Room was clean. Food was very good and the staff were extremely helpful and couteous. Location is very good!

The hotel is nice and the personnel very friendly and helpful. However the service in the Terrace Bar shall be improved because it is lowering the good level of the hotel

I WAS NOT HAPPY TO TAKE NOTICE OF WATER STAYING IN AFTER BATH. THEREFORE, OBLIGED TO CLEAN IT. VERY UNCOMFORTABLE TO HANDLE. THANKS.

It’s a good hotel but there are many things to improve like a better training to the employees. The keeping house service sometimes do not do a complete service. The waiters are slow. In the gym you have 4 thredmill but just one was working. Doesn’t have towels available as you require to use. The price is expensive then you have to offer a similar service. Thanks

Very friendly and attentive staff

The service at the hotel was great. The rooms are relatively clean. The breakfast could have greater choice And warm food-eggs were always cold. Definitely a place to consider when staying in Luanda since the hotel is very central.

Disappointing. Very poor wifi. Staff said I should have complained.

Very good hotel in central Luanda. Not another hotel I would consider, in terms of value for money, efficiency and staff.

This hotel do not have good wifi and front desk staffs are not patient as well as the restaurant waitress are same in poor attitude

After reading some reviews I was a little worried about staying here, but was pleasantly surprised. The hotel provides decent, clean accommodation in the centre of town. The staff were very pleasant and helped me out with my requests. (Did some printing, gave me a late check out and found me a cab etc.) Admittedly I did have to ask for some things more than once but this is standard for Angola. It is a little annoying that you have to pay for every meal or make a pre-payment with the front desk. Wifi was OK.

Basic hotel. Good location. Staff needs to be friendlier. Poor wifi. One of the better hotels in Luanda.

No Issues during my stay central for business trip.

had a comfortable stay. best hotel , best location, best ammenities

The first time, I've been there, I had some problems during my “check in” and some more (due to the lack of organization). I said in my mind: No problem, it happens. They need to learn and no hotel in perfect. The second time I've been there, I realized that they were just totally disorganized and they don’t care about customers. I did an early check in (that I paid). My room was not ready, I slept in the sofa (in the bar) during 90 min, and I realized that some rooms were in fact ready, but the receptionist did not how to find it. I lost 50% of one night. Everything has to be paid in advance (when you check in). If you need a dinner in your room here again, you can't charge your room (paid cash or CB). Same for the laundry (pay cash or CB when they bring the clothes). For the food in your room, don't worry, it will arrive after 1h40 (planned 45 min). If you complain, except the manager, most of employees will show you a face like: I don't care!! Then, you can go there if you want. But for me, after 2 journeys of 3 and 4 days, it is the worst hotel I’ve been in Africa.

Hotel night staff let the hotel down, i arrived late from the office and missed dinner, ordered room service and had to argue with the waiter who was trying to change me x2 the cost, it was a cash payment. There was no receipt offered and he just shrugged when i asked for one. Very poor.

Excellent location, good facilities, clean. I don't see any reason to pay an extra $150 for the Epic (just 50 meters from there). But service is not their strongest side. Overall I recommend.

Good Hotel but Luanda hotel prices are extremely expensive. But its good, but its still expensive.

깨끗함과 편리한 Wifi 사용에 만족함

酒店位置还不错，环境服务也还可以。 但是早餐很差，菜品偏少！

como todo en Luanda es increiblemente costoso para lo que ofrece, el hotel es un 4 estrellas basico, las habitaciones son buenas, las instalaciones limpias y el servicio de alimentantacion es bueno aunque con poca variedad