9.1
Exceptional
From 32 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

8.5

Service and Facilites

9.2

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Kayana Beach Lombok

Number of reviews per page
20
40
Customer reviews
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel location has beach access, the sunset view is great, all the restaurants have good menus, there are only a few things that need to be improved, such as the water is not hot, the blanket has a hole, after the information it was immediately replaced 👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear H***i, Warmest greetings from The Kayana Beach Lombok, It's our great pleasure to have your very wonderful review. Your appreciation is very important for us as we would be able to accelerate our services and product to the finest. Your constructive feedback will come to our attention especially at our linen and water heater and we would express our apology for any inconvenience happened. Kindly be acknowledge our water heater was generated by Liquid Petroleum Gas and it might switch off whenever strong wind was occurred, we shall do increase LPG check three times a day to ensure water heater work on properly. Once again thank you very much for staying with us and looking forward to welcoming you back at our beautiful island Lombok. Warmest regards, Marino I Santoso Resort Manager.
Y***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
There were a lot of mosquitoes when I went to sleep at night. I recommend taking precautions.
1 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Y***E, It's our great pleasure to have your very kind review and your constructive feedback related with mosquitos will come to our personal attention as immediate action shall be taken to overcome mentioned issues. At any time we would strive to keep our ground & services to the highest standard. Once again thank you very much for staying with us and looking forward to welcoming you back at our exotic island Lombok. Warmest regards, Marino I Santoso Resort Manager
A***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Just amazing. The place is in a fisher beach and the people is awesome.
1 people find it helpful
Accommodation's Reply
14 Oct 2024
Dear A***o, Warmest greetings from The Kayana Beach Lombok, It's such our great pleasure to have your very kind review as this is very important for us. The Kayana Beach Lombok is part of Santika Indonesia Hotels & Resorts and ant time we would convoy Hospitality from the Heart as our signature services. Once again thank you very much for staying with us and looking forward to welcoming you back at our exotic island Lombok. Warmest regards, Marino I Santoso Resort Manager.
David P. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 79 week(s) ago
Perfect, great view, clean, friendly service, and good food.
+5
2 people find it helpful
Agnes D. Y.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 80 week(s) ago
The room is spacious, total there are around 30s villas with private pool. The restaurant has a beautiful scenery. The breakfast, we can choose from the menu, rate 8/10. Overall I'm satisfied.
Find this review helpful?
Calysta M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 110 week(s) ago
The best hotel in Lombok! Great villa, great services, great food, relaxing ambiance! I will difinitely come again to this resort if I visit Lombok again, thank you for the best services.
1 people find it helpful
Accommodation's Reply
26 Jun 2023
Dear Calysta Merina, It's our great pleasure to have your perfect score and at any time we would like to deliver the service to the highest standard. Once again thank you Calysta. Warmest regards, Marino I Santoso Resort Manager
felice
icon-origin-TRAVELOKA
8.5
/10
Reviewed 132 week(s) ago
The best hotel in lombok, number 2 after katamaran hotel, and the best view also, I and my family very fun.
Find this review helpful?
Accommodation's Reply
09 Jan 2023
Dear Fellicia, Thank you very much for your kind review, and at any time we would strive to accelerate our service level with Indonesia Home touch as our Signature Services. Expecting to welcoming you back personally to The Kayana Beach Lombok. Warmest regards, Marino I Santoso Resort Manager
Ardilla H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 160 week(s) ago
Saya pesan kamar termurahnya, bagus banget, cocok buat honeymoon-ers, fasilitas dan hospitality-nya terbaik. Tinggal pilih bisa liat sunset dari pantai / dari restaurant. Bintang 5 deh kamarnya bersih banget. Saya menginap 2 malam dan gak mau pulang, betah pokoknya. Breakfast-nya a la carte dan enak-enak semua, setiap abis makan selalu ditanya "gimana makanannya? enak gak? kurang apa?" Menerima semua saran tamu, recommended dan wajib menginap di sini.
Read More
1 people find it helpful
Stanislaus K. E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
I had very good experience here, the facilities, staff hospitality, are all good. The foods are also delicious with nice view in their restaurant.
Find this review helpful?
Ira n. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 163 week(s) ago
We as a family are very happy to stay at Kayana, the villa is comfortable, the children are happy with access to the beach in front of the hotel.. the breakfast place is on the hill so you can enjoy the beach view.. all of our friendly employees really enjoy it.. hopefully we can stay here again.. thank you.
Translated by Google Icon
See original
Find this review helpful?
Tintin S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 171 week(s) ago
We stayed 2 nights at the duplex villa, there is a private pool, the food is delicious, the view of the blues restaurant is very good. The service of all the staff is friendly, we left items in the desk drawer next to the bed, the staff wanted to deliver goods to town when they were off work. Chinatown beach with calm waves, suitable for children to play in sea water. Next time will stay here again, the rooms are nice, spacious according to the picture in the application.
Read More
Translated by Google Icon
See original
4 people find it helpful
Dr Pochi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 179 week(s) ago
Superb hospitality, great food and villas with beautiful surroundings. Go for local food for the best choice of tastes.
4 people find it helpful
Rififi M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 181 week(s) ago
We got a free upgrade to a hillside view for free, assisted by calling the PCR and antigen check officers to the hotel and assisted with printing the results, and when we had to extend we were given a special rate in the same room. Thank you! All the staff are friendly, the location around the beach is also clean, you can snorkel, there is a food stall at the end selling mixed rice and very delicious ballar fish. From the beach, you can directly cross to Gili Trawangan by private boat. Prepare snacks and other necessities because the location is far from mini markets, and it's difficult to go food.
Read More
Translated by Google Icon
See original
+2
4 people find it helpful
Profile Picture
Wigono K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
Very nice room layout, food was nice, private pool was awesome, and the service was very friendly. Sure will stay again.
4 people find it helpful
Profile Picture
Dini H. Z.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 182 week(s) ago
The hotel is really suitable for couples and small families. Okay facilities, fantastic views, good food, complete package!
Translated by Google Icon
See original
+5
2 people find it helpful
I Nyoman B. U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 185 week(s) ago
Friendly service, spacious, clean and cozy rooms. The view is good. Recommended to try if you are on vacation to Lombok.
Translated by Google Icon
See original
4 people find it helpful
Moh Reza Ishak
icon-origin-TRAVELOKA
10.0
/10
Reviewed 188 week(s) ago
Best birthday staycation, thankyou so much.
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40