Overall Ratings & Reviews RedDoorz @ Hotel Sartika Yogyakarta

The shower water doesn't come out, and the room isn't clean.

Actually the hotel staff is friendly, the location is strategic, but the cleanliness of the room really needs attention, dirty sheets, very dirty blankets, very thin pillows, small tap water, and toilet cleanliness. Please really pay attention and fix everything, paint the moldy walls, clean the AC, replace all the sheets, blankets, pillowcases and bed frames (there are some beds that are no longer suitable).

according to budget, nice, comfortable, clean, only at that time the wifi was broken, but it was still worth it, the facilities were complete

I won't stay here again, the room has lots of spider webs, dirty blankets, dirty bathroom, I didn't get any amenities, even though I often stay at RedDoorz, but this is the worst.

The room was dirty and smelly. The bathroom was never cleaned. The room smelled of cigarettes and was damp. It was really bad.

price 500,000 up on weekends but dirty & smelly rooms, dirty bathrooms. similar to a warehouse with a mattress. check in at 22.00 check out at 23.00 thank you. better to sleep in the car

Sorry to say, but it looks different from the picture appeared. The pillows and bed cover are dirty. The TV won't work. The ambiance is terrifying. The only good thing is it near Malioboro. Other than that, it's not gonna work out. I know it's cheap but it's not proper.

In my experience, Red Doorz Hotel Sartika still needs to improve a lot to improve the comfort of the hotel. Here are some things that I observed that need improvement; 1. Cleanliness; rooms and toilets Dirty sheets, don't use them anymore, don't put stained sheets, the mat must be changed every time a guest changes so it doesn't get wet and smelly. The bathroom must be scrubbed before guests come. Sorry, it's disgusting to sit on the toilet. Use Vixal to scrub it. Wipe the toilet glass. The toilet is the worst. Give it a room freshener, sweep and mop it. 2. AC performance, the AC must be fixed or washed so it's cold. This can't be felt. 3. Toiletry equipment; small toothpaste the size of eyelash glue, toothbrush, towel, soap. These are not there. Luckily I brought my own. 4. The toilet roof is leaking. On the second day of my stay I just realized that there was a hole in the bathroom. I was afraid that someone would peek at me while taking a shower because there happened to be a construction worker fixing something there. 5. Service When I checked in, there was no staff to help carry my suitcase and show me where my room was. Well, this can be fixed. The frontliner who was on duty on June 13, 2025 afternoon was rude. The ladies with their hair in buns and their faces are sorry. Maybe their attitudes can be improved. I see this hotel has potential because it has many visitors. Please don't disappoint us who have trusted us to book a hotel here. Hopefully it can be better in the future. Thanks.

It's stuffy, the AC isn't cold, the blanket has lots of stains on it.

The hotel area is dirty, the rooms are filthy, the spray was not changed, the smell of cigarettes everywhere even though we chose non-smoking, we booked 2 nights for 3 rooms, were forced to change hotels, only 30 minutes and we couldn't stand it.

Everything else is okay, just the room smells like it's dusty.

The receptionist and staff are not friendly, the room is dirty, the sheets look like they haven't been changed, the shower doesn't work. Bring a large group and everything is uncomfortable. It's a shame, even though the hotel is crowded, if the staff is like that, I won't go there again😢😢

Close to Malioboro and culinary nearby.

Unfriendly staff even though the staff on duty are still young, is it necessary to have a service SOP? Toiletries are not provided, the room is still dirty with lots of stains on the mattress, there are cockroaches in the room like the room is not taken care of.

the room smells, the bed is dirty

the room I occupied had a problem with the AC but the hotel staff gave me a solution to move rooms very good service

Dirty room, staff not friendly at all.

The receptionist service is not very friendly, the cleanliness is lacking, please improve it again. Because I as a hotel guest am very uncomfortable

The mattress and blanket smell really bad. Dirty. Dirty. Never cleaned. Rats everywhere. The hallway smells really bad. The toilet is broken. The mattress and pillow covers have lots of spots and mold. Ordered 2 rooms but they were the same. Finally decided to move. Please pay attention to the cleanliness, I swear it's not worth it.

The room was dirty, full of fleas, lots of hair and feathers.