Overall Ratings & Reviews Negril Palms

I have traveled all over the world in my life and this was the worst hotel I have ever stayed at. everything about it was a disgrace and I would not recommend that anyone stay at this hotel.

This was my second visit and I was totally disappointed. Staff not available and food options super limited. No cable the whole 8 days. The highlight was Bryan the lifeguard who was very pleasant and accommodating. I attempted for the second time to support a small local owned business, but when your staff is cold and despondent it makes a customer feel unappreciated. I hope they pull it together and fix things quickly. I was there with 3 new guest and they were not happy that I recommended this establishment at all.

Great

Excellent staff. Clean facilities. Prompt and daily maid service. Safe surroundings

Beautiful location very convenient location wise.. staff eehh some better than ithers but def recommend and definitely would stay there again!

Close by to all my needs. Transportation readily available right outside the property.

Was very peaceful and relaxing.

Beautiful beaches right there and accessible. Food options in this hotel was ok we ate other places because it was not a restaurant like they display.

I loved everything about it.

The location is wonderful and the staff is really nice.

Rooms need iron and ironing board but good regardless

I loved staying here .. definitely going back soon

Loved reynolds and the kevante the best! Kevin the cook and all of the bartenders were wonderful!

Could not tell our room so had to pay cash at bar as we waited for our room. Walk from lobby to sea side bar was the only magical thing about this property. You walked through a well maintained garden canopy of ferns, flowers and fronds. Hat to ask for toilet paper three times, only bar soap provided, much of the lighting was bare bulb wall sconces. Upon stepping in to the room was well detailed at first glance. Walls where thin, could understand conversations in adjacent room. It looks like they are trying to update stuff but we did not see the results of that work. Process good for one night… if you are looking for a bed and beach / pool time this is fine, but beyond that… be aware.

Property needed upgrading,poor internet service,room wasn’t clean,towels where grey and dingy, no cover sheets on bed,and old worn pillows,only had a couple of channels on TV ,and a small fridge that wasn’t working.access directly to the beach was a plus,and it had a nice small pool

Nice vegetation, clean rooms

Overall perfect

Nothing unique about the property. They were doing renovation so it was a little bit noisy.

Average hotel room with a slip hazard after the rain when entering the premises. Bed, fridge and air condition was fine.

Old