Overall Ratings & Reviews Hotel Panajachel Los Angeles

Friendly staff Fast check-in process Neat and clean areas

Good place

Not good, I was charged more than the price recerved on line and charged twice I am still dealing with the double charges

The hotel was very clean and the front desk staff were friendly however at night time you can literally hear everyone one on the road and the dogs barking into 5am.

If you like the smell of sewer as soon as you step outside your room then this is the hotel for you

Liked plants and breakfast

Convenient, however, it can be noisy

Location was good in regards to the lake and shopping about 10 min walk. As far as free complimentary breakfast goes… they told me I had to pay to get my child a plate of food I guess its only free to adults?.. makes no sense to me also the guests who ate prior to us had more choices so if you want a good breakfast wake up early and be the first ones there.

Mi estadía fue solo por una noche y mi habitación era de dos camas individuales, T.V con cable y baño privado. Todo estaba muy limpio y silencioso. El hotel en general y las habitaciones eran muy sencillas pero tenía todo lo necesario para mi viaje. La ubicación es solo a 3 bloques de la calle Santander, la cual es la principal del pueblo y a 6 bloques del embarcadero de lanchas. El desayuno se sirve en una terraza con vista al lago y el volcán y de fue pan, huevos revueltos, frijoles, frutas y café. El hotel provee agua filtrada a sus huéspedes. El wifi es gratis y el joven del front desk muy amable, muy informativo y hasta me dijo cómo ahorrar dinero en la ciudad y en las lanchas. En general lo más relevante en mi estadía fue el servicio al cliente que me dieron los empleados, fue excelente ! Lo recomiendo.

It was clean with comfortable beds and it had a nice garden. The young man who worked a couple of the nights we were there was very pleasant and worked so hard to make our stay very pleasant, but it was very hard to enjoy our stay because the place was so noisy with a very loud evangelical church next door and so many alleys around the property with motorcycles driving by all day. I was very disappointed with the young woman and a young man that were in charge of hotel a couple of nights. The young man did not even let the young woman respond when I asked questions. The hotel's location is very inconvenient for walking. I will not return.

It’s not the best option in Panajachel, but it does include breakfast for a low price. They need to clean the bathrooms and the bed sheets too. Also, the door from the room # 8 was not working well. The staff is friendly and the place where this hotel is located used be quiet during the 3 days we were there.

The hotel is a bit out of the main tourist area so you would think it would be quiet, but the hotel has a very noisy at late hours set of neighbors which make it challenging for light sleepers like me. Plus, the hotel description claims room darkening curtains, but I was in 2 rooms and looked in several others, and there are no curtains in most rooms and very thin ones in the others. I've been in darker solariums at sunrise. So the noise makes it hard to get to sleep early and the sun makes it hard to stay asleep. The staff are very friendly and the hotel is old but clean. The fescy on hotels.com says they speak Spanish and English, but no one I encountered over 2 days spoke even a little English. No issues, it is a Spanish speaking country, but just be aware you need to speak some Spanish if you want an easier stay.

Place is ok good for a couple night, the only concern is the bed, you can fell mattress’s springs.

It is located near Lake Atiltlan

Two blocks from the main street so convenient and quiet.

Not the best for the money

A place equipped with the basics, it has no water between 10 at night and 7 in the morning.

Great hotel to spend the night, cozy and clean. Friendly staff at the office. Buen hotel para pasar la noche, comodo y limpio. Personal amable y amigable en la officina.

Nib

Excellent service, good parking, clean rooms, good location