Overall Ratings & Reviews Grand East Hotel - Resort & Spa Dead Sea

The quality to price wasn’t met

Very nice Had mountain view

The hotel is great and Omar is a wonderful guy, really helpful when you need something.

Everything was great, except the food Quality Their room was very clean comfortable . Front desk, housekeeping, and The staff at the pool outstanding. Restaurant, Food and quality and cleanliness were sub par Was very disappointed, was not worth the money I paid for the buffets

I recommend this hotel, it suits best for families and the kids had a lot of fun there.

I liked the comfort of the bed, size of the room. Balcony with a view of the Dead Sea. Food at breakfast was good. Staff friendly. Didn't like no loo paper at all in gents loo by the pools on day 2 (limited loo paper in some loos on day 1). Bedside light worked on day 1 then stopped working. No hot water for a shower at about 5:45pm (it did heat up about 45 minutes later but annoying when you expect to shower).

انت شفت الخدمة رائعة وممتازة واطلاق البوفيه ممتازة ولكن نظافة المسابح متوسطة بحاجة لعناية اكثر والحمام بحاجة لعناية اكتر لوجود خلل في تصريف مياه الشور .

We are a family of 4, booked the executive suite with sea view, highly recommended. The receptionist was very kind to give a late check out until 3pm. The hotel is great, some parts are wear and tear but value for money I’d definitely reccomend. The private beach to the dead sea is awesome.

الفندق كتير حلو بس استغلال اذا بدك تسبح بدك تدفع

The entrance to the Dead Sea was very good. Not rocky like other places.

Clean good service direct access to Dead Sea

Very poorly run, poor lighting, unskilled staff, and not clean.

Ac and refrigerator are not working well .Jacuzzi and GYM were closed .The temperature of water inside the pool are hot and the pool closed early at 7:00 pm

Called down to reception and they rarely answered. Hotelspre interested in scanning my bag and complaining about alcohol I had than giving me the WiFi password upon check in. Too money hungry.

Bad service bad food dirty hotel good stuff

Bad service the hotel is not clean bad food experience the stuff is the only good thing

Overall is good and the place is beautiful .. Pools are disgusting! Breakfast are bad and limited.. I have ordered iron for my room along 2 days and there is no one available! I think there is no need for dancer.. The noise is irresistible as we are seeking calm stay!

Staff at the hotel are rude the breakfast is set menu

الفندق رائع جدا وتعاون الموظفين رائع وبالاخص الموظف ابراهيم في قسم خدمات الاستقبال والإرشاد (بل بوي) ولكم منا جزيل الشكر

I didn’t stay there because the hotel facilities is not as it shows on the pictures, the room not clean, the lobby without any lights, they have a problem with the electricity, the elevator doesn’t work! They have to solve these issues t be a 4 stars hotel!