Overall Ratings & Reviews Sunscape Curacao Resort, Spa & Casino - All Inclusive

Property is a bit run down and needs more maintenance. Lots of ants in the room. We were Sun Club members but that didn’t really give much perks, if anything it’s more of a hassle and not a perk. Because you’re placed in the 8th building to the extreme end of the property while all of the main attractions, restaurants, etc are in the main building so it’s quite a walk and a bit lonely and scary at nights. If you want a drink after 6pm or if you’re hungry, WALK from end to end of the property and then up flights of stairs because there’s no elevator. Limited options of restaurants and they only have a few open per night so the lines were super long, always 12-15 rooms infront of you so it takes atleast an hour to get seated. Room service and front desk NEVER answers the phone so imagine walking from one end of the property to the other end just to order some food. And the AC in our room was not working properly, it’s worse than a fan. 2nd day very early in the morning we asked for a fan for the 2nd night and they said it will be sent to the room. We asked about 4 different times that day for the fan and they never sent it. Ended up spending the entire vacation without the fan ever being sent and no one even bothered to inform us why. On top of that, “sunclub special extension” doesn’t even answer the phone!!! The pool closes at 6pm which is ridiculous especially since the sun sets after 7pm so I really don’t know what special “perks” you get being a sunclub member.

Resort desperate need of remodeling. Felt like a rundown hotel, motel, holiday inn. But the WORST thing was when we arrived we checked in they gave us the royal treatment. Sent us to our rooms. We got to our room it was 95°, floors were wet with sweat. No AC and no power to room. I should’ve known something was up when guest were walking past me towards guest services looking very unhappy. Anyway. The building had lost power due to unforeseen circumstances outside of their control. My issue it had been out since 5 am that morning and we arrived at 4pm in the afternoon! They NEVER said a word at check in. Several angry guest were up at guest services, and we were requesting to be put in another building. There were no available rooms. Finally the manager showed up and assessed the situation. There was no ETA for when service would be restored. Eventually were we’re allowed to cancel for a full refund. I haven’t seen the refund yet, but will continue to track it down. We were left to find another place on our own at the last minute. Thank God we were able to find something. It was a much nicer place and better location! All in all everything worked out.

Resort was beautiful and they had events every night which was great BUT the food was meh, drinks were weak, lost electricity for an entire day and found a cockroach in our room. They did nothing to accommodate us for the loss of power and the icky bug we found in our bathroom. Overall not terrible.

The amenities of the property are very good. And the area it is located is excellent. The private beach is extraordinary. The food is not so great because it is all inclusive and the bathroom could use a update

Not good

Excellent check in at 11pm, all aspects of the facilities, dining and staff service was in good order. Thanks much!

On certain days they had a few restaurants closed which caused a wait line to be seated at the remaining restaurants

My shower water was never hot, the room constantly smelled like sewage, mildew, and poop. However, everything else was fine. The best part about the resort is the people that work there, the alcohol, the beaches, and the ice cream. I cannot say that I would come back to this resort again.

The staff & service was exellent

First room (junior suite) had a small kitchenette but no pots, pans, dishes, silverware or glassware so that was a waste. Then the music from the pool area and the neighboring hotel was so loud so late into the night, I asked for a room change. For that, I had to wait another day and accept a "voluntary downgrade", which meant they wouldn't credit me the difference in cost. That room was quiet, but in poor condition (missing a closet door and a shower door, the toilet leaked, all but 1 drawer smelled weird). The food options were not great and too repetitive. I ate a lot of ice cream because I was hungry... Best thing was the beach, but you had to get there early for a lounge chair that wasn't past it's prime. I won't go back there.

Hotel needs renovations…have a old finish…rooms smell musky and some of the attendants are unfriendly

I would say everything was just as expected for an 4 star hotel .. only thing that was surprising to me was the room furniture they were very worn out and shout out Macy the Jamaican girl up front wonderful job and housekeeping did great

The property is outdated. My room was large and was tidy, the bathroom was horrific. Difficulty getting into the 3 inside restaurants. Buffet was ok at best. The pros were the location and the staff!!!

The buffet options was good enough and the food was tasty..The bar service however left alot to be desired. Felt like we had to beg to be served and the glasses used at the bar to serve customers were in a deplorable condition and should be replaced.

This was the first hotel that I visited that had a wide variety of activities from aqua aerobics to bingo to dancing in the night. Absolutely enjoyed the activities, the relaxing atmosphere, the delicious food and friendly and polite staff.

A nice moderately priced beach resort. It’s not 5-stars. The beach is nice, snorkeling on site is solid, location to Mambo beach was great. The food was average at best. The vibe of the patrons was chill. The alcoholic drink options were less than average. The price for an all-inclusive was excellent.

They need to announce restaurant closures and disappointed that they close 2 days per week. The buffet outdoors creates havoc with seating very problematic. The staff are what keep us coming back. Norma and Mimi just to mention 2.if the resort wants more inpuut feel free to contact me. We've been there over 4 ownerships in 25 years

Pictures of the property made it seem better than it was in reality. Staff seemed unhappy and put out by being at work or having to wait on you. Need to smile a little more.

The food was good but the staff was not friendly at all. (With the exception of a few, most didn’t even smile.)

Great experience , entertaining for all