Overall Ratings & Reviews The Alexander, A Luxury Collection Hotel, Yerevan

Alexander is a beautiful hotel in the center of Yerevan. A true 5 star hotel with comfy rooms, great amenities and excellent service. We had a great time and were very comfortable during our stay. The staff is very accommodating. Location is it excellent. We will be back again.

Great location and fantastic food ! Service was also impeccable ! Will definitely return !

The finest hotel in all of Armenia. The service is always 5 star. As odd as it may be to say, one of my favorite hotels in the world despite not being a tourist destination of any sort. The finest cheesecake on the planet. Truly, beyond words. Restaurant on top is like 2-star Michelin quality. Fine food, white table cloths and above all, PIANO PLAYER for breakfast. Breathtaking experiences there every time.

Hotel Service Staff are not very hospitable. Not the kind of service standards you would expect from a brand that associates themselves with Luxury / 5 Stars. Never once were we greeted at the reception. We were also under pressure to be out of the hotel before check out time of 12 noon. Housekeeping was already knocking on our door at 11am to ask if we were ready to leave. Overall quite an unpleasant experience as we came to this hotel with very high expectations.

Great hotel in the city center. Friendly staff and very delicious breakfast service.

One of the BEST I STAYED.

Service was exceptional, above and beyond. Room service, concierge and restaurant staff provided personal and custom care. They beat Ritz Carlton and Four Seasons with their amazing service.

Alexander Hotel is the best stay in Yerevan. Helpful staff, clean, professional, and top luxury. The Alexander hotel is better than any top hotel of NYC.

Beautiful hotel with helpful staff

The most friendly Staff! Processional, helpful and supportive! Love the stay there.

Один из лучших на данный момент отелей, абсолютно московский/дубайский уровень комфорта и обслуживания. Великолепный персонал. Прекрасный спа на 11 этаже. Прекрасные завтраки и ужины на 12 этаже. Идеальная локация.

Very luxuries and clean

staff was excellent, all spoke English, room was nice, clean and comfortable. The breakfast which is the only meal we had in the hotel was extremely expensive in comparison to the area.

Very good clean and quiet hotel in the middle of everything

I am beyond satisfied with everything, the room, staff, restaurant. The only complaint I have is with the spa, specifically manicure service I had. Girl had attitude she cut the cuticles the way they started bleeding, no apologies offered, and charges were not reasonable. I was actually so confused and shocked that didn’t stay for pedicure and did not clarify why I was overcharged … they were very surprised seeing that I gave minimum tip( which I even regret tipping at all) when I got back to room and checked price list I did not find the price they charged me (47.000 drams). That was a big disappointment. But the hotel and the staff were the absolute best. So definitely recommend the hotel, just don’t go to spa!

Beautiful hotel, great location, impeccable service. Made it a real pleasure to do business in the city.

Gorgeous luxury property with the most impeccable service.

Very good hotel in great location. Clean room with comfy bed. The room service option is too limited I wish they could add more food on that. All hotel staff use masks but they dont push people to use mask even tho its a rule to wear. The biggest concern is at the main breakfast area which is self service breakfast and people go to the buffet and take food without masks. I tried to go there as early as possible before people waking up and spread the virus around. They provide as many as we want small complimentary waters which is very nice. I just wish they could change that to bigger bottles to save the planet from using so many plastic bottles. Only myself end up using 4-5 plastic bottles per day. Still the best hote in Yerevan.

Excellent property with great service and a very good staff it was a real pleasure staying there and I will come back to the property

Great location near shops & restaurants & parks. Super clean, sleek and modern. Helpful staff.