6.4
Pleasant
From 462 reviews
Cleanliness

7.6

Room Comfort

6.2

Service and Facilites

7.0

Traveler Reviews Starz Hotel

Number of reviews per page
20
40
Top reviews
Cristian
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not a 24/7 service, if you are late for your check in, you are in trouble, i was at 10 pm at the hotel they were closed had to look around for another hotel, waste of time and money do not recommend
madison d
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room hot and not comfortable
ASHER
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Starz hotel is noisy because the Starz hotel is located close to bar and most off people are drunk. Starz hotel doesn’t have safe parking and if you park here it’s very risky. Room doesn’t have a refrigerator. The room’s door wasn’t locked. Starz hotel doesn’t serve breakfast, lunch or dinner.
Matthew
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk need customer service training. Nice location Casino never opened for 2 nights
ASHER
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Sharike
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Being charge $100 deposit for if you broken any item in the room but room mini fridge was full of water ,and someone clothes was left in the room and there is no light on the phone in the room because the phone is broken.
Drew Rousseau
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was included on the price, and I had to pay for it.
Laura
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall it w
Joseph
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I liked the fact that they had modern updates on property. What i didn't like was they had no te
George
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff does not clean your room. When I asked for clean towels and wash cloths, the attendant at the front desk said she we had to wait until the cleaning lady comes in to work. On the website, it says there is a casino in the hotel and there were a couple of slot machines.
Steve
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location to both shopping and night life. Easy access to traffic. Conveniently located.
oriole
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stay for 5 day my room clean once and I had to tell them to come and clean it
George
icon-Business
Business
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Limited parking. Very irresponsible receptionist. Day before I asked her to move the car that was parked behind me. Next morning I woke up and that car still blocking me and I was late for my appointment.
curtis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Safe, very clean and the property was wonderfully designed.
Iolanda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I have been here many times before and this time the staff was not very friendly. The room was great. when I first got there I had to tighten the toilet seat because I thought it was going to fall off but I didn’t do it when I left. My sister‘s hair bled on one of the towels Since she dyed her hair before we got there and they kept $50 of my deposit. No explanation of the reason why so I’m guessing that’s it since the room was left very clean and all trash in the bag. As much as I like the area that it is in because it’s close to everything I think I will look elsewhere next time I go.
Read More
Constance
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

At only about $100 a day it served the purpose. Room was clean no bugs as said in other reviews. Staff was nice. We stayed on the 3rd floor with a communal balcony. It's on a regular street. No fantastic view. But it was comfortable. Modern. Very small. Refrigerator microwave. Shower was clean. The bed was just ok. No real casino. Jus a couple slot machines. No restaurant at least while we were th here. It was fine. Street parking in the back if you have a car
Read More
Marko
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I arrived on time to check in but my room was not ready for an additional 2 hrs. Also the front desk made a error on my deposit and charged me double the deposit amount and then refused to refund me. I was refunded half the amount.
Taylor
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Upon check-in, I was informed of an additional $100 charge, described as a “deposit,” though elsewhere it’s referred to as a “mandatory cleaning fee.” It would be more transparent to simply include this in the room rate. What’s more frustrating is that the fee seems unjustified considering the condition of the room. There were visible stains on the pillowcases, the bed wasn’t properly made, and the bathroom towels—supposedly clean—had stains and even someone else’s hair on them. The “bath mat” was literally just a towel cut in half, and the pillows felt like they were stuffed with old toy filling. I’m honestly not sure what the cleaning fee is supposed to cover, because the room was far from clean when I arrived.
Read More
Verified traveler
icon-Business Family
Business Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

No one to check out at 7 in the morning. Loud music at night.
Stephane
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Easy access
Number of reviews per page
20
40