7.1
Pleasant
From 86 reviews
Provided by travelers on
Cleanliness

6.8

Room Comfort

6.8

Meal

7.0

Location

7.2

Service and Facilites

7.1

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Traveler Reviews OYO 1962 Anugerah Wisata Hotel

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20
40
Customer reviews
Wiji P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 84 week(s) ago
Kecewa, hati hati iklan beda sama aslinya tidak ada air panas buat mandi g jadi pakai. Ga bisa di refund.
2 people find it helpful
arief d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 87 week(s) ago
Comfortable room, sleep soundly, wake up refreshed, good air conditioning, good warm water.
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1 people find it helpful
Muchlis
icon-origin-TRAVELOKA
8.5
/10
Reviewed 88 week(s) ago
Thank God, we were given a connecting room because there were religious activities from other guests, they were afraid that their rest would be disturbed. So I can't give a review of the room I ordered 👌 OK, when I looked at it the room had been upgraded to a better one. 😁.
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1 people find it helpful
Musa C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 99 week(s) ago
The hotel room is as expected according to the picture. Requests with 2 adjacent rooms are given in one house. Very okay. The complex and rooms are clean, hot water in the morning is ok. ONLY no towels were provided, and the window locks could probably be repaired - although they are safe. Overall ok.
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1 people find it helpful
Rika D.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 100 week(s) ago
1. The conditions in the room are dusty and make your nose hurt. 2. The sheets are smelly and dirty. 3. Dirty bathroom. Note: it is not recommended to stay here.
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2 people find it helpful
Adie W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 124 week(s) ago
The service is good, only the prices in the application have not been updated.
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1 people find it helpful
Fransiscus
icon-origin-TRAVELOKA
6.0
/10
Reviewed 163 week(s) ago
Still have to appear costs again. Impressed looking for.
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Accommodation's Reply
14 Jul 2022
Hi, Francis! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Yohanes G. C. D.
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5.6
/10
Reviewed 165 week(s) ago
Room conditions do not match the advertisements, seem dirty and poorly maintained, the bathroom is also dirty, there is no bathtub like the advertisement. AC won't turn on.
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2 people find it helpful
Accommodation's Reply
14 Jul 2022
Sorry for the trouble you're having, Nathania! We have recorded your experience this time. Rest assured, we will endeavor in the future to ensure a pleasant stay with us. Regards, Amelia.
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P Nico K. G.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 169 week(s) ago
All the services are bad, order a family room with 2 beds, 1 bed doesn't have a blanket, there's no hot water even though there is a faucet, he said that the guard "from the system is like that", came in the afternoon and it rained until there had to take a shower with cold water, where to take the toddlers. The AC drain pipe is also placed in the room, so it looks dirty. There is only a table without a chair, the power plug is too high, the drain in the bathroom is clogged, if you take a shower the water must be swollen. Only one towel was given even though the order was for 2 guests. Genuinely the worst place to stay I've ever been.
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1 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Regards, Simon
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Nailla F. A.
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8.5
/10
Reviewed 171 week(s) ago
Cozy place, fresh, close to the zoo, and cheap prices.
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1 people find it helpful
Yulius v.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 173 week(s) ago
The air conditioner is not cold, the bathroom is dirty, the reception is rarely in place, noisy.
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Yulius v.
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6.0
/10
Reviewed 173 week(s) ago
AC is not cold, bathroom is dirty, noisy.
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Rosyani S. G.
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6.0
/10
Reviewed 188 week(s) ago
Arriving at the hotel the room is not suitable, so change to another room
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Accommodation's Reply
16 Feb 2022
Hi Halpin, We're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maliva!
budhi t.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 191 week(s) ago
Clean place with air conditioning, for the toilet outside.
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2 people find it helpful
mirdiana
icon-origin-TRAVELOKA
8.8
/10
Reviewed 198 week(s) ago
Alhamdulillah, the place is comfortable, cool. The rooms are spacious, according to the photos. Spacious parking area.
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1 people find it helpful
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saepul a.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 201 week(s) ago
Very disappointed, when he arrived the hotel was like a building that didn't take care of it, the clerk without greeting was just cool on the phone. There are guests even just sit back and relax. Then he was escorted to his shocked room to his dirty room with lots of things that were not used. And when you enter the room is dirty and messy. It's different from being photographed, it's much different, as if this hotel is deceptive. The room and place is rich in warehouses. The bed is dirty dust, the pillow is really dirty, it's not worth it, the cupboard is broken and dirty, the badcover is really dirty. The toilet is dirty and not maintained. There is no hot water. Toiletries are perfunctory. Broken towels. I stay here feel insulted aj. Even though we pay and rent the hotel to rest and get good service, it turns out that here it is even worse. Please, OYO is even more stringent in collaborating with hotels. As far as I know, those who work with OYO are clean and have good service. This can't be called a hotel. I am disappointed and hurt. At 3 am I rushed out of the hotel because it was itchy and couldn't sleep. Sorry I am very disappointed with this hotel. The treveloka please be selective to choose a decent hotel. Take a look at the photos I took and the advertised photos. Very deceiving and condescending stay.
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5 people find it helpful
Gani B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 204 week(s) ago
According to the price, clean rooms, good service.
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Rani S. A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 247 week(s) ago
Seriously !! This hotel doesn't really recommend .. when I come to the lights go off and the super duper room conditions are not maintained .. hello if you want to try, don't cheat like this ... hopefully a blessing!
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8 people find it helpful
Deni I.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 251 week(s) ago
The room does not match what was ordered, the room quality is bad, it smells bad.
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Deny! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Jubaedah!
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Galih s. h.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 256 week(s) ago
Kamar lumayan bikin nyaman, AC nya dingin, TV nya juga nyala, tapi sayangnya hot waternya rusak
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