Overall Ratings & Reviews Hawthorn Suites By Wyndham Abuja

Nice place.

Don’t have your staff give a detailed tour of the room. It isn’t that special

Very clean

The refrigerator didn’t work at all. The WiFi worked some of the time. The tv in the bedroom which worked by wifi rarely connected to the wifi. You couldn’t operate cell phones, my iPad or stream movies all the way through. The kitchen routinely ignored low spice preferences and left out ketchup often. The POS hand held device malfunctioned causing me to be billed five times for the same meal which I had to address with management on three separate occasions. The room service staff was very polite.

While the lobby area looks good, the rooms are tired and dirty. Fridges not working, our microwave did not have a glass plate to put a dish on.

We had a good time. The hotel is very clean with excellent services. The staff were very courteous and nice. The food was also good.

Properties proximity to places I wanted to visit. Room is supposed to be ready but towels were missing and other toiletries were not available.

I go to the Hawthorn Suites in the US for comfort and value, and I learned I can get the same in Abuja. Bala at reception was helpful even before I left the US, sending the very friendly and accommodating driver Friday to meet me at the airport (nice to have someone waiting when you walk out the airport doors at nearly midnight!). My travel plans changed mid-visit and I had to check out a couple of days earlier than anticipated, and that was handled smoothly by the front desk. Michael got me set up in my room with a warm smile, and seemed genuinely sad to see me leave after just a couple of nights. I didn't have enough time to take a dip in the pool but that was a big step up from any Hawthorn Suites pool I've seen in the US. No bar in the hotel, but there's another hotel right across the street with an indoor and outdoor bar, so if you want a sundowner you don't need to walk far. Breakfast options include light continental fare as well as hot local options for those who, like me, are happy to start the day with some egusi soup. I'll definitely be back on my next trip to Abuja.

The staff was great, however, they said tvey gad things on the website that isnt true. Like 2 bars they closed the vars because muslims own it, and statws they have a airport shuttle which wasnt true. Its fine it they closed them due to beliefs but they should just state. Then when they hear us speak igbo the management treated us different questioning everything we aaked. Even nade us feel unwelcomed when asked for the ite s to play table tennis. Wanted our room umber loined up our information. I will not recommend this hotel. I love this hotel chain here in rhe states but becer will stay there again.

Stay was okay but reception lady did not know how to check me in. Room was nice & clean but shower did not have hit water. Staff need to be more friendly, & facility needs better maintenance

I liked that they had security around the clock. Staff was very nice and respectful and friendly. Didn’t like the furniture in the room needs to be updated.

Property needs to be renovated not worth the price also room was crawling with cockroachs.

Fun Abuja get away

Once more our stay was great! Spacious room with all the amenities and good breakfast spread

Please book this hotel whenever traveling in Abuja! Everything is world class, especially staff and management! I stayed here for 7 days, and it was truly a home away from home experience! Friendly staff, safe and secure environment, excellent food and beautiful location! You will NOT be disappointed!

The staff was very courteous and accommodating. The morning breakfast was always very good! The only thing I didn't like was the checkout process. They could not process my VISA credit card because their machine was down. It was a good thing my Fiancee was there to do a POS transfer for the balance. Also, the Television in my room did not have a clear picture quality. I expected better for this hotel.

Once again, it was an amazing stay. The room was almost palatial and my wife who was staying for the first time was impressed. The manager added a little extra touch by sending us a free fruit salad!

Very friendly services with cooool breakfast included.

Helpful employees and staff, good taxi drivers attached. The breakfast etc.

This hotel is terribly run down and needs to be fully renovated. It’s a motel/one star hotel at best and is no where near worth the price. An overall sub-par experience; I would never recommend this place for anyone.