Traveloka (2)
7.1
Pleasant
From 2 reviews
Provided by travelers on
Cleanliness
6.0
Room Comfort
6.0
Meal
6.0
Location
6.0
Service and Facilites
4.0
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Serai Cottage Transit Hotel
Number of reviews per page
20
40
Customer reviews
Nur Anisza Hanoum
Business
5.7
/10
Reviewed 334 week(s) ago
Booked 10 days before arrival with full payment. End up with no available rooms! A very bad service. We come from far, hoping to rest upon arrival. How is the place is managed? You prioritise walk-in customer rather than fully paid, online customer?
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
TikTok
Youtube
Telegram
Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779. An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC
Copyright © 2025 Traveloka. All rights reserved