Overall Ratings & Reviews La Batisse Kim Ma Hotel

Very nice, very satisfied with the location and space of the hotel

Fully furnished room, enthusiastic consulting and helpful staff

My whole family had a really great experience at the hotel. The room was clean, airy, and fully equipped. The staff was very friendly and helpful. The location was convenient, close to many tourist attractions. I will definitely come back and highly recommend it to everyone.

The staff are friendly, approachable and enthusiastic.

Great! Clean room, full facilities, soft and quiet bed. Friendly staff, enthusiastic support. Central location, close to many places to eat and visit. Reasonable price compared to quality. Will come back when the opportunity arises.

The hotel staff is friendly and supports early check-in. The room is spacious, clean, and reasonably priced. The hotel is located right in the center of Hanoi, convenient for traveling to tourist attractions.

Great, convenient location.

Good hotel service, friendly staff, convenient to go everywhere in the city

Second time here, the room is always clean, the staff is very enthusiastic, no matter what problem you have or need, they handle it very quickly. The location is also clear and easy to find, convenient to go to places to visit. A place to stay to try when coming to Hanoi.

Enthusiastic and lovely staff. Next time I have a chance to go to Hanoi, I will come back.

Very good hotel experience, friendly staff

The hotel is clean, the price is not too high. 3 stars, enthusiastic staff. The only problem is that everyone who books must pay attention to rent for 2 hours / day, not 24 hours. And there is no refund. The hotel supports changing from 2 hours to 24 hours, so it is about 600k to 650k.

The hotel is located in an alley, inconvenient to drag suitcases + no mineral water, only a mini bar in the fridge, a terrible experience.

The room was very clean and comfortable. There was even a cute good night card. But the room was not very soundproof. That day, the room next door was watching tiktok while I was sleeping and I could hear it quite clearly =)))

The rooms are very clean, the location is not too far from tourist attractions, you can take an electric taxi to the tourist attractions for about 30~60k. The room price is reasonable, the hotel is in a very quiet alley.

I have never felt so frustrated booking a room like this, booked the wrong price, when I arrived at the hotel in the first 2 hours, the staff said there were no more rooms in the class like the one I booked. If I stayed overnight, I would have to pay extra for a higher room class, otherwise I would have to rebook on the room price chart for the class, the whole hotel only had 1 receptionist and no parking. The room was not nice and not worth the money. The experience was too bad, especially the attitude, so everyone should consider before booking.

The price on the app and at the hotel is not clear. The bathroom lacks toiletries (toothbrush), the shower is broken, the floor is dirty, the room does not have a phone to call the receptionist, why do you have to go down to the counter? The room price is not suitable.

The room is very good, the staff is very friendly, actively supporting the guests' arising matters. I am very satisfied when staying here.

Clean rooms, friendly and enthusiastic receptionist

Although I only stayed at the hotel for 1 night, my personal opinion is 5 stars for the experience for myself and my family. The staff is enthusiastic and friendly. If I have the opportunity to return to Hanoi, I will still book again ❤️❤️❤️❤️