We had a lovely time there! However there are no heaters in the rooms so you will be a bit cold. Also there is a window at the top of the door that lets the light in from the hall 24/7. Extremely warm and helpful staff.

On check in we were given a standard room the bathroom looked so old and it was right by the lift went back to reception and after insisting we get the deluxe room we booked I can tell you it was not much better. The shower was cold, the blankets they use are thick but so scratchy. There is also so much noise from other inconsiderate guests . The location and breakfast were the only good things for us.

Extremely loud. The walls of the rooms are so thin you could hear everything. I felt like I was staying in a hostel for hotel prices. The rooms look much nicer and cleaner in the pictures. It is a convenient location though.

Value for money

Hotel is at a very good location. Close to city square and witches market. Room is big but cola. Service desk sent us a heater and hair drier. Breakfast is good and refilled quickly. Restaurant and in-house tour agents are helpful. Overall it’s convenient and nice hotel for a hot shower and rest before your trip to the salt flat

Hotel gave me early check in when I arrived 7am. They made taxi reservation for my ealy flight. Hotel locates on safe area and close to San Francisco church. You can walk to museums or Mi Teleferico stations. The cafe is good for lunch. Chicken soup at the restaurant was very salty.

The staff were amazing. The locations is perfect if you are going to the bus station. Would love to visit again.

Breakfast was very basic. When I booked it it shows that return airport and hotel was free but they charged me 18 USD for one way

Central location

The property is old and needs maintenance. The rooms are very cold. The positive is that it is close to the tourist attraction is located about 20 minutes from the airport without traffic

El hotel es bonito y tiene muy buena ubicación, pero es muy ruidoso, las paredes son delgadas y se escucha todo, cada vez que alguien cerraba alguna puerta o los pasos afuera, además estaban en remodelación y todo el día habían sonidos de construcción. El desayuno y la atención están bien. Por el uso de la aplicación tengo acceso a ciertos beneficios, cuando lo informé en recepción parecían no saber nada al respecto y no aplicaron ninguno, incluso el late check out que solicitamos por solo 30 minutos, tenían disponibilidad, pero debíamos pagarlo, si no respetan estos beneficios no deberían estar en la lista de VIP access.

The room was very cold during the night and there was no heating system available

Great location

Conveniently located next to the Witches Market and a wonderful tourist agency Buho's.

Central location, walking distance to museums, markets, restaurants, tour operators and teleferico stations. Rooms are basic, but clean. Would stay here again in future.

great staff, great location

The staff is polite

Location excellent. Good breakfast. Friendly staff. Will return.

Right around the corner of "mercado de las brujas" and tourist area. Staff very nice and helpful. Food at restaurant is very good

the staff