear that you love the hotel, the surrounding area, our activities, and especially the room and view. It’s also great to know you enjoyed the complimentary photoshoot—that’s a favorite experience for many of our guests. Your continued support means a lot to us, and we look forward to welcoming you back again for another memorable stay. Best regards, Yosua Siregar Guest Experience Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great service, lots of facilities for enjoying the hotel, room is also spacious. Really enjoyed the stay in the hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great hotel and wonderfull staff
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
One of the best hotels for a family staycation!
1 people find it helpful
Accommodation's Reply
29 Dec 2025
Dear Our Valued Guest, Thank you for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re thrilled to hear that you enjoyed your family staycation with us. We look forward to welcoming you and your family back for another memorable stay. Best regards, Yosua Siregar Guest Experience Manager
Ranie A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was very enjoyable, unfortunately, we only had one night here. I will definitely come back because I didn't have enough time to explore the hotel. It's very spacious and kid-friendly...see you soon, Pullman Ciawi🌷
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Accommodation's Reply
27 Dec 2025
Dear Ranie A, Thank you for your kind review on your recent visit at Pullman Ciawi Vimala Hills. We’re glad you and your family enjoyed your stay, even if it was short. We look forward to welcoming you back soon so you can fully explore our hotel and enjoy all our kids-friendly facilities! Best regards, Yosua Siregar Guest Experience Manager
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Ieldamakeup
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The most comfortable thing here is that all the staff are friendly and kind, there is no discrimination.
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Accommodation's Reply
26 Dec 2025
Dear leldamakeup, Thank you for your kind words on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear that you found our staff friendly and welcoming. Your feedback means a lot, and we look forward to welcoming you back for another comfortable stay! Best regards, Yosua Siregar Guest Experience Manager
Lie L. M.
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10.0
/10
Reviewed 3 week(s) ago
Our umpteenth staycation at the Pullman Vimala Hotel, the service is always top-notch. Today we received a room upgrade to a villa and were guests of the day. A one-stop staycation near Jakarta, and the breakfast is always exceptional.
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2 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Lie L. M., Thank you for being a loyal guest and for sharing your wonderful experience on your recent visit at Pullman Ciawi Vimala Hills. We’re thrilled to hear you enjoyed the room upgrade, being our Guest of the Day, and our breakfast. It’s always a pleasure to provide you with excellent service, and we look forward to welcoming you back for another memorable staycation near Jakarta! Best regards, Yosua Siregar Guest Experience Manager
Indah M. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Will definitely come back! Many activities we can do here. They have a warm pool so kids can swim until 9 PM hahaha
+2
1 people find it helpful
Accommodation's Reply
04 Jan 2026
Dear Indah M. H., Thank you very much for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We are thrilled to hear that you had such an enjoyable stay and that you plan to come back! It’s great to know you and your family enjoyed the variety of activities and that the warm pool allowed the kids to swim comfortably in the evening. Your kind comments truly mean a lot to us, and we look forward to welcoming you back for another fun and memorable stay. Warm regards, Yosua Siregar Guest Experience Manager
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Indah W.
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10.0
/10
Reviewed 3 week(s) ago
Amalia and her son were very helpful to me in a friendly manner.
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Accommodation's Reply
26 Dec 2025
Dear Indah W, Thank you for your kind words on your recent visit at Pullman Ciawi Vimala Hills. We’re glad to hear that Amalia and Putra were helpful and friendly during your stay. We’ll be sure to pass along your compliments, and we look forward to welcoming you back soon! Best regards, Yosua Siregar Guest Experience Manager
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Great atmosphere, happy family, great service.
