Overall Ratings & Reviews Marriott Santa Cruz de la Sierra Hotel

Everything was amazing! Great staff and amazing service!

Quiet place. Very safe and clean.

Hot water didn’t come on during the first morning and calling the front desk went unanswered. I had to go down to the front desk. Issue was resolved but it was still inconvenient. Fortunately there were no more unwanted surprises.

The stuff is excellent in every area of the hotel, from the cleaning, to the restaurants, to the reception. Very helpful and very kind.

Nice hotel

Our stay was comfortable and the service was great!

My only complain was that we were in a corner room lvl 15 and it was very windy we barely slept because of the noise from the windows other than that good costumer service, safe and clean

I went with my family, with my kids 10 and 11 years old. The staff was very helpful and polite. Recommended for families with children

Nice staff

Clean comfortable room and beds. Nice fitness center. Small pool and hot tub could be hotter. Munimal vegan options at restaurant but lots of other places nearby.

Really good property, staff and rooms. However, food is very OK… nothing special

Excellent service, clean and obliging staff

All employees around the facility (including restaurant, housekeeping and massage department) were friendly and approachable. Unlike the front desk ladies, they were not friendly. For a tourist person ( two) that stayed almost 9 nights at this hotel, they should offered at least a bottle of wine, a fruit plater or discount coupons for massages. I had been to a handful of hotels in the past (visited 10 different countries in 2023) and the hotel’s front desk ALWAYS offer some kind of upgrades or at least a bottle of wine as appreciation of my business. The front desk employees acted like they were doing a big favor hosting me and my 2 sons.

Excellent atmosphere, professionalism and cordiality. I’m very happy

Everything was perfect. The staff is outstanding and extremely helpful. We spend 6 nights and had all our dinners at the hotel, also very good. We can highly recommend this hotel and it’s employees.

La habitacion de al lado se escuchaba todo la division era una puerta, hay que mejorar la limpieza del piso. Las instalaciones, personal y desayuno excelente.

Staff are helpful and professional

I loved everything about this hotel. So accommodating, extremely clean and so friendly. I was able to get laundry service on a Sunday despite the service not usually being open on sundays and got my laundry within a couple hours, faster than the normal timing. The restaurant food was also amazing. Not a single complaint. I highly recommend this hotel to anyone!

I have stayed at the Marriott in Santa Cruz twice now on my way to Cochabamba. After a long flight from the U.S. its so nice to arrive at the Marriott which is clean, comfortable beds, a great shower and excellent breakfast.

Very easy check in