6.5
Pleasant
From 121 reviews
Provided by travelers on
Cleanliness

6.3

Room Comfort

6.3

Meal

6.7

Location

6.6

Service and Facilites

6.5

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Traveler Reviews Ava Guest House Near Rumah Sakit Umum Daerah Pademangan

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20
40
Customer reviews
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Debby P.
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6.0
/10
Reviewed 137 week(s) ago
The price does not match the reality, the receptionist is also not friendly with consumers. Consumers are greatly used by him.
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Yessy Elisabeth
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4.5
/10
Reviewed 137 week(s) ago
Room is very dirty, too small, smell bad, and the receptionist is very unpleasant.
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Frederik
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6.2
/10
Reviewed 138 week(s) ago
It's not good, the main thing is that there aren't any dirty sheets, towels.
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Billa J.
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4.8
/10
Reviewed 139 week(s) ago
Don't really recommend staying here. The bed sheets and pillows haven't been changed, it just smells right away, it smells like you've never taken a shower, I just put the sheet away because it smells so bad. The walls are asbestos and the air conditioner isn't cold at all even though it's set to 15, it's really cheap, but if you know this, it's better to look for something expensive, it's okay.
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1 people find it helpful
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Julina L.
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4.5
/10
Reviewed 140 week(s) ago
All pictures in the advertisement is fake, please don't book this hotel. You will regret your whole life. Kuburan aja lebih rapi dan bersih. Ini gak pantas banget buat ditinggal. Saya bayar 2 malam, saya cancel 1 malam mati-matian gak mau refund. Ini agen online juga mau aja advertise hotel gini. Yang kasian customer ditipu lagi. Semoga gak ada korban lagi! Bau, kotor dan bangunan tua! Bakal sakit kulit kalo tinggal di sana!
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1 people find it helpful
Rio
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4.5
/10
Reviewed 143 week(s) ago
Kamar tidak nyaman, banyak nyamuk, sprei kotor banyak bekas cairan, bau, seperti tidak pernah dicuci berminggu-minggu, selimut bau, bantai bau dan kotor, kamar mandi tidak bersih, bau tidak sedap, sekat antar kamar hanya menggunakan tripleks/bukan tembok, berisik. Tv tidak menyala, ketika pesan sudah include sarapan, nyatanya tidak ada. Besoknya langsung cekout meskipun sudah pesan 2 malam. Overall just bad, don't want to come here anymore.
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1 people find it helpful
Rani
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4.8
/10
Reviewed 144 week(s) ago
Kamarnya sempit, warna seprei nya tidak layak, banyak nyamuk. Udah gitu ada orang yang ngobrol di luar sampe jam 2an saya ga bisa tidur karena kedengeran di kamar. Tolong kasih ketenangan dan kenyamanan untuk tamu yang menginap. Parkir motornya juga mahal. Ga ada sabun, ga ada handuk.
3 people find it helpful
Fazar F.
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5.7
/10
Reviewed 152 week(s) ago
Kamar KOTOR. Seprai penuh noda 🥺, bantal hanya 1 yang ada bungkusnya, banyak serangga, Dan bertemu dengan 2 kecoa, 1 berhasil ditabok 1 ilang. Dan tolong hilangkan Breakfast Including. Karena itu tak ada
3 people find it helpful
Haikal
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9.0
/10
Reviewed 153 week(s) ago
Kamarnya oke. Pelayanannya bagus dan ramah banget. Tapi sayangnya hotel berada di pe-ruko-an. Jadinya abis di duit parkir. Tapi overall mantap banget.
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Ayudia E.
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4.5
/10
Reviewed 155 week(s) ago
Very bad, shabby, dirty, smelly, sheets are never washed, lots of mosquitoes swear that they just come in, they are disgusted.
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4 people find it helpful
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Muhamad R. S.
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6.0
/10
Reviewed 157 week(s) ago
The waiter is not comfortable, in the application he gets breakfast but he is not responsible instead telling him to complain to an online agent. Room conditions are super cramped and noisy because every wall is made of GRC not walls. The dirty spray, the dirty blanket, the pillow, doesn't look the same as it has been replaced, it doesn't match the one in the photo of the thin blanket. Many cigarette marks burn the sheets, the springbed conditions are noisy, the advantages are only that the shower is okay and the most important thing is that access if you go out at night is difficult to enter because you have to play around. I was very dissatisfied, especially when I also dropped 100 thousand even though it could still be taken again when I checked out but the room was not satisfactory. Hopefully it will be improved soon so as not to harm hotel guests, especially from the breakfast listed there to be non-existent.
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8 people find it helpful
Putri A.
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5.1
/10
Reviewed 161 week(s) ago
Can't have breakfast, room conditions are different from those in the photo, service is not polite.
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3 people find it helpful
Accommodation's Reply
14 Jul 2022
Sorry for the hassle you faced, Princess! We've marked a note for the experience you're having this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Joni M. Y.
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6.4
/10
Reviewed 164 week(s) ago
Ni lah pengalaman tentang hotel OYO ni sangat tidak memuaskan
1 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, Joni! We apologize for finding that your experience with us was not good. We will definitely work on your feedback to give you the best experience in the future. Greetings, Amelia.
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rey s. e.
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4.8
/10
Reviewed 174 week(s) ago
The water doesn't work, the rooms don't match the pictures with poorer quality, and also the waiters are not polite or have bad qualities.
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12 people find it helpful
Accommodation's Reply
08 Apr 2022
Hi, Sorry for the problems encountered. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Andrew
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Harry J.
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6.0
/10
Reviewed 239 week(s) ago
Just one word, severe severe.
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7 people find it helpful
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Aji P.
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4.8
/10
Reviewed 241 week(s) ago
Very dirty, lots of condoms, not really, just don't order at Oyo here.
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5 people find it helpful
Indri Y.
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9.7
/10
Reviewed 241 week(s) ago
Great. The hotel is comfortable. AC good.
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4 people find it helpful
Sofamutiara
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6.0
/10
Reviewed 242 week(s) ago
There are no blankets, toiletries and dirty sheets like they have not been replaced.
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6 people find it helpful
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Rizma A. S. M.
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6.0
/10
Reviewed 247 week(s) ago
The location is arguably strategic but for the comfort of the room it is beyond expectations of the hot water, the mattress is so dirty, the TV is on but there are no channels and the atmosphere is so noisy as if this is a boarding house for young people.
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7 people find it helpful
Accommodation's Reply
10 Nov 2020
Hey Rizma, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Budi!
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Komarudin
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5.1
/10
Reviewed 247 week(s) ago
The room is dirty, lots of cigarette butts and smells of urine, cramped.
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Hey Komarudin, It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Reza!
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