Overall Ratings & Reviews Postojna Cave Hotel Jama

Very nice hotel. All of the staff was friendly, helpful, and spoke English. The breakfast was very good, and parking was easy. I used this as a home base to take several day trips.

The hotel has been fitted out very well but this hides some issues around standards of service and amenities. The choice of dinner was awful most places around the hotel close early but we were excited to try the hotel dinner. Unfortunately this was a buffet at 32 euros and the previous reviews have been less than favourable so we gave this a miss. There are some nice restaurants in the town nearby (not many). The first morning we looked forward to the hotel breakfast only to be bitterly disappointed. The breakfast was okay but they put us in an event room at the back despite there being a beautiful terrace, This was due to a convention happening which bumped us down to a back room so the convention could use the nice terrace. We did ask reception about the possibility of sitting on the terrace the next day and also about our air conditioning in the room as it was extremely hot but the staff member was extremely rude, disrespectful and dismissive of us! It was such a shame as all the other staff were lovely. Also a must is the secret rooms it was very well executed and very interesting. For some reason the hotel has not kettle/tea/coffee facilities in the room. Also to do any ironing you have to attend their ironing room…. Very strange setup for a hotel. Overall our experience was ruined by the attitude of one staff member with zero people skills and the hotel was style over substance.

A 4star hotel that had no restaurant for evening meals yet is located in an isolated area is unacceptable. For 32€ you could have a poor cold buffet with little choice. Staff very helpful and listed restaurants in the town. Very convenient location to the cave. Room cleanliness not high but thats common in big hotels.

Convenient, nice , good place to stay when visiting the cave.

Amazing hotel. 200m walk to the caves. 20min drive to the castle. Amazing service. Front desk staff was awesome. 10/10 would stay again!

3 minutes walk to the cave entrance. Room is clean. Many dining options during the day.

Perfect on every adpect

right next to the caves. walk right out the front door.

Perfect if you are visiting caves , very clean and wonderful breakfast.

A stunningly gorgeous hotel! Whoever did the design deserves an award. It was clearly designed to be utilitarian, as there was a spot for everything, not just random rooms thrown into a building and then letting guests figure out where to put their belongings. The balcony was spacious, the bathrooms were nearly perfect, although I would have liked a bit more water pressure in the shower, the bed was comfortable with pillows that were not too flat, not too firm. I would without question stay at Hotel Jama again if I am in the region!

Excellent

The staff and location of Hotel Jama were excellent. Very convenient to the cave and castle shuttle. We highly recommend to stay there even for a night especially the cave entrance is timed. The breakfast was pretty good too. If you’re a history buff, try the secret room in the hotel.

Proximity to caves

Great service minded staff

Wonderful service, smart clean rooms, good quality decor. We really enjoyed the secret rooms tour

This hotel shares its property with Postojna Cave which makes it very convenient for spending a day at the cave and its other attractions like the vivarium. The hotel is classy, has clean rooms, and has its own attraction: a tour through secret rooms in the hotel used by spies. This hotel is also only a 30-minute drive from the Skocjan caves.

My husband and I loved this hotel. It was amazing♥️

Staff were friendly and kind. If you like history I strongly recommend to do the secret room audio tour. I can almost promise you that you would be amazed by it.

Horrible food. Cannot change aircon temperature. Not worth it!

Very modern property, with excellent facilities. The staff are all very helpful.