Overall Ratings & Reviews Muthu Lake Naivasha Country Club, Naivasha

I booked and paid for a delux room with three beds. Instead, the room we were allocated upon check in, had one kind bed, they then added a macro small bed making the room to lack space. The selling room description is not what we got. Very misleading.

Old school charm but our room was dated.

some rooms are still old and have rust... but generally a good place to stay. Just ensure you tell them to clean the bedsheets before you attend.

What a great place! A lot of historic charm and wildlife on the grounds - the staff were amazingly kind and gracious. Reception team was warm and welcoming. Excellent hot showers. In passing conversation, my husband mentioned that the Lake Naivasha Country club was where he proposed to me 25 years ago. The operations manager Danep somehow noted this and a few hours later at dinner arranged to have a beautiful cake made that said "marry me again". It was such a thoughtful touch! We will definitely be back!

The check in process was extremely terrible and unpleasant. I showed them reservation number from Expedia and they said that they can't find any booking from Expedia for a technical reason or something. And that I should show them the email to confirm. After showing the email it took them like 20 min to confirm. I explained the issue the management in the morning and they didn't do anything about it. The other thing, the accommodation is not good for people who want to have good sleep because of the loud noise of birds or creatures early in the morning.

Fabulous location. Nice rooms. Friendly and helpful staff. Animals are a joy. Buffet/food is average.

The entrance to the complex is extremely off-putting and needs attention - it leaves an extremely poor first impression. The road from the entrance gate to the hotel complex is partially unsurfaced and full of potholes - it is also poorly signed. The view of the lake and Crescent Island from the hotel grounds is spoiled by the multiple derelict wooden buildings and rotting wooden walkways inside the club property lines. Either remove them or invest in their refurbishment which would attract more people to enjoy the beautiful views.

The location is great. It is a shame that the management/ owners have not taken care of the appearance of the buildings and especially the lake/ garden view. The old destroyed buildings from the floods have been left there like ghosts to spoil the beautiful view. The rooms have tarnished items, some lights don’t work properly, windows need attention. Yet they have very glossy brochures showing their huge chain of hotels in Cuba … The biggest ripoff on drinking water ever!!! They charged us the same price as a bottle of beer. KS 450???? It was the highest price we had paid ever in a hotel or lodge. Please take your own to the table / restaurant if you are going to stay there.

We really enjoyed this place, especially the lovely grounds and the numerous animals that live on them (zebras, water buck, monkeys etc.) The staff were also gracious and our room was just right.

Beautiful setting

The property is still alluring to a visitor but there are signs everywhere of lack of maintenance and of running down. Service average, toilet didn’t flush, area near lake all rundown and closed off. The ambience feels rusty!

Beautiful place - would be great if they are able to pave the road entering and update the bathrooms. However, we loved it!

We had a superb stay at the lodge. The staff is one of the kindest and attentive that I encountered throughout Kenya. The COVID measures and preparedness were taken very seriously and the cleanliness was impeccable. We would definitely love to be back for another break at this lovely lodge

Everything is beautiful! Up close and personal encounters with zebras water bucks and monkeys. Very pleasant staff. Exciting hippo viewing. Wonderful relaxed atmosphere. Food is the best we have had in Kenya. Nearby Crescent Island is a “don’ miss” animal experience!

Very rustic hotel. Several animals right outside your door! Staff were very welcoming. WiFi worked well.

We have visited 3 times. As a couple in 2015, as a family in 2017 and now in December 2019. We have enjoyed each trip and the service and food generally is very good. Except for breakfast, which is poor quality, lots of cheap tasting cereals, juice, and yogurts. Buffet lunch and dinner are great though. The main problem with this place is it needs investment and updating. The rooms in particular are bordering on dilapidated. Our bathroom had obviously had one window broken and just been replaced with a make-shift piece of plastic. Cleaning is okay, but there seems to be many parts of the room (bathroom door) that just dont get cleaned properly if at all. Pillows and sheets are old, need replacing. Grounds are lovely and peaceful. Not much to do nearby really and there needs to be more places for guests to sit and relax. As an old British colonial era building the hotel has charm but is overpriced and has been left behind back lack of updating and investment. We have enjoyed our time at country club, particularly in 2015 but are unlikely to return without renovation and changes.

The property has a very relaxed feel and the staff are vey attentive and helpful. It has the charm of an older country club. The wifi was excellent throughout the property. The dinner served on New Years Eve was excellent. The activities after dark are limited due to the threat of wildlife and we were advised not to leave our room without an guard escort. This was a bit disappointing, as the New Year festivities couldn't be held on the great lawn, and were in a small and dark area beside the banquet hall. However, it is a great place for a quiet weekend getaway, right down the road from the Crescent Island reserve.

Best place ever

Overall it's a nice place. But think bungalows not hotel. I stayed in a standard room and it was just that, standard. I know they have nicer but I did not visit one. The food is good but if your a foodie you won't be impressed. It's a pretty good deal when you book full board, if not it's 3000ksh per meal and is not anywhere near worth that kind of money. The staff were great all round. The grounds were very nice and well kept. They have a nice pool as well, didn't use it but it looked clean and well maintained. Overall a pretty nice place at a pretty decent price, not a bargain but not a ripoff.

Unfortunately we only stayed one night. Would have loved to have stayed longer. Lovely to see the animals roaming around And in the morning to see all the young monkeys tumbling around. Food was good. Would definitely recommend staying here. We had a boat trip on the lake which was good.