Overall Ratings & Reviews Four Points by Sheraton Balikpapan

Check in time is very fast, amazing service from the staff, clean room except the dirty curtain, perfect bathroom. I ordered ramen from the restaurant and the taste was horrible. But breakfast was quite good with many variety food and snack for kids.

Staff is very friendly, it's close to the Sepinggan Airport and have free shuttle so it's a great choice if you have a flight the next day.

It was a great stay there

Very pleasant.. The sheets are fragrant, fresh, and clean, the facilities are good, the environment is quiet, the food is delicious, salads, omelettes have many variations, the soto banjar is also delicious, there are fresh fruit juices that can be requested, spacious parking, access in the city center, only the size of the bathroom is too small between the entrance and the toilet is too narrow but it's ok.. 👍

The room was very nice, clean, and comfortable. It was worth the price.

Four Points by Sheraton Balikpapan is a modern hotel just 5 minutes from the airport, ideal for business or transit stays. Guests love the clean, spacious rooms, friendly staff, and generous breakfast. Facilities include a pool, gym, spa, and free airport shuttle. Some mention minor issues like AC noise or soundproofing, but overall it’s a comfortable and convenient choice.

Very close to the airport, very comfortable atmosphere.

It was an amazingly impressive 4 days holiday in Balikpapan.

Friendly staff... Made my family feel at home at Sheraton 👍

Very satisfying from the room to the breakfast, and the service is also very friendly.

the service is good, the hotel is good, only the area is lacking

The hotel staff always fulfills requests for additional mineral water, even requests for duct tape to tie up the package boxes.

nice place to rest and rest, good dream, good place, and great time for your dream

Strategic location, especially for those who want to depart by plane because the hotel location is right in front of the airport, The room is nice and quiet, clean and the interior is luxurious and complete, there is a hairdryer and hair dryer provided in the room Highly recommended for those who want to stay in Balikpapan

Food should be more varied and improve the taste. Service is very good and friendly

Thank you very much for your stay. Facilities are ok, the room is comfortable.

Comfortable and clean hotel, quiet, the staff from the guest greeter, receptionist, cleaning service, food service and the pink-shirted lady who asked anything that was needed and could be helped, all were very kind and friendly, very attentive and ready to help if we needed it, the food was also very good, the menu had many variations and was delicious and nutritious, from traditional to international food, highly recommended for those of you who are looking for a comfortable, clean, luxurious and quiet hotel, complete facilities, try it here, it will definitely be satisfying... and you won't regret it...

Very good experience staying in this hotel for the first time. The ambience, cleanliness in the room and hotel surrounding was good. Hotel staff were also very helpful and friendly. For sure will stay again for the next trip. 🙏👍

Spacious room, complete facilities, only the price is quite expensive because check-in is on a long weekend.

Comfortable room and delicious breakfast, satisfying stay at Four Points.