Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Canton

Overall a nice hotel; To improve: suite doesn't have a door to divide the space. breakfast selection is so so

They had a group of kids (6 to 8) in the lobby that were not always being monitored by an adult except through an outside window. They were running around barefoot and yelling. It was difficult to enjoy visiting with family. It took the counter person a long time to address the issue. Very disturbing and unsafe. If I was a customer walking in to get a room I would’ve walked out. I have stayed at this property before and have had good experiences but this made me rethink and go to the Hampton in Potsdam.

We had very little to choose from beause we made a last minute choice to take our daughter to meet with her potential teacher. Basically we had to choose this hotel because they were the only one with a room. A room that cost us $750 for 2 nights in Potsdam NY. WE recently traveled to Potsdam for our daughters audition. We stayed at the Hapton in Potsdam for 1/2 the cost and everything was better. Food, bedding,, environment. At The Fairfield the breakfasts were really poor. Often had to wait for coffee. At the hampton they had twice as much fresh cooked food, like French Toast sticks, Eggs, Bacon, Sausage, Muffins and abundace of coffee. THE FOOD AT FAIRFIELD WAS POOR AT BEST. Muffins were stale, and coffee, when available was weak and it was labeled BOLD. We had to get a room with King bed that was all that was left. We had same problem once before and pull out was great. Not this time. I guess I had high expectations for that amount of money in Canton NY. I was really anticipating being in GREAT HOTEL For that fee

Everything was excellent, except they should have put sand or salt down on sidewalks due to the icy conditions.

Just a very beautiful hotel and lots of choices for eating

Everything was great, incredibly nice hotel and staff

Super friendly front desk staff.

Excellent choice close to St Lawrence University

Friendly staff. We enjoyed the complimentary breakfast. Room Was clean and modern.

Room could use a good dusting. Made wonder if it was disinfected properly between guests.

Great place, clean and inviting

great easy clean and comfy

Pretty nice place to relax away from home .

Quiet area. Friendly staff

This is a very well kept property. A lovely room. The bed was very hard and uncomfortable.

Staff is very kind, hotel is clean and fresh. Grounds is beautiful to it and relax, we even saw a deer right by the courtyard.

Great hotel!

Fairfield in Canton remains my favorite hotel in the area. The rooms are amazing and the staff are even better. I travel with a disabled adult child and this is one of the few hotels we have ever stayed in that truly gets how to treat their guests - of all abilities.

It was very clean & supplied with enough linens & other accessories. It would have been nice to have a few more packets of regular coffee. The toilet seat needed to be adjusted.

Allison, the manager, was amazing as was the other check in staff. We had to switch rooms due to no fault of the hotel and the staff accommodated us with a smile on their faces. The continental breakfast was great. Overall wonderful stay.