7.6
Pleasant
From 2,018 reviews
Cleanliness

7.4

Room Comfort

8.0

Service and Facilites

8.0

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Traveler Reviews Falls Lodge and Suites

Number of reviews per page
20
40
Top reviews
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice room & friendly staff. Note however, that debit cards aren’t accepted for the $200 security deposit.
pro.abhi
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel is renovated pretty good and comfortable for a few nights. Parking is actually extra, will be good if included in price of room or a better price as they are asking $20 / night which is quite expensive as some areas around hotel is cheaper. Secondly, Breakfast isnt worth even mentioning as a selling feature. The cheapest breakfast I have seen. with a breakfast not having any choices more than cereals or bread. also Breakfast room is even smaller than Bathroom of some rooms. Although Location is good its still an ok experience because of extra fee for parking and non existance breakfast. Not different than any other hotel in Canada having not so trained, Sometime rude or dumb receptionists ( well they arent trained to help guests theyare trained to make money for hotel) This hotel wasnt unique
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location
Ryan
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good.
Rob
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My first time staying at this property and I would definately return in the near future .... Only thing I wish they had was coffee maker with coffee in the rooms because continental breakfast is only offer 7am-9am ....Overall a good and comfortable stay
Kim
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed 4 nights..never had room cleaned at all during that time..even though we requested room service.went and got my own towels...towels were the size of hand towels ..not bath towels at all..and we had a jucuzzi room..put my own full garbage in the hall. Continental breakfast was a room full of non canadians with heaping plates of food and keft their garbage everywhere.
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Duane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome location and value. Can't wait to return
Sheri Lynn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to everything
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is in a great location to walk everywhere.
BENNIE
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There’s was no cleaning involved room has smell kg or sour smell noise from evening to all night banging and knocking on walls loud noises outside door would not stay again thwre was no good when arrived for breakfast long line up in small pantry room
Greg
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location....service to the rooms could be better....asked for a tidy up a couple times and nothing...had to ask for towels ...they were dropped off but the old used ones were not picked up. Ok for what you pay
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good sevice
David
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service
Deneise
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was great for us. Lovely place to stay.
Jacqueline
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was looking forward to a hot soak in the tub, only to find there was no stopper. Had a shower, and when I went to dry my hair the dryer would not work. I find it ironic that they ask for a $200 deposit in case of damage. Try fixing your rooms up to satisfactory conditions first. I will not stay in this particular Hotel again. But that is just my opinion, maybe there are others who have had a more pleasant stay. Good for them.
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Tanu
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
ashique
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great time. Thanks. Price was great as well
David
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value. Clean. Excellent staff.
elisabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was simple and for the most part clean. Our room did smelled real bad when we got in it. Customer service was good. Decent location.
Marinela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfy bed
Number of reviews per page
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