Overall Ratings & Reviews Staybridge Suites SCOTTSDALE - TALKING STICK by IHG, an IHG Hotel

There was a confusion on my booking when we arrived. They booked me on the previous booking that I cancelled. Reception keep on telling that my payment declined etc. I keep on explaining that card will definitely decline since I cancelled the booking. I had to call Expedia for help and inform them about the other registration/booking number since the one in reception was not eager to look for it. Voila! booking found. Payment did go through!! After a lot of explanation.

Great service.

Property is close to the 101 and quick drive to airport. The suite was comfortable and clean.

The property was easily accessed from the airport and close to the interstate.

Loved my stay here. Super clean and friendly staff.

Arizona heat at 114 degrees and our a/c unit won’t stay on. Motion sensor, if you want a/c you have to keep moving in your room. Breakfast on day one ay 8:15 there was nothing in the warmers, finally at 8:30 there was eggs, 8:45 sausage. Cedric (sic?) at the front desk was awesome. Great guy. Very comfortable, clean, safe and quiet.

Was gof

The room was nice.

I loved this hotel! I have a large family of young children. I did book the room that fits 8 and it felt like a small apartment. I got to have my own space which I loved! Breakfast was awesome too!

Very clean and quiet. Breakfast was great. No complaints!

great stay and great staff!

Only bad thing is pretty stupid putting handicapped on the third floor. An emergency and someone will own this teepee.

Everything was great! We had a bbq by the pool and shopping and dining was walking distant. Clean rooms and good breakfast!

Nice and quiet area.

The staff goes above and beyond to help and make your stay as pleasant as possible.

Great hotel. Staff could be a little more friendlier at the front desk though.

Carson your front desk clerk was phenomenal.

Your staff member Carson is awesome! He was very personable and helpful. I needed accommodation because the elevator was broken and he found me a room on the first floor. He also helped me find a room when I had surgery at Mayo Clinic and needed to stay last minute overnight after an outpatient surgical procedure. Staybridge has been our first choice when booking a hotel because of Carson.

Nice

Nothing to write home about, but adequate for our needs. Expected more from a place in Scottsdale