Overall Ratings & Reviews Hilton Addis Ababa

Didn’t have a pleasant experience here. Everything is outdated. Food wasn’t good. Plus the shower handles and curtains holders are rusted and extremely old. Seen some mold in the shower as well. It doesn’t look like the place is very well kept.

The Hilton in Addis Ababa is one of the oldest hotels in Addis so some of the fixtures are dated but the staff were extremely kind (airport shuttle driver, clerk at check in, front of the restaurant staff (for breakfast)) - all just extremely nice. My check in process was smooth and the view was great. Finally, there was live music on the Sunday night which was really nice.

Beautiful property and area

I have been traveling to Ethiopia the last 15 years and every time I stayed at the Hilton The most secured , friendly staff and excellent staff I will strongly recommend them with no hesitation.

The best service people there were excellent, very attentive very polite. Food was great. The showers were superb. The beds were very comfortable all the way around excellent

It's a great hotel, underrated, very classy.

Nice old hotel... However for the price specially in Addis you expect the hot water should run without interruptions.

Hotwater went out a couple of times. Bedroom furniture is old and in disrepair. The staff is very friendly and helpfull.

Arrived to find the room that we had reserved wasn't ready or had been given to someone else it wasn't clear. We were told our new room would have a view of the pool - it did not we looked onto a building site. Then our door wouldn't open and it took 90 minutes to fix. We were given a bowl of fruit and a bottle of Ethiopian wine as an apology.

The grounds are beautiful but i didn't like the fact that the rooms are old and dated and the bathrooms were just nasty. I had to upgrade to the duplex and even that had problems

During our recent stay at the Hilton, we had an exceptional experience. The hotel's service, amenities, and overall atmosphere truly reflected the prestigious reputation that comes with its name. We were happy with every aspect of our stay.

Always an excellent stay at this hotel. Staff are always so helpful and efficient, rooms are clean and nice and always vegan options on all menus.

The staff was incredible! They were super nice, attentive, and knowledgeable. The bedding, towels, and hotel location were also excellent. There are many amenities, but they were a bit dated and could be cleaner. Would highly recommend avoiding the food at the hotel.

I reported getting ill after eating at the restaurant and the Front Desk almost made fun of it. I felt very offended by their poor attitude.

Food options are severely limited and executed poorly. From room service to the pool restaurant, or the buffet, the food quality is low and the hygiene very questionable.

Hygiene levels at the restaurants are poor. I got severally ill after eating at their buffet restaurant. I reported it to management but they totally ignored me.

The hotel is not kept well and it is rather dirty. The hygiene levels at the two restaurants is simply not good. Food choices are extremely limited and poorly executed.

After staying at this hotel for eight weeks uninterruptedly, on check out day, the front office summons me to vacate the room at 12 noon. They did not even have the minimum courtesy to let me and my daughter check out at 2pm. I am flabbergasted my their lack of hospitality and rudeness. I do not recommend. Beware.

The rooms need renovation. Bring them to today’s standard. Poor choices for dinning

The staff is truly amazing- very helpful and courteous.I enjoyed the variety of breakfast served at the buffet.Loved the pastry at the cafe within the vicinity of the hotel- the TIramisu was my favorite.The traditional huts/ cottages by the swimming pool is a nice place to sit and enjoy some draft beer.The garden past the pool is my little heaven.