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Traveler Reviews OYO 1405 Easton Park Residence
Number of reviews per page
20
20
40
40
Customer reviews
G
Gunawan
5.1
/10
Reviewed 157 week(s) ago
Prices do not match what is listed.
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KS
Kusuma S. F.
5.1
/10
Reviewed 162 week(s) ago
Not in accordance with what was applied, the bathroom was dirty,
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AN
Ariyana N. A. D.
6.3
/10
Reviewed 162 week(s) ago
The bed sheets were dirty, only the white sheets were gray in color, luckily bring your own blanket so you can make a mattress layer, the TV can't be watched because the indihome hasn't been updated yet.
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Accommodation's Reply
14 Jul 2022
Sorry for the trouble you're having, Ariyana! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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TM
Taufik M. N.
6.5
/10
Reviewed 164 week(s) ago
Towels, bed sheets and bed covers were worn out, had to be replaced with new ones, lots of cobwebs here and there, and the glass at the top of the bed forgot to clean so there were traces of people's hands.
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Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
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nf
nurul f.
6.3
/10
Reviewed 166 week(s) ago
The service is good, unfortunately the refrigerator is dirty, the sheets are also not clean.
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1 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Fauziah! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Indriani P. J.
8.6
/10
Reviewed 166 week(s) ago
It's good, it's just that toiletries aren't facilitated at all, there are gallons but they are empty, the pillow is deflated with a small blanket. But at that price it's okay.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Indrani! Thank you for sharing your feedback. We have flowed the same to our related team to meet your expectations. Have a nice day! Regards, Amelia.
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Abdisatriya P.
5.4
/10
Reviewed 167 week(s) ago
Service for reservations is very bad, try to fix the management again.
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1 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Regards, Simon.
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TR
Tria R.
6.1
/10
Reviewed 167 week(s) ago
The air conditioner is not cold, the closet has a dirty crust, the pillows are really flat but nice and comfortable.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon
Melviana
6.0
/10
Reviewed 167 week(s) ago
Smelly room, dirty bathroom.
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Accommodation's Reply
16 Jun 2022
Hi, Melvina! We are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Greetings, Jane!
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Dinda Saffiria Soenarioputri
5.1
/10
Reviewed 168 week(s) ago
The rooms are badly dirty, dirty, after checking in, 30 minutes later checking out, moving hotels.
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Accommodation's Reply
16 Jun 2022
Sorry for the hassle you faced, Dinda! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Simon
SA
Siti A. P.
5.1
/10
Reviewed 168 week(s) ago
It doesn't match the pic, it's a bit dirty, the bathroom isn't clean, I thought there would be a little soap or something. Not worth it.
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Dede M.
8.8
/10
Reviewed 177 week(s) ago
Not bad, but only get a room, there is no mineral water.
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2 people find it helpful
Accommodation's Reply
24 Mar 2022
Thanks for rating us, Dede. We have recorded your feedback and ensure better service in the future. Hello, Jackson
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Harris Kristanto
5.4
/10
Reviewed 179 week(s) ago
Photos & real are different. Itchy blanket. The electricity went out in the middle of the night, only finished 45 minutes later (midnight, not midday) Want better? Changed and need a lot of improvement.
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1 people find it helpful
Accommodation's Reply
10 Mar 2022
Hi Harris! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kimawati!
D
Dycky
9.7
/10
Reviewed 185 week(s) ago
I really enjoyed staying at d oyo easton Park Residence Mustika Edurent.
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1 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi, Dicky! Happy to hear that you loved our services. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Margianti!
GA
Gian A.
6.0
/10
Reviewed 186 week(s) ago
The place is not clean, the balcony cannot be opened because the door has not been repaired. Towels are only given 1. There is no footwear so the bathroom water seeps out and gets muddy after use. Kar does not match the photo. The room I got was small. And the service is not friendly.
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4 people find it helpful
DK
David K. S.
8.5
/10
Reviewed 187 week(s) ago
A comfortable place, suitable for those who want to go on vacation or just work out of town
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2 people find it helpful
Hf
Hafiz f.
4.8
/10
Reviewed 190 week(s) ago
Service is not friendly. Complicated. Long. Outdated ugly rooms. Not recommended!
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1 people find it helpful
AM
Ardika M.
4.8
/10
Reviewed 191 week(s) ago
Unclean room, very different from photos. Bad odour, dirty bed sheets, very dirty bathroom, stains on desk, bad air conditioner and ripped wallpapers. I stayed 10 minutes before leaving for another hotel.
3 people find it helpful
Dei C.
5.6
/10
Reviewed 194 week(s) ago
The place doesn't match the advertised picture, the toilet leaks dirty, lots of cockroaches, sorry, it doesn't work anymore, the room smells like the toilet, the tv doesn't have a remote, it's not really comfortable, it's not worth it .
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2 people find it helpful
Galih S.
4.8
/10
Reviewed 199 week(s) ago
This is the first time booking a hotel but the service is super bad. Just arrived, I was told that the towel was finished, the reason was that the laundry was closed, we had to continue to check in. PS check the dirty closet, the more lazy to continue, it didn't arrive 50 minutes, we immediately went out!