Overall Ratings & Reviews Hotel Boutique La Puerta Azul Beachfront - Adults Only

Had an absolute wonderful experience.

Nice and quiet place a few steps from the beach

It a very nice hotel with beach front, it is clean and quiet. Recommended for sure.

Beach was beautiful, the room was clean & comfortable.

Our stay was amazing. The hotel is well located, breakfast is at the beach, it has everything needed - a decent walk to the downtown area but the island is very safe, with friendly locals who are very gracious and helpful. I’ll return to this hotel for sure!

We absolutely loved our stay at La Puerta Azul. The property was beautiful and clean. The staff were very kind. The food and atmosphere at the beach club was great. This hotel was on the quieter end of the island but the walk into town was easy. Would definitely recommend- can’t wait to return!

Nice stay!

Great hotel ! Very quiet and relaxing place to stay. Was located on one of the nicest stretches of beach that I saw. Staff were very friendly and helpful. There are a few great options for food very close by. The hotel restaurant on the beach did a great job as well. Delicious margaritas that were 2 for 1 all day :) I would definitely stay here again. It is a bit far from town, about a 20 minute walk or a 200 pesos cab ride. Really difficult to walk the beach into town because some of the hotels are built to the waters edge. I did enjoy being away from the crowds.

Quiet and very close to the beach

Excellent all around. Will stay again!

I want to give this property a higher rating, but I just can't. For the room, staff, breakfast and property condition I'd give it 5 stars! All of that was wonderful. However, to call the hotel 'adults only' is not accurate. There was a family with 3 small children staying at the hotel. Plus the beach restaurant on the hotel property allows children to be at the restaurant meaning there were children running around all over the beach and using beach chairs all day long. If you're going to call the property adults Only- then you need to set policies around the hotel restaurant as well. We left to eat at other places because of how many children there were, when we would have gladly have eaten at the hotel. Another bad point of the hotel is that we chose it for being slightly away from town because we wanted a quiet relaxing experience. However, the hotel next door would loud bass thumping music from 3:30-11ish every day. And then sometimes the La Puerta Azul restaurant would have a DJ and the music would complete making it the least relaxing environment. So overall, I would not recommend this hotel despite some of it's great qualities.

The location is not bad but the receptionist and some staff was very rude and unfriendly. Restaurant doesn’t open until 9am even when they told us it would be open at 8am. Very inconvenient to have limited access to food or anything to drink before 9am or after 6:30pm. I wouldn’t recommend it.

Liked property. Missing shower head. Loved staff at the beach club.

Super cute hotel with fantastic staff!

We spent a week at this property. Unfortunately rained most of the days there, but in general the property is well located and safe. This property is closer to Playa Cocos and a good walk to the main city (15-20 mins walk). It is about an hour walking to Playa Mosquito. The property is rustic (plain and simple). No major amenities, except a pool in the middle of the property, and a tiki bar that it is open throughout the day until after sunset, where you can get drinks while at the beach. Front desk personnel were very informative, and helpful providing details about the area, the property, and the island in general. Our special thanks to Francisco, who was in charge of the breakfast area every single day, and to Manuel, who covered for him while he was on days off. Both guys are super. Breakfast choices very good, and delicious. We noticed that portions were a bit small, and no option to ask for more. All very much measured. Property is beachfront, but the "ocean view rooms" have limited view of the beach, and not a full clear view as other properties do have. Expect to see a couple of iguanas wondering around as part of the island/beach life. In general, a good place to stay.

Everything

I like everything about this property and staff. I wish they have a mini refrigerator because it is very much needed for your drinks, and maybe a microwave. Other than that was great. The girls that work at the beach bar and restaurant were very nice.

Wir hatten einen fabelhaften Aufenthalt hier (4 Nächte). Der Strand mit eigenen Liegen war algenfrei und sehr gepflegt (auch Bioluminiszenz sieht man im Dunkeln). Erst haben wir das als normal empfunden, aber als wir nach rechts und links mal spaziert sind, sah das bei den anderen ganz anders aus. Die Lage war für uns perfekt. In ca 20Min zu Fuß ist man in der Innenstadt (inkl. lauten Golfcarts; vielen Touristen; Bars mit lauter Musik, sodass man sein eigenes Wort nicht versteht) - wenn man mal mehr Action haben will. Die Bar an „unserem“ Strand hat uns gut gefallen: die Cocktails waren lecker und das Essen super. Deutlich besser als in den umliegenden Hotels (und preislich auch viel besser). Die Klimaanlage war (endlich mal) sehr leise. Das Frühstück ist a la carte (mal wählt aus ca 10 Gerichten) und alles hat uns sehr gut geschmeckt. Wir können das Hotel nur empfehlen.

Nice cute hotel, food was good, staff friendly good customer service, walking distance to punta coco and holbox sign

The location of La Puerta Azul is wonderful! It is on the quite stretch of island, but a brisk walk it short taxi (golf card) ride to the center. There were constructions at the hotel near but that was not bothersome. At breakfast, on multiple occasions the butter knife on the butter/ jam dish was dirty which made me think we’ve been eating the butter/jam left over from other quests. The plastic braided lounge chairs on the beach were very uncomfortable. It was such a turn off! The towels (one per person) were too small to cover the chair and you really can’t lay on these chairs without covering. The pain in the hot plastic braiding pattern indenting your body is no joke. We asked for one extra towel and were told NO! :( another turn off… The hotels around (next door) were much more appealing, comfortable lounge area, great restaurants and beach bars. We would have spent the days at La Puerta Azul if we were given an extra towel. Please get some lounge chair cushions!! Small price to pay to earn returning customers and increase revenue from your bar/ restaurant! For our next time, we’ll try a different hotel in the vicinity!