Overall Ratings & Reviews Sea Cliff Resort & Spa

Really run down and very bad service at check in and generally.

Buffet, beach, pool, live music everynight, dancing, landscaping

The food and drink quality for this premium priced resort was pretty bad. The dining area is pretty poorly maintained and the variety and quality of the food is poor. Also when we got back from the resort, I found a cockroach in my bag…

Well maintained , large expensive property, quiet , excellent staff , good food

It is OK if you want to just relax and it is close to the ferry terminal, compared to other hotels. But I would say, there is no beach for you to enjoy at all. I won't come back here next time I travel to Zanzibar.

Staff service is not good , needs to be trained and improved

Beautiful resort / friendly staff / few admin issues with check in and check out - but promptly rectify

The property was on a cliff by the ocean, very scenic! The management and staff were rude, disrespectful, and thoughtless. Traveled on my husband’s birthday and check in took over an hour as they couldn’t locate the expedia booking. Did nothing special for the husband’s birthday, even on request. Meanwhile the airport hotel we stayed at night before noticed that the husband was traveling on bday and surprised us with a song for him next morning. Beds were uncomfortable and creeky and real bad pillows. Stray cats all over the property.

The grounds of the hotel is very well kept. The staff are all very nice and friendly always willing to help. My husband and I had a very pleasant stay

Pros: nice grounds on the property, lush and green, nice room with ocean view and soaking tub, delicious menu for breakfast, lunch and dinner, spa services have affordable prices and Lucy gave a fantastic deep tissue massage and the plunge pool was in a nice quiet area. Cons: not a swimmable beach, pool hours 7am-7pm and inconsistent service during meal time. Consistently waiting over 15 minutes for silverware and drink orders and not clearing plates. This was frustrating, especially when it was not during busy hours.

The spa services was excellent the food was Good, Room was ok amd so generally all the services were up to the expectations execpt for the fact that they don't have mobile money payment method which is very convenient especially on holidays and weekends..what if the one looses his or her Atm card but has money on their mobile app. They need to have a mobile money payment method for convenience. 7 out of 10.👍

Beautiful resort with extremely friendly and attentive staff. The rooms are very clean and nicely decorated. Food is delicious. Lovely property thats immaculately maintained. Beautiful sunsets.

I like the quietness and cleanliness of the resort with beautiful sunset and sea view

Sea Cliff is a beautifully located Resort with lots of charm and a very delightful place with some positives and negatives but ultimately a memorable and comfortable holiday experience.

The golfing ecperience dinning and facikity conditions were excellent

Our stay was fantastic. Highly recommended

Great hotel, super friendly staff, stunning setting, great pool, gym and spa. Only disappointment was the size of the room (superior) and the shower installation (rather old).

Such a nice and kind staff at all departments...big big biiiig thank you for making my vacation to be one of the best thus far

Sea Cliffs at first glance is impressive. The amenities are great and Allan the manager is very helpful. After a shrunken shirt despite clear written instructions, was replaced with 2 more. Any spoons at the restaurant are hard to find. The service team generally could care less and was apathetic. Charles was the one exception in the restaurant. The rooms were not cleaned on several occasions and we found they were not actively replacing bet sheets. A second room due to itching in the first found a hair in the linen and the sheets were literally short sheeted. At checkout the bill was wrong and had charges to another person with a female russian name. It took over an hour and several translators to explain this issue and a laundry bill for 29USD was missing at checkout. The wifi is generally not usable for any work related tasks and of the 25MPS to the hotel, any one device often is at 2MPS or 1. The golf course is a bonus, as is the jetti pier, and two infinity pools making this a unique property. Golf service was terrible as the golf assistant did not write down the booking for 9AM and gave it to anther client, but the lessons were great. One instructor present at 9AM and confusion. This was on top of the fact a golf cart could not be made available to get there from the lobby. The bikes are all unusable but one. Sea cliffs has alot ot offer. Service is not one of them. Terrible service. The worst I have seen while living in hotels for 3 years. Awful

Very nice, kind and hospitable staff at each section of the resort...great service