Unsatisfied. Booking another room, he gave another room. Said there are twin beds. But there is none. When asked where the twin bed was, he showed a picture of 2 single beds in the apps. There should be two single beds. But it's illegal. Only one single bed. The staff told me, if you are not satisfied, take back the deposit. You're back. I don't care. If you can refund the full price of the hotel I paid + deposit, I will leave at that time. What's wrong? But you will only give a deposit. After that, he told me to call the website myself to ask why the details are like that. Hey, don't lie to me. I also have my own hotel. Only the owner or staff can enter details in the apps. The system staff can help you enter, but the staff or owner must provide the details. Not recommended!
Note: I know you have an option to either hide or display my comments. To hide comments, I have to have a good reason to share with traveloka. Like I said, I have my own Hotel, I know the procedure.