Overall Ratings & Reviews The Art Hotel & Resort

- Very poor Hygiene level. (Trash in corridors and parking left for 2 days without Collecting) - Very poor communication, they changed the food to be buffet not in room dining without Informing us and later on asked us to pay for breakfast (although I booked BB) - very poor beach area, they had play area in the middle of sea full of sewage and sharp edges that hurt myself and the kids (I don’t know why they aren’t shutting it down) - very late room service (understaffed although the hotel was almost empty ) - very poor room service quality - very poor gym outdoor doesn’t even have a treadmill. - the girl at the reception doesn’t even understand what documents she need for the reservation and very rude - very poor in room breakfast (I wish I didn’t book with breakfast) I visited this hotel when it was under rotana management and it was completely different but its level now is completely awful

Service is poor. restuarant

Very good located on beach from, near marina. Beautiful view.

nice hotel located close to Muharraq city. Good sea view next to marina. Calm and safe area.

Nice hotel

My experience there was unpleasant, on check-in they were friendly and answering all questions regarding using the amenities after covid-19 and explain all the regulations, we went to swim they had only one door open to access the swimming pool which was crowded most of the time. Next day we went to have breakfast and they did not allow us to enter the restaurant and we need to have it on the room which negates what they told us at the reception especially I asked thoroughly regarding that. There was a staff named Tariq who was trying to help us and was understanding all the time but reception staff were really unprofessional we asked them to tell us where we can do covid-19 test before traveling back, they advices us to went to Kims hospital and to show them hotel's key to get a discount, we went there and no one had an idea regarding the discount.

I like the hotel and facilities. It is a bit far from town and is expensive

We stayed here for a week for a family vacation. Overall the hotel was good, however a few comments; the kids club was not particularly well managed and we caught the staff showing a PG 13 action film to our 5 year old; the coffee shop in the lobby was below standards, there were many different roasts and coffee options advertised however the staff had no idea about them and said there was only one roast or Nescafé available. Other than that an enjoyable stay.

Excellent hotel and room. Very clean and nice sea view

Very slow check-in. Otherwise, PERFECT.

The hotel is one of the best in Bahrain. Staff are friendly and food options are great. The pools and beaches are perfect also.

The facilities are awesom the kids club there was (offensive smell and poop ) in the ball pit ! My booking was wrong and the decay was not helpful at all

Very disappointed. Booked and paid upfront for a club room with lounge access ( club rooms are on floor 10 and above ) . Upon check in Ive been placed in a room on 2nd floor. The shower was leaking, the water tap literally fell off, the phone wasn’t working and despite several complains no action taken. Second day I had to literally raise my voice to the front desk staff and manager stating that I had paid for a club room and demanding my so said right. I have not been offered a compensation, nor an upgrade ( as the hotel was full for the weekend ) and all I’ve been offered was a lunch voucher. Bare in mind the difference between a normal and clubroom is approx 40BD p.n. that I had paid upfront ! I finally received my club room for the second night after following up with the front desk twice. Sadly ,very poor customer service. I’d expect min a refund of the difference I had already paid but was given poor excuses and NO SOLUTION. Never coming back and definitely making sure that none of my contacts are booking this property while in Bahrain

The rooms are clean, spacious, and comfortable with a great beach view. The pools and the water playground are awesome!!! It would be great if the room had a nespresso mechine

The valet service was free All the room has a sea view ——- The valet driver was driving my car fast in a reckless way in small area

Best spa I've ever been to in my life. The grounds are beautiful, and the staff is very helpful.

Couldn’t check in until 4pm but they did offer coffee and late checkout. They didn’t have crib. Beach was nice. Overall okay. I really could have used a crib.

Very good location and impressive entrance with friendly staff. For a 5-Star hotel there were too many shortcuts: Cheap stick on lights in the room; a turn-down service on the first night and then nothing. The bar ran out of red wine but the other bar had plenty they just could't be bothered to fetch more and room service initially claimed not to have items on the menu but provided them when pressed. Very aggressive marketing of room upgrades on arrival and only 100BHD blocked on the credit card which meant only some food and drinks could be billed to the room before having to go to reception and authorize more (a typical meal for 2 with wine is 60BHD). This policy persisted despite a discussion with the management. not how any other 5-Star hotel I have stayed in does business. Fortunately there are plenty of alternatives in Bahrain so I won't be staying there again.

Stunning hotel with a nice private beach. Room was amazing with a great view, jacuzzi and huge bath. The only negatives were the blue led lights on the light switches which stay on when the light is off - bright all night. Also, the jacuzzi drained itself overnight. However, staff were lovely, location was great and food choice was varied

Excellent staff excellent food Great architecture very comfortable rooms great beds Wonderful place to spend vacation only be prepared for high prices.