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1 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Our Valued Guest, Thank you for your kind feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted that you and your family enjoyed the atmosphere and our service and we look forward to welcoming you back for another great stay! Best regards, Yosua Siregar Guest Experience Manager
Rifky i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was very pleasant and I would like to come back soon, this hotel is much better than other 5 star hotels around Puncak Bogor
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Accommodation's Reply
26 Dec 2025
Dear Rifky i, Thank you for your amazing feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re thrilled to hear that you enjoyed your stay and found our hotel to stand out among others in Puncak Bogor. We can’t wait to welcome you back for another memorable visit! Best regards, Yosua Siregar Guest Experience Manager
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very nice hotel for family staycation. Breakfast is very good for the taste and variety of foods. Excellent hotel and staff.
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Accommodation's Reply
26 Dec 2025
Dear Our Valued Guest, Thank you for your wonderful review on your recent stay at Pullman Ciawi Vimala Hills. We’re delighted that you and your family enjoyed your stay, especially our breakfast selection and our team’s service. We look forward to welcoming you back for another enjoyable staycation! Best regards, Yosua Siregar Guest Experience Manager
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is great and has many amenities. I also got a free upgrade to a suite. Thank you to the Pullman Ciawi staff.
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Accommodation's Reply
27 Dec 2025
Dear Our Valued Guest, Thank you for your wonderful review on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear you enjoyed our hotel facilities and appreciated the suite upgrade. Our team also sends their thanks and looks forward to welcoming you back soon. Best regards, Yosua Siregar Guest Experience Manager
Maria N. P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I was very satisfied with my staycation here, everyone was friendly, and the response was fast, hopefully I'll come back soon.
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Accommodation's Reply
26 Dec 2025
Dear Maria N.P.S., Thank you for your kind words on your recent visit at Pullman Ciawi Vimala Hills. We’re thrilled that you enjoyed your staycation and appreciated our friendly team and quick service and we look forward to welcoming you back soon for another memorable stay! Best regards, Yosua Siregar Guest Experience Manager
Hariman Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Staff very friendly, the room and surroundings are very clean and modern. The vibes are so beautiful, calm, and nature. Highly recommended.
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Accommodation's Reply
26 Dec 2025
Dear Hariman Z, Thank you for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear that you enjoyed our friendly staff, clean and modern rooms, and the peaceful natural surroundings. Your recommendation means a lot, and we look forward to welcoming you back for another relaxing stay! Best regards, Yosua Siregar Guest Experience Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
staff hotel ramah, superb services !
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Accommodation's Reply
26 Dec 2025
Dear Our Valued Guest, Thank you for your wonderful review on your recent visit at Pullman Ciawi Vimala Hills. We are thrilled to hear that you enjoyed your stay, from our warm hospitality to the stunning views and breakfast selection. We look forward to welcoming you back for another relaxing getaway soon! Best regards, Yosua Siregar Guest Experience Manager
D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
We’re having a good moment here. Also my kid enjoying his time. Cleanliness and tidiness are remarkable. Keep up the good service, Thank you 🙏🏻
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Accommodation's Reply
26 Dec 2025
Dear Our Valued Guest, Thank you very much for your kind words on your recent visit at Pullman Ciawi Vimala Hills. We are truly happy to hear that you are having a wonderful time and that your child is enjoying the stay as well. It’s great to know that our cleanliness and tidiness stood out to you. Your encouragement means a lot to our team, and we will certainly keep up the good service. We hope you continue to enjoy your stay with us in the future. Best regards, Yosua Siregar Guest Experience Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very satisfied. This is my second stay, and the service is even better. I'll definitely be back with my family.
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Accommodation's Reply
01 Dec 2025
Dear Our Valued Guest, Thank you for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We are thrilled to hear that you were very satisfied with your stay and noticed improvements in our service since your last visit. It is always a pleasure to welcome returning guests, and we look forward to having you and your family stay with us again. Warm regards, Yosua Siregar Guest Experience Manager
A***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The scenery was beautiful, have lots of activities
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Accommodation's Reply
30 Nov 2025
Dear Our Valued Guest, Thank you for sharing your feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear that you enjoyed the beautiful scenery and the variety of activities available. We look forward to welcoming you back for another memorable stay! Warm regards, Yosua Siregar Guest Experience Manager
Number of reviews per page
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