Overall Ratings & Reviews Sogecoa Golden Peacock Hotel

It was all good!

Overall this was a great experience. It was conveniently located for me to attend church programs. The employees were very nice and polite they made my visit. When I had anything I needed they were quick to resolve. The only negative is the bed was hard.

Staff were friendly, generous and clean rooms, choice of meals, closeness to the supermarket and other amenities, short distance to the city centre, government and donor offices

Was very comfortable

If you like swimming then this could be a good place for you. Stunning 25m pool that is rarely used. Start the day with a pre breakfast swim. Rooms are clean and have everything you need. Internet is generally good. The hotel is fairly well located, close to other offices and shops. However, there are not really any good places to sit and have a meeting at the hotel. Only the tables near reception. Breakfast is the usual buffet options that you get at major hotels. Staff were responsive to suggestions, adding more fresh fruit. Would be great if they had a coffee machine too. Overall the style is a little impersonal, but the staff and pool balance this if that is important to you.

It was clean and had what was needed but there was damage in my room on arrival as if no attempt had been made to repair it.

Excellent property, extraordinary service, hygenic continental breakfast, close to Government offices. Value for money. Look nowhere else; this is best in Lilongwe.

Great location, quiet and clean; the bed was quite comfortable. The staff 's quite warm 's warm. It was a pleasant stay.

The front desk people were very helpful whenever you needed something. Breakfast was superb. we enjoyed every moment we stayed in this hotel.

The Food was terrible. Oily and unhealthy. Mr. Stewart became terribly ill after consuming just a salad. There is no catering geared for health-conscious or Vegetarian Guests. The Front Desk did not understand our requirements despite numerous emails There is no Airport Shuttle Service - and although the Lady at the Front Desk offered to secure a Taxi at our expense - the Taxi never showed up at the Airport !

Our check-in experience awful. They put us in a room that I didn't book and wasn't ready for guests. Nearly every staff encounter was either uncomfortable in some way (assume because we're a gay couple) or unprofessional (e.g., ~6 staff members lounging in the gym when we tried to work out). Facilities sub-par: 1) no gym equipment fully functional, 2) construction everywhere with 'unsafe - use detour' without instructions on where a detour was located, 3) dirty pool, 4) extremely slow internet. We had bad experiences with both hotel restaurants. We went to the Chinese restaurant for a sit-down meal, but the insects were so bad inside that we ended up ordering food to be delivered to the room. The food then took 1.5 hours to deliver (after I had to call), and they didn't provide everything we needed to eat (i.e., plates). Every meal we had at the Western restaurant was terrible. On one occasion, we ordered a pizza, chicken sandwich, and 2 salads for room service, which they said would take 20 min. After an hour, we got a call that they had made a mistake on the pizza and asked if we wanted them to remake it. I asked for timeline, and the woman laughed at me -- '20 minutes.' I told her to just bring the food up as is. After 30 min, I called again for them to bring it up. They finally delivered the (cold) food without silverware or salad dressing, and I had to call again -- 2 hours total to receive our meal. I'm in Lilongwe every month for work, and will never stay here again.

Perfectly fine hotel for short business trips but wouldn’t recommend it for longer stays. Rooms are somewhat modern but also low quality. Beds are hard.

Not so good. Toilet was blocked less than 24hrs of visit. Wasn't impressed by the smell at the reception area and western restuarant. Card machine at the restuarant also didn't work for 2days in a row.

For Malawi the hotel was good clean and good value

Clean, quite, no cockroaches like you find in other Lilongwe hotels. Well lit and easy to navigate making you feel secure at all times. I would definitely stay here again.

The water from the taps smells terrible, like something rotten. where do they expect people to shower from??/

Good place for families and good facilities only that the Wi-Fi is a bit weak

Hotel staff: friendly and helpful. Restaurant: below standard. Choice of menu for buffet is not western as claimed. Their chefs need some training in modern western food and dishes. Very few soft drink available to order. No non-sugar drinks available. Not catering for diabetics. Room: Clean. Hotel wifi: very poor. Couldn’t connect most of the time or no wifi available.

Nice place, but had a weird feel to it. It is not a hotel that is easy to walk to places from at all. Workers were very nice but seemed to fear management. Good pool and decent restaurants.

Rooms not very clean, poor language skills (English) by most staff. Paying by credit card proved difficult and staff not very accommodating or proactive to facilitate payment. Gym poorly equipped with old machines, very little in the way of dumpbells, no towels or means to wipe down equipment. Restaurant service was terrible. On meal was so bad (rib eye steak) that it could not be cut even with a steak knife. Staff did take it off the bill and substituted with an acceptable chicken dinner but it meant eating after my business colleague had already finished.